Questions

When I pair Pencil 2 with my iPad Air 4, and install Fresco, and try to draw with the pencil, it doesnt work. Specifically, I get one stamp of the brush, and the rest of the stroke is ignored. Suspecting the pencil, I tried the same pencil with Fresco on my iPad Pro 4, and it works perfectly. Susepecting the iPad Air 4, I tried the same pencil with a number of other drawing apps, and it works perfectly. I have done all the obivious shot gun solutions: restarted the iPad, unpaired and repaired the pencil, removed and reinstalled Fresco. No dice.

Does anyone know if there is a way to engage the secondary state of the touch when using Fresco on desktop? A number of people have asked this but the answer is always use the ` key, but this only engages the primary touch state. I'm just interested in being able to trim vector lines, so if there is another way to do this on desktop that would great as well. There is nothing listed on the link below how to do it. https://helpx.adobe.com/fresco/using/keyboard-shortcuts.html and in the unlikely event that someone from adobe reads this, shift-` seems like an absolutely fantastic and intuitive solution.

There have been many demands to add the Magic wand tool to Fresco going as far back as 2019. The app could really use this feature, mostly because it is a time-saving bonus when trying to select multiple objects. Please add. I can illustrate my works without.

So, this has happened to me twice now this week- I have a few illustrations on the go and went into one today to finish it off. After a few hours it was finally complete- I exported a quick PNG version to share with a client and even renamed the file on Fresco so I knew it was completed.  Go back in a few hours later to print it and its back to the unfinished version and when I look in version history it is as if I haven't worked on it since Friday! I have reported the bug both times it has happened- I have also checked that everthing is up to date (of course it is). This is extremely frustrating and upsetting - has anyone experienced this? Is there ANY way I can retrieve what I have done? 

Hi everyone! I was very pleased to find out that Fresco added adjustment layers to its app. It is pretty easy to use and I was very happy with the functionality until I opened my file after a 2 hour break and became extremly frustrated.All my adjustment layers are gone. Every. Single. One. Of. Them. My painting looks like I haven't done anything to it and I had to hold myself back from throwing my iPad against the wall. I have worked hours on it and had 20 different adjustment layers and now I have to start over since I don't know how to get them back. If I hadn't taken screenshots beforehand, I would be so screwed. Did someone have the same issue and does anyone know why the layers vanished?

Adobe draw is being killed offwhile it is still active I can't get most of the drawings I have made. It says it was made on a newer version and I can't open it on my phone or Samsung tablet that it was drawn onand now I am told I have to go to fresco but I can't get fresco on my tablet so all my drawings are gone or will be. so is there a solution or is there a different company's app I can use to replace the Adobe app that no longer exists 

Hi, I’m trying to make the move from Draw to Fresco, not finding it easy so far.   one if the most important features I’m missing is transferring layers from one project to another. This is possible in Draw but not in Fresco.   a few more features that aren’t there anymore - deleting lines by long-pressing them, and filling shapes by long-pressing them. Am I missing something, or are these features gone?   thanks!

Due to unknown reasons (I hope you will know why) I has lost something like 5 hours of work. The doument  version history shows the same status (the same file) of illustration testerday at 22.10 PM and today AM 10.12. No progress was saved. In the logs has the information that sync was stopped. There are lines that user is unregistered and then again is registered. Ipad was still connected to wifi and a network is working. 

Je veux savoir si la tablette Wacom Cintiq 16 supporte l'application FRESCO, si on peut l'utiliser sur ce support. Je précise bien la Wacom Cintiq 16, pas la lamême en Pro UHD. Merci pour vos réponses.

This only happens occasionally, but sometimes when I color something, sometimes it would go outside the canvas. It disappers when I close and restart the app, but it would reappear. Not sure if it's a bug? I attached an example of what I see on my end. 

I renewed my subscription, and now cannot find my Fresco projects! Can anyone help me retrieve the projects i had saved on Fresco before the subscription expired?Thank you.

Bonjour,depuis quelque jour, impossible d'accéder à l'outil "pot de peinture".Le bouton est bien visible mais impossible de cliquer dessus, en toute circonstance.Quelqu'un aurait-il eu le même problème ? Merci ! Marion

The send to Illustrator feature is not working in Fresco 2.7.2 for the iPad (iOS).  It just displays a spinner control but doesn't actually send it to my open Illustrator app on the desktop (MacOS Big Sur 11.3.1) 

i'm using a wacom one connected to a windows 10 laptop. fresco opens in full screen on the laptop and there doesn't appear to be a way to move it to the second monitor (wacom). i'm hoping someone might have a work around for this as i am otherwise unable to use the app...thanks in advance for any help that might be offered///

Hello everyone. I just use fresco premium app on my surface go 2 core m3 :  this app is stressing for me and for the tablet: it often freezes, it blocks when i use any brushes for seconds, when i insert a cicle and i want to move it on the workspace, it just freezes and i can't move properly. Actually, fresco is unusable, and that's a pain!! For who asks system info : Versione app: 2.7.0.553 (Windows)Versione sistema operativo: 10.0.19043.1110Modello dispositivo: Microsoft Corporation (Surface Go 2)Memoria disponibile: 1515 MBMemoria totale: 8062 MBSpazio libero su disco: 60659 MBSpazio totale su disco: 120937 MBNome GPU: Intel(R) UHD Graphics 615Versione driver GPU: 27.20.100.8681Processore: Intel core m3 8100y Do you have any solution? Is there a work in progress to improve this program?

 My version history expires after 10 days but I want to look at the versions that I had 2-3 months ago does anyone know how to do it 

Used Fresco yesterday - all good - today all documents available but all favourite brushes disappeared then later today no documents available at all - still available in other apps . What's happening??!! 

All of a sudden, 2/3 of my favorite brushes are gone and Megapack is partially gone too. What is going on? Should I uninstall and reinstall Fresco? I do have Fresco premium (am paying every month). This is very frustrating...

Can you add custom rulers, possibly custom vector shapes as rulers, as well as 1, 2 and 3 point perspective rulers.  Also, can you have the Undo/Redo buttons as a optional floating window to position where you want. I think these features would really help.  Thanks!

Hi all, Just tried using Fresco for the first time and I really like the natural media brushes and how they work. However, there seems to be no way to zoom in and out properly - the increments seem tiny; whether using pinch and zoom on my tablet or the ctrl + shortcut, it takes me so long to actually zoom in or out.It's not a huge document, 3840 x 2160px @ 72ppi, the default size (same size as monitor). When I reduced the size to 1280 x 720, it had the same problem. I've attached a video showing this.Secondly; why are many of the shortcuts not the same as in Photoshop? I can't alt-click to colour pick, or hold alt while transforming a shape to get it to scale at centre. I really want to like this app, but it's genuinely unusable at the moment because I can't zoom in or out nor can I colour pick. There's no "preferences" modal that I can see where I can assign or change shortcuts like in Photoshop; it seems just like a scaled up port of the iPad Fresco app.

Eu não sei como rodar a régua e pesquisei, só que não fala pra quem está usando no pc, só pra ipad, ou celular.

Buen día, me ocurre que al escalar un dibujo hecho en Adobe Fresco en el Ipad a un tamaño más pequeño, este pierde calidad, de hecho se pixela. Lo que podría pasar si se agranda la imagen pero no al reducirse. Ya que esto totalmente necesario para trabajar (escalar elementos), mi pregunta es ¿que solución se ha entregado a esto?

 It stuck for 20 minutes and I can't close the app because my work progress isn't saved. Please Help Me🙏

Hi,Does anyone know where I can post to suggest adding features to Fresco?Having used Adobe draw for years for quick drawing, I love the option to fill and delete by holding the pencil down on the shape you are wanting to fill. It's such a time saver. Going to to bucket then re selecting your pen is an unnecessary faff. Thanks in advance 🙂

Hey, I am having some issues with Fresco, certain pixel layers will suddenly turn blurry and when you zoom in the lines are no longer crisp, just even blurrier.  I have tried reporting the glitch but have had no response as of yet. I am losing hours of work and living in fear everytime I spend some time drawing something that it's going to go blurry! Is anyone else experiencing this?