Questions

Is this a bug? When I add any extra points to a gradient fill I can not select them. As I tap them it just creates more new ones. . I'm using iPad Pro 11" 2020 with Pencil 2

Hello! Since yesterday I cannot move or scaling only kind of elements free as I want. When I move them it come a little lock symbol "limited" (beschränkt in german) and I can move the elements only horizontal or vertical. Free moving or scaling the size isn't possible and more! How I can change it? Cannot find a setting for it. 

The app freezes when performing basic tasks. I am thinking about returning the new tablet for a laptop. 

I am using the latest iPad Pro 11in with iPadOS 15.4 and Illustrator could not possibly move any slower when vectorizing images. Once the vectorizing is done, I then expand it which only "processes" half of the time. Followed up by me trying to select from the 1B vectors created for whatever obscene reason to edit and take away in order to actually access the figure I wanted vectorized in the first place. Anyone else having a hard time with the vectorization process??

I started yesterday with a glitch that would remove all fill/color to a grouped stroke or object while using the selection tool. I took it as a loss and restarted the project on a new page (because I was unable to copy and past to a new page, due to the program crashing)   After I closed the new project and re-opened it, I used the selection tool to move a grouped stroke and it changed the stroke layers into one color...at least it didn't set it to "no fill/stroke" like it did yesterday.However, either way this project is now a loss as well. I am unsure if it glitched because I closed the program (as that was the bug trigger before) or if it was because I foolishly attempted one last time to copy and past the water from the old project (because I didn't like how the new versions turned out).Either way I am now out both versions.  MAJOR BUG ISSUEStodays version and yesterday's are attached for viewing.

I am operating on a new Ipad with the latest version of IllistratorAll of my work is now empty lines. The objects are still there, but the color/stroke are gone.I closed the program and returned to my work...Like normal I began by using the selection tool to click on the object I wanted to continue editing.However when I went to choose an object to edit, the object was then glitched/set to "no fill/ no stroke" and all of the color disappeared.I am now left with an entire scean of invisible lines.The more objects I try and click on in an attempt to find a solution, the more objects are glitched and lost. Is my work gone? Can this glitch be undone? Below are the objects that are now invisible ghost paths and scribbles.  PLEASE HELP! 

Omgosh I've searched 4 hours for this answer 😫.. I'm not even sure if I can word it correctly . I have text that I want to turn into a cut file . So I do "outline text" .. but it's cursive so each letter overlaps the next. How do I make this outline into one  shape without the intersections showing ?   

Hi I recently downloaded Illustrator onto an iPad mini 5th gen and I have not been able to open or create any files. When I log in, it crashed but lets me reopen the app, and then when I try to create or open files it either freezes or consistently has a loading sign. I've tried deleting the app, but no luck. Has anyone else had this issue?

Cómo podria recueperar mis ilustraciones que hice en ipad y ahora que no esta disponible no aparecen en la seccion de craciones moviles? ¿Qué debo hacer para recuperarlas?

I recently got an iPad and have been trying to learn how to use illustrator on the iPad since its different working with a touch screen then working in a desktop space. Im very confused how the shape tool functions especially the star tool. I want to add or subtract points to the star and it seems I am unable to. Am I missing something? I don't understand cause the triangle tool allows you to add sides to your shape, but I don't see any such slider for the star tool. I don't see why they would bother putting the star tool in the iPad version if you have no ability to change the number of points or the radius 1 or 2.

Can anyone tell me if there is a way you can adjust the pencil strokes to be less than 1 pt size in Illustrator on the iPad?(i.e.: .5, .75, etc.)Thank you kindly!

The little dark window that gives live position and dimension information is consttantly in my way; how do I shut that off? 

Does anyone know if there is a button that I may have accidentally pressed? All of a sudden I can not use any of the tools, not even select any objects on my canvas. I can select buttons from the toolbars but any tool that is selected has no effect when I touch the anything on my canvas. Is there a lock button somewhere? I am using Adobe Illustrator on 4th gen iPad. Thanks 🙏 

It stopped exporting in pdf. How can I fix it?

How to make 3D modelling in Adobe Illustrator mobile on my Apple iPad (I chose this version because it was way more much cheaper) hardware including Mesh Tool known from Desktop/PC version (not exactly cross-play platforming)?   [title renamed for clarity by moderator]  

Illustrator app can't open shapes from Capture, but Adobe Draw can? What am I missing? Why is it do hard to access both libraries and cloud docs from CC? Workaround?

Hello, I love being able to create art brushes from my art work in iPad illustrator. However, can't figure out where they are saved! They do no appear in the art brushes section. I can use my art brush as soon as it is created, and it is automatically selected in the brushes panel. However, if I close the brushes panel, do something else and then come back to brushes, my new brush is not there!can I not save new art brushes? Do I need to do something special to save the art brush I created on iPad illustrator?

I can't select my AI files.  When I go into FILES, and then the AI file folder, all of my files are greyed out.  This is frustrating a crap.  

I'm trying to fill a circle with the gradient fill, black with blue in the middle. The problem is that whenever I try making the middle blue, it keeps reverting to a purple. (EG The hex color I want is 0000FF and it keeps going to 381292) How do I fix this?

Objects either disappear altogether or cannot be selected (greyed out). Today's instance would be the umpteenth repeat of this situation. In the screenshots attached you will notice (unidentifiable) objects that mysteriously disappeared, highlighted in yellow. I reviewed the version history but there is no option to recover a particular version and perhaps backtrack in order to recover the "lost" objects. What is going on?Any thoughts? ... or is there a reported bug that I don't know about?

I saved my Illustrator file to creative cloud on my Macbook Pro and then went to open it on my iPad Air 3 to do some pen tool work. Everytime I try to open the file, Illustrator for iPad crashes. Other files open successfully, but not this one. I tried some troubleshooting already with no luck: I made sure all Adobe programs and all of my Apple devices were up to date. I re-started my ipad. I deleted the Illustrator for iPad app and re-downloaded it. I created a new file and copied the artwork onto it, it still crashes. The blue loading bar fills all the way up, and then it sits, and then it crashes every time 

Hi, how do I cut a part of a circle?

I have an iPad Air 2, and its on IOS 15.2.1.Technically, it should run it, but the app is not compatible.Are there any plans to add iPad Air 2 to the list at all?

Hi everyone, Not sure if this is possible yet, can I exit a drawing without auto saving? There has been a few times when I have a complex piece of artwork that gets accidentally messed up by the user (me, lol) and it can be difficult to see exactly what went wrong, but I know somthing bad and it's obviously ruined. Is there a way to back out of the drawing and reopen it fresh or "revert to open state" prior to closing/backing out to the projects Home Screen and having the app auto-save the destruction?? Or would you suggest creating duplicates as you might backup files on desktop each time significant progress is made or prior to opening file to negate loss or ruin? Any tips or tricks would be appreciated!

I can create regular triangles (isosolese, equalateral), but try as I might (3 hours and counting) I can't simply draw a traingle and pull the corners around, fill etc. It's infuriating! 🙂I've tried trying to draw one - curvy mess.Tried drawing three lines and joing thim - can't edit the corners/pull them about to where I wan them.There must be an easy way to do this, surely..?