Questions

We are a team of 1 designer and several editors and are begining to use InCopy to improve workflow and efficiency. We want to make sure we have a sound workflow process. Previously, we woud save different versions of the INDD file, just in case there was a corrupt file, or if we needed to go back to a previous version of the file (the old school of thought: Save often and save multiple versions). I can still do that with the INDD file, but do you also do that with the folder of icml files in case our editors want to go back to a previous version?

Hello, I have a Macintosh user who is not able to check-in assignments within any file. They open the .icma file (or .INDD file) and are able to 'check out' a section of text, which creates an associated lock file in the local server share where the inDesign/InCopy files are stored. When the user makes a change and attempts to check them in nothing happens when 'check in files' is chosen. No error, no freezing, no indication that anything changed. If you close the program or otherwise check the file it doesn't have any of the changes made by the user. The only thing that 'works' is to cancel check-outs and this changes all the icons back the the 'globe' and removes the edit pencil icon. The inCopy is running version 17.3 which matches other software used in the environment and was reinstalled as part of this to no effect. Rolling-back to a previous version did not make a difference in function either. The data is locally stored on a NAS and this user has historically not had

Hi there, I am new to InCopy and I'm working on developing an InCopy/Indesign worflow structure for multi chapter book publications. Here is the problem I am running into. I have my folders structures built out to my liking, but when I open the InCopy editing file, it creates a new folder inside the main hub folder. I will share a video that shows exactly what is happening. Any idea what is going on? I can not move forward until I figure out this organization issue. Thanks!  

Hi, ein Kollege aus meiner IT-Abteilung sagte mir gerade, dass InCopy bald nicht mehr von Adobe angeboten wird. Das heraus resultieren drei Fragen bei mir:1. Stimmt das?2. Wie lange wird es InCopy noch geben (wenn es stimmt)?3. Welches Produkt wird InCopy ersetzten?Danke und Grüße

When I try to export a PDF from InCopy, I get the attached error message.This happens with any file. I can export as text files, but when I try to export as an EPS file, I also get an error, this one saying:I've tried searching online but everything I find for this error is regarding InDesign, not InCopy. I don't know if it's related, but also lately when I open a file after restarting my computer, anything in Adobe Garamond Pro is highlighted in pink. If I go to Creative Cloud, the font is still showing as active, but it won't appear properly in InCopy files unless I deactivate the font in Creative Cloud & reactivate it.If I try to export a PDF before I fix the Garamond issue, I do not get that error. However, once I fix the Garamond issue, the PDF error happens.I usually end up having to go in a repeat cycle of deactivating, reactivating the font, opening and closing files, restarting my computer, until finally it will export a PDF without error, but it will only do it once,

Hi,When I have set Incopy to open in Layout View as default I can't use the navigation buttons in the bottom of the programme; change page, next spread, previous spread etc. The buttons are grayed out...I have to toggle between Galley View and Layout View to activate the buttons...Any ideas?

I have just embarked on using InCopy, and when I examine a file on the server for the publication I am freelance-editing for, I just see bars of color (in this case, Gold color) where the tracked changes should be. All of the notes/comments are clearly visible and readable. I am looking in Story View, and Track Changes is turned on. What could I be doing wrong? 

Hello,I am currently working with a user at our company who is attempting to set the user color from "Forest" to "Fiesta" by going to File->User... The problem is the new and old notes she has made on Incopy files we have saved to dropbox refuse to change to the Fiesta color and instead are all still Forest color for herself and anyone else who views the files.I have also checked under Edit->Preferences->Notes and the note color is set to [User Color], we also uninstalled and reinstalled the InCopy and the CC suite to see if it would help. Any help would be appreciated.  

My InCopy has updated to 2022 but when I try to open a file I am getting the message 'Error opening packaged file'. Have tried uninstalling and reinstalling and rebooting laptop and a new file was made but will still not open

Completely new to InCopy. Where is the documentation? I'd be happy just to find a tutorial showing the workflow basics, but I must be looking in the wrong place because I keep coming up empty.  Thanks!Bob

Bonjour, J'ai un message d'erreur qui s'affiche au moment de vouloir modifier le contenu d'un fichier : "Impossible d'extraire ce fichier. Il est peut-être utilisé par quelqu'un d'autre."Le menu "extraire" est grisé et je ne peux faire que consulter le document. J'ai travaillé sur ce fichier vendredi, j'ai enregistré tout le contenu, mais comme je comptais terminer aujourd'hui, je n'ai pas archivé. Les modifications que j'ai apportées vendredi ont bien été prises en compte, mais impossible de continuer à modifier.

We're a team of three editors and one designer working in InDesign/InCopy CC 2022 (all working in same versions).  I create the assignments in InDesign, then go through the correct paths, share them, and now they're randomly duplicating themselves, same prefix, added suffix. My InDesign file crashed a few times: Is this the culprit? Assignments panel asks me to Update All Assignments for no apparent reason: Is this the cuprit? Has anyone else run into this?Would appreciate any thoughts or experience with multiple iterations. 

We have collaborated perfectly with our client on a document, but suddenly have problems seeing the clients changes. We made an InDesign file with assignments in a shared folder on Creative Cloud Files. They've done changes in InCopy and I approve the changes in InDesign. At the final stretch, the client has some issues with accessing the document. I try inviting them again and after some troubleshooting they see it again. They continue with changes in InCopy, but now I don't see them on my end. They tell me the folder don't seem to be shared with me anymore. But on my end it seems to be shared with them. What has happened, and how do we get back on track? There's also appead a Story List.xml file that wasn't there before, but unsure if that is part of the issue. -Karl

Hello,My company has been using InCopy for a year now, but we are experiencing many issues that we are unable to rectify. Although the 30+ users are located in different countries we share the same server and this makes everything very slow. Affectations take a long time to extract or archive. We tried to put everything in Microsoft SharePoint but this created bugs and affectations were left open by the last user (despite the fact that this person was no longer in them and had archived them). Do you have a solution to make everything go faster? Do you offer a proper online server other than dropbox (which our IS department does not allow) that doesn't have this kind of bug? thank you

Hello,I am fairly new to Indesign. I am putting together a 96 page magazine and finding 'Pantone 492' duplicating eg Patntone 492 C 20.... I can't delete, also why is it say LAB rather than spot or cmyk?  When I click on the duplicates the breakdown of the colour is the same on them all, Will it print as that colour, you can easily change in quark, is there a way for Indesign. Desperate!!!

I need some help with InCopy. We work with InC and InD. On my Mac, I can open an InD file, edit it, do copy fitting, etc. Once I check-in all, save and close the INDD, I can reopen it on my computer and it will appear just as I left it. However, when an associate opens the same file on their Mac the copy will be overset. Are we having a font challenge? Is there some other issue at play? Thanks for the assistance.

Hi all, I have a strange problem: I've installed and activated a certain font, Meta Serif Pro, using Adobe Creative Cloud Fonts and I want to use it. I see the font, I can use it in InDesign, but when I want to use it with InCopy, the font is in brackets eand the text is pink, meaning the font can't be found. This is extra weird because I can litterally see the font in the drop-down menu in InCopy, as well as all the font-types (Itallic, Bold, etc.) Could anyone please help? Thanks a bunch!Cheers,Arthur 

Hello,  i'm working for a restaurant, with which i made several menus using InCopy so they can update them every weeks. It was working well, but they had an electronic shutdown, and since, when they open my icma files, it's written that : the file hasn't got any InCopy article. I don't understand because the icma is working on my computer. What can i do ?  Thank you ! 

I need urgent help. I am trying to place a big footnote description, however it is taking way too much of the page. Even though it already following the next page with text wrap, I am not finding the option to adjust how much of the page the footnote should take. Is there anything I can do to reduce the text box space of the footnote and allow it to take more from the next page? Thank you!

Tenemos un equipo con licencias de Adobe Indesign CS6 y Adobe InCopy Cs6 que no arranca, y por lo tanto no podemos desactivar las licencias que tenia instaladas y asi poder aprovecharlas en un equipo nuevo.¿alguna sugerencia? Gracias.

Hallo, ich habe folgendes Problem. Habe ein Dokument in InDesign CC erstellt. Für meinen Kunden habe ich eine Aufgabe für InCopy CC erstellt und die ganzen Links dazugepackt. Wenn mein Kunde das Dokument öffnet (egal über dropbox oder auch Versand per E-Mail), wird einfach nur ein weiße Fläche angezeigt. Ein Layout kann man in InCopy nicht auswählen zum bearbeiten. Ich selber arbeite auf einem Mac Mini mit M1 Prozessor. Der Kunde hat Windows.

Hi, I am working with a colleague to create booklets that run termly and am coming across issues between versions either within InCopy or between InCopy and InDesign.One example is as follows: I set up a fresh document (based on the previous term's file) and save it for my colleague to work on in InCopy, which works fine. The issue arises when I then open that file in InDesign after he has worked on it and click to update the contents, it loses his updates and reverts to old content.Another example is: When my colleague has finished updating a version in InCopy, he'd like to be able to go back a version to check something or to simply work on that previous file, but he can't because although he may have saved later versions of the InCopy file, the links are for the latest version rather than the one he has opened to work on.My final example is: once a project is complete, how do you save the file and links so that you can use it next term? For instance, in InDesign, you 'package' a job

Ich benötige für die Inegration in ein Redaktionssystem die Version 16.4. Angezeigt wird mir ausschließlich die aktuelle 2022er Version. Was kann ich tun?

I have 10 licenses for CS6 InCopy. My computer died and I need an activation code to load it on my "new' machine. It's running 10.14.5 Mojave

I just installed incopy for the first time. The document is bright white and the brightness hurts my eyes as everything on my computer is in dark mode. Can I change the document color from white to something else?  I could just work in indesign and change the background color but is it possible in incopy?