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Participant
January 9, 2021
質問

Unable to use MOLESKINE PEN + plugin with Illustrator

  • January 9, 2021
  • 返信数 6.
  • 1014 ビュー

Hi everyone!

I bought a Moleskine Ellipse Pen + with his Adobe Notebook. I installed the extension "Moleskine+ for Adobe Illustrator" (Windows version) from Adobe Exchange in order to use the pen in Illustrator and create vectorial graphics and I tried to follow the instructions but now I can't use the extension! If I go in the main menu of Illustrator and select Window I can find "Pen + Connect [drawing:on]" but then I can't find the Search button to connect the extension and if I tap my Pen + on Illustrator Icon on my notebook in order to draw simultaneusly, nothing appears on the screen. Could you help me to use this extension on Illustrator? 

 

 

 

このトピックへの返信は締め切られました。

返信数 6

leo_ps
Participant
January 8, 2022

Hi guys, 

I have a Moleskine+ and I don't know how to connect it to my pen+ to Illustrator. is anybody can help me and direct me to the point or is there any video that can follow up step by step ?

 

I'm try in Illustrator 25.2.1 and Illustrator 26, but the same error.


😞

-- LeoPS
Monika Gause
Community Expert
Community Expert
January 8, 2022

You might want to contact Moleskine about that issue. They are responsible for their product.

leo_ps
Participant
January 8, 2022

Hi @Monika Gause 
The product is called Moleskine Adobe Creative Cloud Paper, with an Adobe logo on the cover. 
I thought Adobe could help me.

But I understood your suggestion.

-- LeoPS
Participant
April 23, 2021

Hi guys, 

I have Moleskine+ for Adobe Illustrator and I don't know how to connect it to my pen+ to Illustrator . is anybody can help me and direct me to the point or is there any video that can follow up step by step 

 

My App version is 25.2.1 

Participant
April 23, 2021

Dear community, 

 

 

I bought Moleskine Ellipse Pen + as well and I don't know how to install extension and need some help from you could youu please give me somew direction that I could use the pen and software 

 

Adobe Illustrator version is 25.2.1

 

 

Tank you so much

Srishti Bali
Legend
February 9, 2021

Hi there,

 

Sorry for the delayed response. There are two versions available (Windows/ MAC). Make sure you have installed the correct one as per your operating system.

 

 

Both of them are compatible with till 25.0. If you have a version above 25, please install version 25 from Creative Cloud. Steps are shared here (https://helpx.adobe.com/in/download-install/using/install-previous-version.html).

 

 

 

 

 

Regards,

Srishti

Monika Gause
Community Expert
Community Expert
January 10, 2021

Did you update Illustrator?

There are some reports that extensions don't work in the latest version. I would recommend filing a bug report to http://illustrator.uservoice.com

And then try and downgrade the app.

 

If you didn't update Illustrator: did you already reboot the computer?

Participant
January 22, 2021

hihi....
do u which version of illustrator would work?

Peru Bob
Community Expert
Community Expert
January 9, 2021

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Illustrator forum so that proper help can be offered.

Participant
February 8, 2021

Hi, I have also bought a Moleskine Ellipse Pen + with his Adobe Notebook. I installed the extension "Moleskine+ for Adobe Illustrator" (Mac version) from Adobe Exchange in order to use the pen in Illustrator.  I tried to follow the instructions but I can't find the extension "Moleskine Pen+' under the Window drop down! Could you help me to use this extension on Illustrator? 

Participant
April 23, 2021

Hi, 

 

I have same issue my versiion is 25.2.1

did you fix your issye?