Questions

I went onto the app a few days ago to continue some editing and all of my previous edits were gone. My presets have also disappeared. I use the basic plan (I don't pay for anything) for my cloud storage so I know I have limited space. However, anything that isn't saved to the cloud should be saved locally, so I'm unsure what has happened. It also says I have only used '429.5 MB of 5.0 GB' cloud storage. A few days later, a small group of my edits and presets came back, but not nearly close to everything by any means. I tried restarting lightroom mobile, logging in and out, restarting my phone, trying on Wifi instead of my mobile data, but to no avail. It would be GREATLY appreciated if I could get some help on this please, thanks.

This is becoming super frustrating and continues to drive me to the brink of madness. Attached is the photo i'm editing in LR Mobile on the left (which has the correct color and contrast, detail etc) and when i save it to my Iphone 13 Pro you can see the color is chalky, washed, and loss of contrast; on the right. This is one unacceptable and infuriating, to spend all this money on equipment and software just to get an inaccurate photo is mind boggling. I have also turned off my 'HRD' settings in my Photos app so this is the direct comparison. Any help is super appreciated!!!

When I am on vacation, I am using Lightroom for Android to edit my best shots before I will edit all of them back home.As soon as I edit a raw file, Lightroom will create a copy of that original file such that I will have that file twice on my smartphone. One time on the original file path and one time on the Android App path. Additionally to that, Lightroom will upload the raw file to the cloud. That behavior causes the smartphone storage as well as the cloud storage to fill quickly.I would much prefer if I could choose to just import a smart preview / proxy to the Android path as well as the cloud. This matches the behavior of synchronizing a collection in Lightroom CC and will save on smartphone and cloud storage.

I recognized, that the Lightroom App changes the capture time for a photo, if my smartphone is in a different time zone during important than the camera was when taking the photo. Example: I am traveling to Indonesia and taking photos with timezone of my camera set correctly to Indonesia. Back home I am importing a photo into the Lightroom App, but since my smartphone is in a different time zone now (e.g. +5), Lightroom changes the capture time also to the original one +5.   [moved from bugs to discussions in accordance with the community rules - Mod.]

HiAfter editing a photo on my iPad LR and send to gallery, I come out, go to gallery to tweek photo.I then open LR again to find the screen is frozen on an old photo. It is always the same photo.I then have to restart the iPad to get moving again.

Hello!Yesterday I was working on my Lightroom as always. No issues, nothing new. Today however when I launched the app I observed an issue consisting of smaller issues (sorry for PL language on screens - chaning language didn't work. Screens named after points they refer to):1. both my local and cloud galleries didn't show up at all. No numbers next to folders, no way of selecting local folders and giving more permissions. Nothing.When I go to https://lightroom.adobe.com/ I can see all my cloud photos and editions wihtout any problem.2. https://www.adobe.com/files/ does not show any of my LR files - only PS files. LR is not even listed amongs apps filter there. 3. When I open Preferences in CC, my cloud storage status shows correcly. LR is not able to load that data (as it wouldn't be able to load anything at all apart basic UI - it just freezes on "count in process").4. After some time out LR trying to connect to cloud it crashes with 'Lightroom initializ

. I have the following issue with my Sony Alpha 1 II: When I change the white balance, whether on my phone, iPad, or MacBook, the photo is always displayed incorrectly in the online link. As you can see in the video, the photo is only displayed incorrectly online. I suspect that the RAW files are being processed incorrectly, as I only have this issue with the Alpha 1 II files and not with any other camera.

When I click on my profile in the Lightroom community, (on the iPad app) I get blsck screen with the following messsge. "Something went wrong. Please try again after some time." This has happened as long as I have had Lightlightroom. (About 3 weeks now)

I've just started using the free version of the iPhone Lightroom app. I took some photos using Lightroom but I don't know how to find where they're stored. I can only see the ones taken by the iPhone camera app.

Thank you for listening to us users, I've seen app changes I've asked for and it's just amazing that u take the time to improve your amazing program! I don't really use the preset profiles, I mean as a Lightroom user why the heck would I?😂 but also, when ever I had the urge to try and go and flip through the nice presets I get into a situation: I pick a profile, but I can't unpick it!  So I'm stuck with a profile and need to either go back, reverse, which is a mess if you've been going through many of the profiles 😂 my way to get rid of the profile is to just reset to import. Still there's is room for an easy improvement here. If I can add an profile, I should be able to remove just as easily as I added it. Other than that, thank you for making a great raw file editor on iPad, love you for it!  

I accedently clicked the favorite star to off on the adaptive color profile.  Now I can't find it anyway.  How do I restore it?   

Im not abke to access the premium features even though i paid for them. What's the reason for this?

 

Hi, I'm experiencing lag when using Lightroom on my laptop. It slows down when applying adjustments, especially with brushes and large files.

I just tried to open Lightroom and got this error message:What now?

It seems that my Lightroom is not working correctly. I've been noticing syncing issues with photos for several weeks now. It looks like thousands of photos are stuck somewhere between the cloud and my PC, even though they should have been synced a long time ago. The system constantly crashes, and freezes during normal edits, and when I close the app, it doesn't save my work on even 10 or more photos back, so I have to redo everything all the time, which is incredibly time-consuming. I am really frustrated and don't know what to do. I’m paying for the larger package, please help me, photography is my livelihood, and I need things to work properly.Veru

  I'm using the LR mobile app on iPhone and iPad and although they are the same version they look and have different functionality. If the iPad is old, will the spec restrict what tools are available? iPhone app gives more auto processing options like sky/background/subject but the ipad app doesn't show this, just the auto button. 

I don't have any features available in Lightroom. I signed out on my old device. After signing in, I don't have features like blurring or deleting objects available on my new device. Please help.

Adobe Lightroom 8.2 Mac App Store When moving between views (Photo View, Grid View, Compare View, Detail View) occasionally the arrow keys will not work. Select All does not work at all in Detail View.

I took some photos the other day with my Sony A7CR. Went through my usual process of reviewing and culling with Photo Mechanic, copying selects from the media card to a folder on my computer, then importing to Lightroom.However, when I went to import into Lightroom, I got an error that the files may be corrupt or damaged and see this screen:However, the files seem fine. I can open them in ACR and Photoshop without a problem. Photo Mechanic had no issue with them. I've restarted Lightroom twice and that didn't help. The problem is not with the media card, as the files look fine on my computer and I can open them in other apps. For some reason, Lightroom is not reading them properly. I've been able to open RAW files in Lightroom with this camera in the past with no issues. 

Bonjour,Je n'arrive pas à exporter une image traitée avec l'option HDR sur Adobe lightroom.Je peux traiter la photo sans problème en HDR en ligne mais lorsque  je l'exporte sur mon pc, la HDR n'apparaît plus et la photo est sombre et sans relief.J'ai pourtant coché la case "sortie hdr" au moment de l'exportation et mon écran est bien réglé .J'exporte en format tif 32 bits.J'ai donc besoin de votre aide.Merci d'avance !Raphaël

Every time I try to create mask for subject or background there is error. I have been able to make this work earlier

 anytime I want to work with A1 for a blurry background, I always get this notification... the images are CR3, didnt have this issue before. The message is in dutch*

Ich kann mich nicht aus meiner Lightroom App am Mac abmelden. Wie geht das?

Hi, I'm processing RAW photos from a Sony A7iv, and whenever I try to applying denoise in Lightroom I get this bad artifacting across the entire image (see image). The weird thing is, if I bring the same ARW file into Photoshop, Camera RAW has no problem opening it and applying the Enhance -> Denoise filter. My machine is a Lenono P1 Gen 6, specs:Intel Core i9-13900H64GB RAM, 4TB SSDNVDIA GeForce RTX 4090 Driver rev: 538.92Windows 11 23H2 Lightroom and all of my system drivers are up to date. It looks like my NVIDIA driver might be behind. but I wanted to ask the question here since it IS working in Photoshop. Just wondering if there's something I'm missing. Thanks in advance.