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sofiaf11734357
Participant
December 14, 2023
解決済み

Illustrator solo ha podido leer este archivo parcialmente

  • December 14, 2023
  • 返信数 1.
  • 2504 ビュー

Hola necesito ayuda para abrir un archivo de Illustrator que guardé pero a la hora de volver a abrir sale un error y no puedo recuperarlo. ¿Qué puedo hacer en este caso? 

 

このトピックへの返信は締め切られました。
解決に役立った回答 Anubhav M

Hello @sofiaf11734357,

Sorry to hear about this experience. It seems that the file might not have been saved correctly. Would you mind confirming the location where the file was saved on your computer (Internal/External/Network drive or a cloud-synced folder (Dropbox/Google Drive/etc.)? Also, kindly share the file (https://adobe.ly/47TjblQ), so we can check it on our end.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

返信数 1

Anubhav M
Community Manager
Anubhav MCommunity Manager解決！
Community Manager
December 15, 2023

Hello @sofiaf11734357,

Sorry to hear about this experience. It seems that the file might not have been saved correctly. Would you mind confirming the location where the file was saved on your computer (Internal/External/Network drive or a cloud-synced folder (Dropbox/Google Drive/etc.)? Also, kindly share the file (https://adobe.ly/47TjblQ), so we can check it on our end.

 

Looking forward to hearing from you.

 

Thanks,

Anubhav

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