Questions

All,I'm a sys admin and I need to download the full package for installs on multiple workstations.  I can't rely on internet downloads for installs.please let me know where i can download the entire packageThank you.

Good Morning All,About to deploy Adobe Creative Cloud into a high security environment.What I'd like to do is utilise  a local server to distribute updates to clients rather than clients receiving directly from Adobe.I'm not sure it's even realistic and if anyone could advise i'd be grateful.The clients are all iMac platform deployed in a Windows domain environment.Thanks In Advance.David

Hi all,Just starting out with Creative Cloud Packager so I apologize if these are questions with obvious answers.To begin with, I'd just like to package and deploy the Creative Cloud Desktop application, enabling the option for non-admin users to install and update their CC apps. I launch the packager and create a package for CC Desktop. It does its thing, creates a package, and tells me it's done. So far, so good. However, at no point during the process has it told me what the version number of the CC Desktop app it has packaged is. If I look at the PackageInfo.txt file that is generated it just says:This package contains following updatesAdobe Application Manager (update14)If I look closely at the log file, I see a line sayingAdobePackageBuilder - Sucessfully extracted the product at C:\Users\rsteele\AppData\Local\Temp\{44C2B627-1006-4243-BFE7-92E0F73666A7}\ACCCx4_1_1_202I'm guessing the "4_1_1_202" at the end denotes version 4.1.1.202 of CC Desktop, but if I look at the https://help

Hello,I created the Acrobat DC 2017 installed from the Creative Cloud Packager and specified to disable updates.  I then deployed this with the 'setup.exe --silent' on many machines but we are getting prompts of it Automatically Updating.  I reached out to Support and they said for me to use the Customization Wizard but there are issues with this:Using the latest version of the CustWiz, I am unable to open the Acrobat MSI created from Creative Cloud PackagerDeploying it using the MSI does not work, only using the 'setup.exe' as specified in documentationI also deployed the Group Policy settings from the pertinent ADMX templates but those have no effectAny ideas outside of deploying a registry setting?  The above options should have worked.

Har problem med serial number not valid. Loggar jag in på mitt Adobe ID, säger de att produkten redan är registrerad. Har iofs redan installerat programmet på min stationära dator, men man måste väl kunna ta med sig programmet på sin laptop utan att köpa två licenser?? Creative suite 5.5 Design standard Student and education editionHur göra?

Bonjour,je me permets de vous contacter pour savoir comment supprimer une licence qui n'est pas attribué à un utilisateur depuis ma console de gestion. sachant qu'on j'essaye de la supprimer j'ai une message qui indique qu'il faut contacter le support...Merci pour votre aide.

Hello together,I want to deploy Adobe Reader DC 2017 in our company on Windows 10.Is it possible to prevent the above pop-up message to be displayed?I tried with no luck:REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown" /v "bToggleFTE" /t REG_DWORD /f /d "1"

Hi,I'm getting error "DNS validation failed. Please check your configuration and attempt validation" when validating our domain.  I've added TXT record following Adobe Enterprise follow this simple guide to verify ownership of a domain but error persists.Any suggestions?Thanks.

I recently helped a company move from individual licenses to Acrobat DC for Teams. The users are complaining about the new version of Acrobat, they prefer the old interface.Is there an option to download and install legacy versions of the application? Or is there a way to get the old interface as a theme or some such thing?Thank you!

I have two sets of Acrobat Pro keys, and a set of Creative Cloud licenses which includes Acrobat Pro. How can I find out which licenses are still available to use? On the Creative Cloud site, that is simple enough, but is there a site i can check for the licenses? For one set of keys, i am given a reference link to https://adobe.subscribenet.com/ where I can go to download the software, but it doesn't explain how many licenses I have and if they are used or not. Any help is appreciated.

I have wasted hours in trying to install and activate a recently purchased license for Adobe Acrobat Pro DC.  I have sent an invitation link from Creative Cloud for teams.  When I clicked the link, a blank webpage appears  (see below).  I have tried x3 different browsers and the same outcome.  I have also downloaded and installed Adobe Acrobat Pro DC, and I have signed in.  Still the program does not recognize that I have a license, and only a trial exists.  Can someone help?  Here is the screenshot of the webpage from the link in the invitation email:

After updating CC this morning, I keep getting messages that "Adobe Application Manager, required to verify your license, is missing or Damaged. It tells me to download the program.I have done that. Uninstalled CC, rebooted, and re-stalled and re-booted, but keep getting the error.The CC app seems to be working. It had me update my installed apps, and indicated that I was logged into my CC account. But when I run a CC app (Acrobat, Photoshop, etc.,) I continue to get the error.(...and why does it say CS6 Creative Cloud? I don't have any CS6 programs installed. Only CC2014x)

Could anyone please advise if user who has two MACs is able to run the same app on both MACs at the same time?

HiOn July, 10 I created a package of Creative Cloud Desktop Application within the Admin Console. After installing on a client it showed up as version 4.1.1.202.On August 2 I created a new package because I realized that there was a new version available. On existing clients, the software updated itself from 4.1.1.202 to 4.2.0.211. So there was a new version.After adding the new package to SCCM, creating Detection Method etc. I now realize that the installer is still version 4.1.1.202. So my detection check fails because it's checking on version 4.2.0.211 and newer. The upgrade happens after you sign in with your Adobe ID.To sum up: I have to remove the new package from SCCM because it's still the same old version. If users install the CC App from Software Center, they will install an old piece of software and have to wait until it updates itself.Why is there no new version available to package?Is there any patch file available to patch from 4.1 to 4.2?Thanks

We have a client whom just purchased the portal licensed version of Adobe Acrobat DC Standard. We tried it on her system before rolling it out, and it's a good thing we did, as now her toolbars are being erased when she opens up other documents. They use PDFlyer and I found others with similar issues.Users should be able to customize their toolbars without having them wiped out depending on if they open a document from Outlook, from the web, or from the program itself.  Has there been a solution posted? She is logged in under her account with the latest version.OS: Windows 7/10Version: Adobe Acrobat DC StandardWe're holding off on rolling out and may even ask for a refund if this has now become an Adobe "feature". Thanks!

I have a user who has Creative Cloud installed on her workstation and the only software she has installed through it is Adobe InDesign.  She has plenty of other Adobe software and some with multiple versions (i.e. Adobe Photshop CS2, older version of Adobe InDesign, Adobe Bridge, etc..) but Creative Cloud itself is the problem.Creative Cloud is constantly crashing (always within 3 minutes of being open), always bringing up a prompt it has "stopped working.." and you can either close it out or attempt to restart the program.  Regardless of whether CC restarts or not, she can continue to work on inDesign, but this is a very annoying issue. I have done a lot of things to troubleshoot it, including some previously posted steps of uninstalling both CC and InDesign and then installing it all again.  Yes, that includes deleting certain Adobe folders during the installation process (suggested from other forum posts). Also tried system restores to before when it was working fine.

Per the subject. We are a non profit, and have a non profit license package.This is the SKU:Acrobat Professional DC2015 12.0 MLP AOO License UE (65258634)Licensing ProgramTLP 5.0 LICENSE PROGRAM - EDUCATIONI tried a download I found on the Adobe site, Acrobat_Pro_DC_Set-Up.exe, and it said license code was not correct. Where do I get this download package from for our SKU?Thank you very much for your time and support!

Hi,I have used the CC Packager to package all the Adobe products for Windows. This has worked successfully.When installing on a Windows 7 PC, after 30 minutes there is an error message "Installation Failed. Please refer to PDApp.log for more information. Click Here for help"It seems to install most of the programs, and then rolls back uninstalling them all.The PDApp.log file has 500kB of garbage such as:Failed to get value for conflicting processes...Failed to find NodeERROR Failed Delete backed up assetsThe Bootstrapper seems to be missingCorrecting Dependencies in local db.Failed to open media db session at source pathFailed to correct the dependencies. Installation May fail.I have tried various self help links without success, thanks.

Is it possible to install Adobe CC 2017 without the program Creative Cloud Desktop Application where people could login. I was using the packager but didn't found an option to exclude the Creative Cloud Desktop Application?Thanks in advance!

We're an educational organization with 500 device licenses deployed using CC Packager and SCCM.  We previously used third-party software for managing student profiles (essentially erasing them overnight) but we're now simplifying this by adding student users to the guest group.  All of our lab software and all the CC applications are okay with this except for Adobe Media Encoder, which says, "Cannot use this product under guest account".The version of Media Encoder is 11.0.2, which I believe is the current version.  Is there a workaround for this?  Can a developer verify whether this check is still necessary?  It seems irrational to have Premiere Pro and After Effects compatible with guest accounts if the integrated Media Encoder is not.

Each time I start it - it downloads one or two things, and failed everything else.I think maybe if I ran it a dozen times it might finish patching creative cloud?Here's an example of what I see on terminal when running it by hand:bash-3.2# /usr/local/bin/RemoteUpdateManager --action=installRemoteUpdateManager version is : 1.9.5.25 (BuildVersion: 1.9.5; BuildDate: Thu May 26 2016 10:30:28 )Starting the RemoteUpdateManager...Following Updates are applicable on the system :  (AdobeLightroom-6.0/6.12)  (ACR/9.12.0.89/osx10-64)  (AEFT/14.2.1.34/osx10-64)  (AME/11.1.2.35/osx10-64)  (ANMLBETA/1.0.6.161/osx10-64)  (AUDT/10.1.1.11/osx10-64)  (DRWV/17.5.0.9878/osx10-64)  (FLPR/16.5.1.104/osx10-64)  (IDSN/12.1.0.056/osx10-64)  (ILST/21.1.0.327/osx10-64)  (MUSE/2017.0.4.8/osx10-64)  (PHSP/18.1.1.252/osx10-64)  (PPRO/11.1.2.22/osx10-64)  (PRLD/6.1.2.14/osx10-64)  (PSTI/1.3.2/osx10-64)  (SPRK/0.6.34.3/osx10-64)**********

Bonjour,J'ai besoin d'installer Creative Cloud et Acrobat DC et Photoshop sur certains postes de mon entreprise, je n'y arrive pas car les proxi et firewall bloquent l'accès (en passant par un wifi exterieur tout fonctionne)J'ai demandé à mon support pour ouvrir les flux etc etc mais il me demande : L'adresse IP du serveur et les URL à autoriser, pourriez-vous me les fournir ?Merci beaucoupCordialement

Hello,  My company has a serial number for Acrobat XI Pro but we are not able to configure it to use Germany or French Language support Below errors made me to assume that our serial number dont support MUI install: screen shot of error during Installation after altering MUI section of Adobe Customization wizard 11.0 and screen shot supporting this from PDF which guides Customization wizard editing. i tried giving German, French languages together in "Acrobat MUI language Section" in Customization wizard which will set automatically LANG_LIST property.

During the installation of Acrobat Standard DC 2015, if a greater version of Visual C++ Runtime (ex 12.0.41) is installed the following error is generated: "setup could not find Microsoft Visual C++ 2013 (x64) runtime on the machine. Without this, some application functionality will not work."Seems that the AcroPro.msi has a custom action "CheckVCx64Runtime" that checks if Microsoft Visual C++ 2013 (x64) runtime version 12.0.21005 is installed on the machine. If I include the IGNOREVCRT64=1 property in the installation command line in order to avoid this error, but on the machine is installed a different version of Visual C++ Runtime, not 12.0.21005, the full functionality will be affected using this solution?

What I want/need:When opening a PDF from a website for it to open in the Acrobat program and NOT in a web browser window.We have this set up and working on dozens of other computers in our office.What Happens:It always opens a new tab and displays a blank page with the black X box in the upper left corner.The only change to this scenario is if I ENABLE the Adobe PDF Reader add-on, and then it opens the PDF inside the browser tab - which we do not want.Question:How do I IE11 to stop opening a new tab and attempting to open a PDF when I have expressly disabled everything Acrobat related.Running IE11Windows 7 Pro / 64bitAdobe Acrobat XI Standard 11.0.10Have Tried (many time):Re-installing everything, including Windows, from scratch.Uninstalled and re-installed Acrobat XI StandardInstalled Acrobat ReaderDisabling Add-ons.Yes, I know it is under "All add-ons" and is the Adobe PDF Reader" one that must be disabled.I have tried disabling everything in there, including add-ons for other progra