Skip to main content
Participant
March 15, 2019
質問

compatible GPU and Monitor not detected

  • March 15, 2019
  • 返信数 1.
  • 3240 ビュー

I am having a problem with resolution of letterforms on screen.

I have a MacPro (mid 2010) with ATI Radeon HD5770 (1024MB) graphics card, OpenGL checked, and a Dell U2410 (1920x1200).

So this should meet the min specs, but in Id Prefs - GPU performance, it says 'compatible GPU and Monitor not detected'

Would be grateful for any help...

    このトピックへの返信は締め切られました。

    返信数 1

    BobLevine
    Community Expert
    Community Expert
    March 15, 2019

    AFAIK, you need a 4K montor.

    That said, you’ve given us absolutely nothing else to go on.

    What version of ID, What operating system and what exactly is the problem? A screen shot might help.

    Hawkeye2057作成者
    Participant
    March 15, 2019

    Hi Bob, thanks for responding.

    I am using InDesign CC2019. Mac High Sierra 10.13.6.

    Many thanks

    Alan

    BobLevine
    Community Expert
    Community Expert
    March 15, 2019

    The screenshot we need is for the issues you’re seeing, not for the GPU requirements which you do not meet with an HD monitor.