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sofiaf11734357
Participant
December 14, 2023
Answered

Illustrator solo ha podido leer este archivo parcialmente

  • December 14, 2023
  • 1 reply
  • 2496 views

Hola necesito ayuda para abrir un archivo de Illustrator que guardé pero a la hora de volver a abrir sale un error y no puedo recuperarlo. ¿Qué puedo hacer en este caso? 

 

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Correct answer Anubhav M

Hello @sofiaf11734357,

Sorry to hear about this experience. It seems that the file might not have been saved correctly. Would you mind confirming the location where the file was saved on your computer (Internal/External/Network drive or a cloud-synced folder (Dropbox/Google Drive/etc.)? Also, kindly share the file (https://adobe.ly/47TjblQ), so we can check it on our end.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

1 reply

A
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
December 15, 2023

Hello @sofiaf11734357,

Sorry to hear about this experience. It seems that the file might not have been saved correctly. Would you mind confirming the location where the file was saved on your computer (Internal/External/Network drive or a cloud-synced folder (Dropbox/Google Drive/etc.)? Also, kindly share the file (https://adobe.ly/47TjblQ), so we can check it on our end.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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