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Participant
April 9, 2022
Answered

Email adress is disconnected so no verification code

  • April 9, 2022
  • 1 reply
  • 232 views

I just got a new computer and am installing my adobe apps. I bought them (paid 75 euro for one year) with a student discount in November. In order to use the apps on my new computer, I need to log in with my student account. It asks me for a code they have sent to that email address but the problem is that this email is disconnected so I can't reach the code. Help me please.

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Correct answer kglad

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 10, 2022

using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human