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Participant
April 29, 2023
Question

Lightroom Classic startet nur noch als Hintergrundprozess

  • April 29, 2023
  • 1 reply
  • 967 views

Hallo,

 

Ich habe seit kurzem das Problem, dass Lightroom Classic nur noch als Hintergrundprozess ohne Fenster startet. Habe Lightroom Classic schon komplett deinstalliert und neu installiert, was aber das Problem nicht gelöst hat.

Ich nutze Lightroom Classic unter Windows 11 mit einem AMD Ryzen 5600X und 32 GB RAM. Graphikkarte ist eine NVIDIA GeForce GTX 1650 mit 4 GB Arbeitsspeicher.

Hatte jemand schonmal das gleiche Problem oder kann mir weiterhelfen? Danke!

 

Sven Emmerich

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1 reply

AxelMatt
Community Expert
Community Expert
April 29, 2023

In a first step try resetting the preferences of Lightroom Classic:  https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Backup your preferences prior to resetting the preferences: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help try the following steps:

  • Close LrC if open (if the UI isn't visible shut down LR via Taskmanager)
  • Locate the file named "metrics.json"
    File Locations: 
    Mac: /Users/<username>/Library/Caches/Adobe/Lightroom/metrics.json
    Win: C:\Users\<username>\AppData\Local\Adobe\Lightroom\Caches\metrics.json 
  • Remove or rename the file

Check if Lightroom starts normally.

Please remeber: The folder AppData is normally hidden, so make sure that hidden items view is enabled in the Windows Explorer.

 

If this also doesn't help, we need more informations about your system.

Which operating system do you use?

Which version of Lightroom do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Participant
April 29, 2023

Hello,

 

I renamed the file  C:\Users\<username>\AppData\Local\Adobe\Lightroom\Caches\metrics.json .

Now Lightroom  starts normaly.!

Thank you very much for your qiuck help!

 

Sven Emmerich

Participant
April 29, 2024

Sorry 

I don't find this file and I have open the hidden items view