Adobe Acrobat DC Not Launching After Windows 11 Update – How to Download the Desktop Version

Hi @richard_1475,

Thank you for reaching out. Based on your query, it appears you are unable to open Adobe Acrobat DC after updating to Windows 11. Please confirm if this is the issue you require assistance with.

To help resolve this, please try the following troubleshooting steps:

Restart your computer
After a major OS update, a restart can often resolve temporary compatibility issues.

End background processes
Open Task Manager, locate any Acrobat-related processes, and end them. Restart your PC and try launching Acrobat again.

Run as Administrator
Right-click the Acrobat DC shortcut and select "Run as Administrator" to launch the application with elevated permissions.

Use Compatibility Mode
Right-click the Acrobat DC icon, go to Properties > Compatibility tab, enable "Run this program in compatibility mode," and select Windows 8.

Disable Protected Mode
Open Acrobat, go to Edit > Preferences > Security (Enhanced), and uncheck "Enable Protected Mode at startup." Restart the application afterward.

Use Adobe Creative Cloud Cleaner Tool
If the issue persists, we recommend completely removing Acrobat using the Creative Cloud Cleaner Tool. Restart your device and reinstall Acrobat:
https://adobe.ly/4bQgqEL

Download the latest version of Acrobat
Since your organization has a Teams subscription, you can download the latest version of Acrobat using the Admin Console. Refer to the following documentation for guidance:
https://adobe.ly/4bWjJdx

Alternatively, you can download the Acrobat app directly from the Creative Cloud Desktop app or via this link:
https://adobe.ly/4itfTeo

Please let us know if you need further assistance.