Questions

Error when opening pdf that i just exported from InCopy - "Cannot extract the embedded font 'IFVTCD+PlayfairDisplay-Regular'. Some characters may not display or print correctly."This is only happening to one person in my organization. Others have the same exact programs, versions, fonts, etc. and this is the only user having this issue. My initial research that this happens every so often and we simply have to wait for Adobe to release a patch to fix the issue. However, since this is only happening to one person in my organization, I am unsure if Adobe knows about this issue yet. To clarify further, my user is editing an InCopy template file, saving it, then exporting to PDF. Once that happens, the pdf procures the error. If someone else does the same exact process, then there is no error coming from the pdf at all. Both instances produce the exact same image. We have already tried reseting/reinstalling the font, updating the programs, updating the computer, restarting to no

In both InCopy 2020 and 2021, I am unable to open a icml file properly if the file is locatede on a network volume. Opens just fine if on a local drive. The error I get is "Unable to lock th efollowing files:" The file opens, but I am unable to edit it, or check it out. It doesn't matter if the file was created by someone else or by me, it has to be copied down to lock it. It doesn't matter if I'm connected via SMB or AFP, or to a server or a Mac with file sharing turned on. Please help!

We're improving the accessibility of our PDFs by including alt text with images. Is it possible for InCopy users (writers) to add alt text withing InCopy specifically? Our designers can add alt text within InDesign and Acrobat Pro, but we would like to optimize our workflow and give writers an opportnity to update this copy themselves. Thanks in advance!

  Attend an Adobe MAX session to enter for a chance to win! Next week, we're giving away five subscriptions to access all apps in Creative Cloud for one year. The entry form will open on the first day of Adobe MAX on Oct. 26 and will close 24-hours after the conference ends.   Go here to find a session to attend. (Sessions take place Oct. 26-28) Some sessions are discussions on productivity, some are step-by-step tutorials, some are tips and tricks on how to distribute your work more widely. Lots to choose from, we hope you have fun! Don't forget to take a screenshot! The screenshot needs to be of your Adobe MAX session in process, not a screenshot of your MAX schedule.   Here's how to take a screenshot on a Mac, or a PC, or an iPhone, or an Android.   After MAX starts, go here to submit your entry. (Oct. 26-29) The entry form will be open from the morning of October 26th to the end of the day October 29th. Bookmark this page so it will be easy to find du

My inDesign template uses columns to layout text, however when the writing team are creating content in inCopy there appears to be no way to display columns. This means that they cannot visually see how much space they have to work with on the page accurately and makes our workflow difficult. It would be nice to be able to visualise columns in inCopy.  Thanks

I would like to create an InCopy template for just one colleague who manage all of editorial contributions. It is important to me that the view in InCopy looks exactly like the Indesign layout (with column widths, etc.). It should be a file without check-out and check-in, because the editorial staff only prepare and edit the text. The complex workflow of InCopy and InDesign is not necessary. How do I create an .imct-document that has this requirements? (For info: The text have not to be changed after importing in InDesign)

Hi all, Is there any method that I can only embed certian rows or cells from the Incopy's table to the Indesign file? For example: I want to insert the contents in the red box rather instead of the whole table.  

We have users that create InDesign files on Macs and users on PC that open those files in InCopy. Recently a file that was created on a Mac in InDesign is showing an error when users on PC try to open it in InCopy. The error message states, "Because this document contains no InCopy stories, Galley View and Story View are not available." The file has been recreated, but the issue persists. Any help would be appreciated! 

Probably a very stupid question, but any ideas why I cant enable track changes in all stories. Its just greyed out, any ideas what could be causing this? My doc opens fine, I can make changes, sign out and in my many assignments. everything works fine. I can even enable track changes accross entire doc in indesign, but not in Incopy. Many thanks Steve

Hi there. Does anyone know how to make InCopy files on the same InDesign layout display together in the same Layout view, so you can edit all checked out InCopy files in the same Layout view at once? They also appear in one stream in the other views. In my current set-up, each InCopy file has its own Layout view showing just it on the page, which gets annoyign if you are working on, say, 6 stories on one spread.

Hello, Hopefully someone can help me with my problem.We are trying to implement an InCopy process between the design and communication team in our company. While testing I have noticed that everytime I open an updated file from comms team, the updates are not showing on my end. The old file with no new text change is what is opening. We've tried sending the file via our work intake tool, email and Teams and everytime the old file is still what is being shown on the screen. Please help.

can the incopy file be restricted in such a way that the font cannot be changed?kann die incopy datei so eingeschränkt werden das man die schrift nicht verändern kann?  

Can someone give me a simple step by step to setting up an Indesign file that can be edited in Incopy? I've read so many variations online and am confused about whether to use assignments or not, how to check in/check out files etc. I have tried setting up a file using assignments but the recipient can't open the icma file. I've also tried exporting an Indesign file for Incopy but the recipient can't open the Indesign file in Incopy. I'm just really confused about the best way to get Incopy working and I have struggled to find a good step by step guide. TIA.

I'm working with InDesign and InCopy 2021 my understanding from the tutorials I have watched is that when I link an InCopy file into a text box in my InDesign file it should automatically create an assigment in the assignment panel. Instead it's appearing as a link in the links panel. I can then have to unlink the .icml file and export the story to InCopy and it will appear in the assignments panel but it also creates a renamed duplicate .icml file which gets kind of confusing. Am I wrong in thinking that something is not behaving the way it is supposed to?

What is best and easiest practice to prepare my document INDD file for Incopy? I normally work on multipage documents on quite a technical magazine with my text boxes and frames etc. Do I have to manually add every box I want to create an assignment for?This would be very time consuming on a 10 page document.I hope I am missing something Any advice greatly appreciated

I'm one of the 2 designers on a team. The other designer has been packaging up the icap file and sending it to our client to edit. The client then packages up the changes for InDesign and emails us back the idap file. The problem we're having is he is the only one who can successfuly open up the idap file and make the design edits. 

Good Morning,We are using InCopy in a team workflow. We all installed the Fonts we need over Adobe Fonts by activating them (Source Sans Pro). Everybody can see them avtivated in the in Creative Cloud desktop app, but in InCopya) one colleague is not able to use one style of Source Sans Pro. The light style is not available.b) and another team member can not use / see the whole family. Does anybody has an idea, why that happens?Thanks & RegardsRuth

HI. I've just installed incopy 2021 but I need the 2020 verison for my project. How can I find this please.  

Hi!Support told me to ask here if someone could send me the 2017 of Adobe InCopy for Windows 10.Thanks in advance.Best regards.Myriam 

We're having a strange issue. Documents with a list of references, first step, set each reference as a Text Anchor. Then set the callout in text as a hyperlink to that anchor. Simple enough. Worked fine up until about a month ago. Now after setting anchors and hyperlinks, then saving, upon reopen, links are gone. Previously set text anchors are not anchors any more. Very weird. URL hyperlinks save properly; just links within the documents are affected. Issue occurs when saving both across network and on local drive. Multiple users experiencing this, all on most recent version of InCopy.

Does everyone that accesses an InDesign file with InCopy links have to be using the same version of InCopy? Is it okay for some people to update there software while others do not? Will this cause conflicts in the document. I am not sure if I should update if my co-workers editing the same documents do not.

Morning all!So, here's the situation:Colleague 1 creates an InDesign file, saves it on the main server. Then creates an InCopy Assignment, saving it on the CC Files Server.Colleague 2 opens the icma file on his/hers computer, corrects the file and checks everything back in.Colleague 3 opens the InDesign document, but on her/his computer, the connection to the InCopy Assignment file is gone.Colleague 1 still has all the connections active.Is InDesign not able to work across different workstations when working with icma files?Cheers all!

I'm working on 250-page InD documents, exporting each chapter to an Assignment. For the Assignment Options, "Assigned Spreads" is checked. Adobe instructions indicate that I should be able to see (but not edit) text boxes that are not exported. But the running footers do not appear.I tried "Placeholder Frames" and "All Spreads" Assignment Options, to no avail.I tried skipping the Assignment and exporting All Stories. No luck. I tried exporting the running footer as a story from the Master page. Nope.  It's very difficult to edit such a large document without seeing the page numbers! The copy editors are not happy. 

Does anybody have any guesses for what would cause this? It appears that InCopy doesn't create a horizontal scroll bar at all (even if it wasn't needed there would still be the graphic element for it) or it is placed incorrectly somewhere behind the bottom panel. Reinstalling InCopy solved the issue temporarily but it returned shortly thereafter. (I'm not having the issue myself - trying to help a user who is.) If you look at a close up things appear not to be aligned correctly:My only guess would be that it has to do with the screen resolution but I've not seen this before. Thanks for any help.

When viewing tracked changes, I am seeing all changes, regardless of who made them, in the same color. At first I thought that other readers hadn't set their own unique colors, but when I asked the team abotu it, one team member showed me what she is seeing, and she is seeing different colors for each team member. How can I set my screen to view the different colors like she is seeing?