Skip to main content
biancar49917084
Participant
June 20, 2024
Question

4k BT.2020 HLG mp4 video doesn't import on macos, but plays fine with quicktime or vlc

  • June 20, 2024
  • 2 replies
  • 209 views

I'm trying to import video captured on my Pixel 8 Pro into Lightroom Classic. Previews are not displayed on the import screen, and if I try and import anyway, I see an error "The movie files contain no video frames. (1)".  I can import video files from the same phone with other configurations. I'm attaching a screenshot displaying info from 2 .mp4 files. The one on the left fails to import, while the one on the right works fine. Both play fine with QuickTime Player or VLC on the same computer. OS and LRC and other Adobe programs all up to date.

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for a problem with software.]

This topic has been closed for replies.

2 replies

JohanElzenga
Community Expert
Community Expert
June 20, 2024

I sometimes have a problem importing video files. Rebooting the Mac always solved it so far.

 

-- Johan W. Elzenga
biancar49917084
Participant
June 20, 2024

Is the non-working video using an av1 codec? Does Lightroom not support that still?