Questions

Faulting application name: Lightroom.exe, version: 13.5.0.12, time stamp: 0x66b26577Faulting module name: video_toolkit.dll_unloaded, version: 13.5.0.0, time stamp: 0x66b2660fException code: 0xc0000005Fault offset: 0x00000000002ed0cdFaulting process id: 0x3070Faulting application start time: 0x01daf66747a8f52cFaulting application path: C:\Program Files\Adobe\Adobe Lightroom Classic\Lightroom.exeFaulting module path: video_toolkit.dllReport Id: 881090f2-ec20-4fdf-810d-63bf0b2854d3Faulting package full name:Faulting package-relative application ID:

Issue: In the slideshow module, add a text overlay. The font is selectable within the system's installed fonts. The font face (italic, bold, when available) can be selected but the text overlay doesn't actually change.Lightroom Classic Version Number: 13.3OS Version Number: Sonoma 14.5Steps to reproduce:Select a photo from the galleryGo to the Slideshow moduleAdd a text overlayAttempt to change the font face, e.g. select Italic.Expected result: The text overlay chanegs to italicActual result: The text overlay remains in the Regular font face.

Lightroom keeps popping the "copy settings" window when I try to crop the picture, how to solve it? Thank you!

I have fully callibrated both my monitors and am using sRGB color space when exporting. When I open the file after export, my photo looks perfect. However when I send the file via Apple's Messenger my photos aquire a red tone to them.  Please help.

Hello community. I need help with transitioning my LrC from one computer to another. Since on the old one there was a bit of a mess, I want to use this as a fresh start with a clean an stringent folder structure on a new external SSD   Setup:Old computer: iMac 3,1 GHz Intel Core i5 Lightroom Classic 9.4 no support for Canons RAW .cr3 format Files saved all over the place on multiple external HDs   New computer: Macbook Pro 2,8 Ghz Intel Core i7 Lightroom Classic 12.5.1 one new big external SSD as designated storage space   Question: How can I export the files (including the edits that were made on the files) to the new computer. Since the RAW files are stored on the new SSD - how would you handle the exported final JPEGs?

Goodmorning , is it possible to save the values ​​in the cutting tool when adjusted, for example for social media with the optimal photo dimensions in lightroom classicthanks in advance reto

Bonjour tout le mionde  J'ai changé de pc et j'aimerai récupérer mes anciens presets . Savez-vous comment je peux faire ? 

I previously was working with an older version where this never happened, and have noticed this with the last several versions: Upon import and sync (or exporting a file with import to catalog checked), Lightroom keeps jumping away from the folder I am currently working to the location where new files are being imported.It does this while I’m trying to do another activity and it is extremely frustrating.Now in the latest version it even does this while I am in a catalog – it jumps away from the catalog and into the directory that the new file is being imported. Is there some way to stop this?

I have attemped the previous solutions posted in 2023. I do not have the "metrics.json" folder and have shut off the desktop app usage as dicusses in the previous posts.    Are there any other solutions that will solve this?   Thanks! Paula   [Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for any problem with software!]

On MacOS 14.6.1, M1 MacBook Pro 16 inch, using an Apple Studio Display as the main Lightroom window.   Since I installed the latest Lightroom update, Secondary Window behavior has been very flaky. It keeps showing the secondary window on the Studio display, on top of the main application window. And sometimes switches the main window to the Macbook Pro screen. And when I do get the secondary display working on the Macbook pro screen, it sometimes has it too large, at Studio Display size so it gets cut off.   Is anybody else seeing this? Any way to fix it? Is it at least a known issue that Adobe is working on? This arrangement has been working perfectly for years before this.

I've just discovered that the Whites slider doesn't behave the way I have always thought it behaved, and as an LR user since 2006, and a frequent user of Whites since it was introduced, I'm wondering whether it has always been this way and whether this is the intended behavior. Here's a short timelapse video illustrating the problem. Note how the sky is suddenly darker in a few frames. Note also that the darker frames are the ones with light in the foreground (which is caused primarily by people in the foreground using red flashlights).These were shot on a Nikon D850 using the built-in intervalometer (13 second exposure every 15 seconds), in manual mode (and manual everything) with Active D-Lighting disabled. They were then all processed identically in Lightroom Classic (using manual adjustments, no auto anything). The video was then created using the Slideshow module.I have confirmed that they're all identical (and that Active D-Lighting is disabled) by carefully comparing t

Hello, everyone. Starting with version 13.3, when creating a 1:1 preview, Lightroom started to do it several times slower, and with large volumes, it starts to annoy you when you create only previews all day. Let me know if anyone else has noticed this!

M2 MacBook Air, Sonoma 14.6.1LRC 13.5, running on MacBook Air.Current setup: all photos and videos are stored on the internal drive and are managed in a single catalog, also resident on the internal drive. Current file structure:Desktop  Photographs    Each year is a separate folder  Videos    Each year is a separate folderDesired end state: split the catalog into two pieces: 1: all photos and appropriate catalog are on internal drive. 2: All videos and appropriate catalog are on external drive.Looking for step by step directions, if possible.Thanks!

Buenas tardes,   Sin realizar ninguna edición, solamente haciendo tareas de ordenación, etiquetado de fotos y sincronización con la NUBE, provoca que LrC consuma el 99% de la memoria RAM (monitor del sistema), siendo imposible realizar tarea alguna en LrC y dejando el ordenador bloqueado.   He estado buscando por toda la WEB y he ido anotando las indicaciones que se comentaban en distintos sitios acerca del consumo excesivo de RAM. Realizando dichos pasos, tengo mi sistema como sigue: - Lightroom Classic actualizado a su versión 13.5. El catálogo está en un SSD (1TB) dedicado con 840GB de espacio libre. - La caché de Camera RAW, está en otro disco dedicado, con un tamaño máximo de 150GB. - La memoria RAM de mi sistema es de 64GB. - Tengo habilitada la aceleración de GPU, en modo AUTO. - Sistema operativo Windows 11 Pro 23H2, instalado el 2024/06/01 y totalmente actualizado, en dos SSD de 2TB cada uno (montados en espejo) y disponen de 700GB de espacio libre. - Procesador

Hi, Curious as how it would be possible for several photographers and editors in a studio to collaborate in a Lightroom Classic setting. If there would be two assistant photographers and the owner, how could these get the new images into the main Lightroom environment? If they are physically on the same location I guess bringing over SD cards to the main editing computer would be possible, but could this be accomplished over the Internet somehow? Similarly, after selecting images to be edited the raw images or PSD files should be delegated to offsite editors, and then transferred back after editing. How could this be accomplished in a Lightroom Classic environment? Or, is it impossible with LrC? Could these kinds of use cases be supported by Lightroom CC? But then, I have understood that application is limited compared to classic in the organising and editing department. Or, could these two worlds somehow be combined? Rgds, Carolina   

I have made some kind of error trying to move my photos to a new Hard Drive H.  As far as I know I followed the Lightroom Queen steps but obviously not carefiully enough.  The photos are on the drive ok and I can see them in Lightroom if  I search hard enough.  At the top of the screen ADD is highlighted which I press and nothing seems to happen.  At the bottom there is Done and  Import.  I have tried Done with no apparent effect but do not press  Import as I made that mistake last time.m  I would be very grateful for any help in resolving this.  Eain

Hi. I have been using Denoise AI feature on Lightroom Classic and Lightroom. I am relatively new to this software. Since last month, Denoise AI Enhance Process is not completing and leaves no error message as well. It processes upto around 90% and suddenly stops and shows no photo displayed. However the feature continues to work in Lightroom and having issue with only Lightroom Classic. Today I did update lightroom classic and it did not solve the issue.I am using Macbook M1 Pro with MacOS 14 Can someone help me in troubleshooting this issue ? Thanks in advance System Info :Lightroom Classic version: 13.3 [ 202405092057-40441e28 ]License: Creative CloudLanguage setting: en-DEOperating system: Mac OS 14Version: 14.5.0 [23F79]Application architecture: arm64Logical processor count: 8Processor speed: NASqLite Version: 3.36.0Power Source: Battery, 52%Built-in memory: 16.384,0 MBDedicated GPU memory used by Lightroom: 2.232,7MB / 10.922,6MB (20%)Real memory available to L

Hi everyone, can anyone tell me what enabling the "Enable HDR in Library" tickbox does?I have been editing in HDR since the feature came out without having to explicitly enable the feature. Today when I loaded LR I got the tips dialog box and it said "In Preference dialog, go to Performance tab to enable HDR in Library." Curious, I went there, and it was unticked. And yet the HDR button was there all along above my develop sliders. So I ask, what does toggling this box actually do?! Thank you so much!

Over the last couple of years I have had experienced more and more issues with Lightroom Sync. When it worked, it might take a day or two for even a small album of 10 images to sync but it would get there eventually. After a while it would stop altogether and I would have to rebuild sync data to get it to update itself. Now I find I cant get even that to work. When I try to 'Rebuild Sync Data' it closes Lightroom (back-up already saved) and reopens immeadiately with no rebuild. I have done the usual log out/log in, click on collections and deselect. I have recently unclicked all collections but they are all still included in sync.  I have checked 'View Sync Staus' and there is nothing listed there yet, LRC is stuck trying to sync 418 images and has been for a number of days.  I am running Mac OS Sonoma v14.5, LRC v13.4 

I exported my photo's and catalogue to an extern hard disk.No problems,but the date behind the maps on the left side are greyed out.How can I fix this?

Hi! How can I update LR 6.14 (1 PC) to the Photo Abo (1 TB) How to synchronize PC with a new Laptop (cloud?), how to transfer picture files, library, presets etc. 

Hey folks!Do you have any idea as to what happened to Lightroom Classic.I used it today after a couple of months and, of course, I updated to the latest version.As soon as I open a picture, the memory usage spikes to 10Gb and it freezes even after the simplest edit.It can take even one minute to move between pictures while in development mode.So far I tried to:Update the graphic card driversSet the GPU usage on Lightroom settings to AutoCleared the cache on Lightroom Even created a brand new catalog and uploaded like 10 pictures (RAW).   As it is right now there's no way I can use it for work. And I can confirm that this never occurred to me in the past so I would think that the latest update messed things up.    I read online and it seems I'm not the online one with this issue. Is Adobe doing something about this?

Buongiorno, vi segnalo una cosa anomala. Quando vado ad importare i file, mi appaiono delle cartelle di foto private che ho cancellato e che nella cartella di riferimento non esistono più. Come posso fare  per eliminare quelle voci? Il problema è che se clicco sulle voci in questione mi si aprono le anteprime e mi da la possibilità di importarle ma io quelle foto non le ho più da nessuna parte sul mio pc!Vi allego un'immagine per provare ad essere più chiaro. 

Sonoma MacOS & Lightroom Classic (Latest Version) Recently I bought an external SSD and moved all my photos to that drive. My Catalog too.I want my LR backup to be on the external drive., I want to free up my computer from any large file systems. I do not care about having the backup and the catalog in the same drive, as it is backed up online daily. If I lose the drive, I still have online access. That drive is synced online with dropbox. Now I am trying to backup my catalog and I get this error: "Please check your folder permissions, and make sure that you have available space on  your backup drive and main catalog's drive."To make sure the external drive was not the issue, I changed my backup folder location to my laptop's SSD. I still get the same error. I  also created a new catalog and imported the old one,  still get the same error. What else can I do?

Anyone else having issues with Lightroom Classic? It suddenly changed the colors of my images, so I restarted my computer and now it will not even launch from Creative Cloud.