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Participant
March 6, 2022
Question

Unknown Format Error

  • March 6, 2022
  • 1 reply
  • 246 views

Hello Everyone,
Iam getting this error.
I have Core i5 3rd Generation Dell Laptop with 8 GB of Ram.
I am using Adobe Illustrator 2020.

Somedays earlier I lost my harddrive data accidently. Then I recovered the lost data with Recuva Software. But now my recovered .ai files are not being opened by the same version of Adobe Illustrator.

The recovered file details are:

Please tell me the solution if anyone knows.
Thanks

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Community Expert
March 6, 2022

Recovered files might or might not work. That's just it. You cannot always expect them to work.

Can you still open them in Acrobat? In that case you might be able to at least recover some of your work. It might not be fully editable and a hot mess.

There is recovery software available, maybe that helps. There are several product, please search for them on the web.

 

And also maybe @Anshul_Saini can help with the file in question.

 

Take precautions, so the next crash won't throw you out of business. Make backup copies.

Participant
March 7, 2022

Thank You.