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xpanded_2010
Inspiring
July 21, 2023
Question

LR Classic 12.4 Camera Raw 15.4 - Sigma fp files' aspect ratio not respected/shown upon import

  • July 21, 2023
  • 4 replies
  • 1085 views

ENVIRONMENT

Sigma fp (Bayer sensor): Firmware 5.00 (current) updated months ago and before LRC 12.4

Hardware: Intel iMac 2020.

OSX: Monterey 12.6.7 (current).

Adobe software: LR Classic 12.4 and Camera Raw 15.4. 

PROBLEM

After moving to LRC 12.4 upon importing Sigma fp files that were shot with a non 3:2 aspect ratio (like 21:9) the used aspect ratio is no longer shown/respected - it used to be semi blanked out.

The 21:9 ratio is visible in the import dialogue of LRC (3:2 area displayed but with the relevant parts shown in black), but is then ignored as imported photo always shown in 3:2 aspect ratio. 

In Develop/Crop & Straighten: Original=As Shot.

In the Library module/Metadata/DNG the preview dimensions are given as 6000x2576 which matches 21:9.

Any and all aspect ratio is still functioning as expected in Sigma Photo Pro 6.8.3 (but after many years usage I am allergic to SPP…).

SOLUTION?

Adobe: What have you changed? How can I get back to LRC showing the files correctly?

INPUT/SOLUTIONS

Are all appreciated - so thanks in advanced.

/Xpanded.

This topic has been closed for replies.

4 replies

M
Michael37034341rxs7
Participant
April 28, 2024

I am still seeing this behavior in Lightroom Classic 13.2 (Camera Raw 16.2). The attached file was shot with a 7:6 aspect ratio (in a portrait orientation), but Lightroom Classic is showing the photo in a 3:2 aspect ratio. I'm hoping the attachment gets through so that you can use it to troubleshoot. @Rikk Flohr: Photography - can you help?

M
Michael37034341rxs7
Participant
April 28, 2024

It seems like the attachment did not go through. I'll try linking to the file on Google Drive.

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
April 29, 2024

This is a pretty old thread that dead-ended on an information request.  Can you include up-to-date details specific to your failure:

 

  • LrC Version Number
  • OS Version Number
  • Camera Model
  • Step-by-step instructions for reproduction
Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
July 26, 2023

Is it possible to share with us a file that exhibits the issue?

Rikk Flohr: Adobe Photography Org
X
xpanded_2010Author
Inspiring
July 26, 2023

Not as an attachment - the system writes:

Correct the highlighted errors and try again.

  • The attachment's _fp00761.dng content type (image/x-adobe-dng) does not match its file extension and has been removed.

 

File size is only 32.1 MB, so it shouldn't be too big. Any other way I can forward it to you?

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
July 26, 2023

Please share the file via Creative Cloud folders, Dropbox or similar. 

Rikk Flohr: Adobe Photography Org
Ian Lyons
Community Expert
Ian LyonsCommunity Expert
Community Expert
July 26, 2023

Do you have a copy of Camera Raw and Photoshop installed? If yes, then please open the file into Photoshop hosted Camera Raw to check whether the aspect ratio is honoured or not, and let us know what you find

X
xpanded_2010Author
Inspiring
July 26, 2023

Hello Ian

It's the same in Photoshop via Camera Raw.

Thanks - Xpanded.

Ian Lyons
Community Expert
Ian LyonsCommunity Expert
Community Expert
July 26, 2023

Thanks for the feedback

 

@Rikk Flohr: Photography  You'll probably need to check with Camera Raw team whether this is a bug.

    X
    xpanded_2010Author
    Inspiring
    July 26, 2023

    Sigma in Japan has confirmed they can reproduce the error. How can I make support take up this issue? Trying to go through adobe's help page ends up in a trap of AI (abnormal insufficiency).

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