Skip to main content
Inspiring
August 8, 2023
Question

Fehlermeldungen bei Ordnermanagment in MacOS Ventura

  • August 8, 2023
  • 5 replies
  • 444 views

Guten Tag

Nachdem verschiedene Ordner importiert werden konnten, häufen sich die Fehlermeldungen in Lightroom. Ordner bleiben nicht erkannt oder werden nicht angezeigt, obwohl sie auf dem Medium vorhanden sind. Ordner werden nicht synchronisiert. Bilder können nicht verschoben werden, teils ohne eine Fehlermeldung, die weiterhelfen könnte oder weil sie schreibgeschützt sein sollten (was sie allerdings nicht sind). Metadaten können nicht zugeordnet oder gesichert werden. Es gäbe noch viele andere Fehlermeldungen. Bin aber kein Betatester für Adobe und habe auch keine Lust, mich mit dem schlechten Support (z. B. der unsägliche Chat) von Adobe herumzuschlagen. All das sollte doch unterdessen längst bekannt sein. Und was tut Adobe? Nichts!

This topic has been closed for replies.

5 replies

Sameer K
Community Manager
Community Manager
August 10, 2023

Hey, @dominikh4801863. Sorry for the frustration with Lightroom Classic. I'll need more info to help you figure this out.

Please share the system info of Lightroom Classic from Help > System info > Copy & paste into a text document > Upload and share with us here.

 

Most of the errors you've mentioned sound like a permission issue with Lightroom causing difficulty in accessing, reading & writing files on your computer. Try these troubleshooting steps:

 

 

Let me know how it goes. Thanks!

Sameer K

Inspiring
August 11, 2023

Hi Sameer
Thanks for your support, but it is not the issue I addressed in this complaint (and it is really not only a comment in a help section, but thanks anyway, that somebody now  take some concerns. In the meanwhile I have seen a lot of videos and I am not a complete newbie, I have worked with LR for several years know). All  these things I already fixed. See also here:
https://community.adobe.com/t5/lightroom-classic-discussions/katalog-kann-nicht-ge%C3%B6ffnet-werden/m-p/13943927#M329267
The actual problems are the ones with folder managment, mostly importing pictures from one external HD to another (reorganizing and cleaning catalogs and folders due to a new Mac). I cannot see all my folders in LR (left side), although they are in the finder and correctly imported to the lightroom folder. If I open such a folder, the content (other folders) also have missing folders. So, all the folder managment system on the left side below "catalog" and above "collections" has missing data. Closing LR has no effect. I cannot move pictures in a wrong folder to the correct folder, because I cannot see/choose this folder.
Cheers Dominik

Sean McCormack
Community Expert
Community Expert
August 11, 2023

If files and folders are already in Lightroom and not showing, there are a number of reasons:

You've applied a filter on folders by accident at the top of the Folders panel. Could be as simple as 1 letter being in the search box. 

When you imported, a different folder to normal was accidentally set in the Destination panel. I've had this happen where a whole month of imports with a day/month/year folder ended up inside a random date from a misclick in Destination. 

Synchronize Folder won't work while an import is already happening. 

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.