Questions

Hello, I got the iPhone15 & now all of my presets are gone. How do I get my presets back? They were there yesterday but now they're gone?

My edits and imports after editing in Lightroom mobile automatically gets deleted after closing the app, earlier version didn't have this problem, please provide some solution.

How do I load CRAW images into Lightroom? It currently gives an error message.

Hello Sir ! I am not dwnloding Lightroom in google play store because I'm facing this problem in google play story. This app won't work for your device.? My device is very fast  8GB RAM 128 ROM in 855+ snapdragon..? But why I'm facing this problem please svol my problem   Thank you    (Thread title edited by Moderator)

Anyone else noticed the Lightroom app icon change on version 7.1 from the Mac App Store (see image)? Downloaded this version on November 28 and it was quickly replaced by version 7.1.1 with the normal blue icon. 

My image/edit has been featured but it's not visible in the featured catalogue. The ribbon below the image says 'Featured on 3 December 2023' which is a future date and is yet to come.Link to the image - https://lightroom.app.link/RaXIG3P8OEb

I had bought the monthly subscription package for $9.99. They pulled it from my banking account twice now but on my end it keeps telling me the subscription has ended, and i need to renew. I have restarted the program/computer and i have waited about 5 hours incase it needed time to communicate. 

When I click on the crop tool to crop an image, the cursor turns black. This is problematic because I cant see the cursor against the dark background when im trying to click on the corners of the crop view. I have to lean in and squint to see it. Is there a setting somewhere that will make the cursor white instead?

I currently pay monthly sub for Lightroom , have not used it for a while . It wont open on my Mac Its telling me I need to update my operating system , my Mac is telling me its Up to DateI have a Late 2013 model 27 inch I mac  OS Catalina 10.15.7 This is crazy I am paying for something that my Mac wont run any ideas please 

I've used Lightroom premium on my iPhone several times, but I've just been using the free version for a while now. For the last week I've been trying to buy Premium again, but it doesn't work.. I start the prosess to confirm the purchase, but the process just freezes.. I've tried deleting and downloading the app.

I've found using a tablet or even a phone a far more convenient and enjoyable way of post-processing RAW files.  Not requiring a laptop or desktop PC has reduced costs and vastly improved mobility. I use Lightroom Mobile for Android on a Doogee T30 Pro which cost £150. This is a far cry from the workstation I used which cost £7,000 or the 3kg laptop I used to haul around the World with an additional 25kg of equipment on top. I can pack the tablet with the camera gear with minimal weight or space penalty meaning I'm now very close to my maximum target weight for the entire photographic kit. Needless to say, Lightroom Mobile has some limitations and missing features that I'm sure can be resolved over time. Provided below is a list of changes and additional options I think would complete Lightroom Mobile for professional and amateur applications alike.

I recently faced a distressing situation while transferring my Adobe account from the UK to Singapore. Initially, I had a 20GB Photographer Plan in the UK, and I set up a new 1TB Lightroom Plan in Singapore. Adobe support assisted me in migrating my photos to the new Singapore account. I verified through Lightroom's web platform that all my UK account photos were deleted and confirmed that they were successfully transferred to my Singapore account by logging into Lightroom app on my laptop (laptop A). The problem arose when I attempted to switch accounts from the UK to Singapore on another laptop (laptop B). Due to the 20GB limit of my UK account, some photos were stored locally on laptop B. I exported these local photos to a hard disk and then tried to delete all photos from the UK account and resume syncing, expecting to see an empty folder. However, the process was taking too long, so I closed the Lightroom application and uninstalled it. I didn’t pay much attent

Não consigo importar fotos, foca só carregando e não vai! Já fiz tudo que pediram até limpar o cachê por favor me ajudem, preciso trabalhar 🥴

Hi,please, is it possible to switch off a synchro of photos uploaded to Adobe Lightroom (no Classic). So if I upload photos for edit, they wont upload to cloud and stay just localy in laptop?Thank you. Lukas

Bonjour, J'ai souscrit ce matin même à la fonction Premium de l'applciaiton LightRoom mobile pour samsung.Dans le galaxy store l'achat est bien notifié dans l'onglet article, et je suis bien connecté à mon adresse mail utilisé sur Adobe et Samsung.Si je sélectionne de nouveau l'achat premium un mesage apparait : "Impossible de conclure l'achat. Déjà acheté code erreur : IS9224/6050/xDVaJgqcSN"Puis un autre notifiant de nouveau "Impossible de traiter votre achat. Le galaxy Store n'a pas encore été en mesure de traiter votre achat." Il y a-t-il un temps de latence ? C'est la première fois que cela m'arrive suite à un achat sur une application. Merci d'avance pour votre aide Noëlla

Problem solve kore den

Uygulamayı beğenmediğim için aboneliğimi iptal etmek istiyorum. 

Hi, I realize Lightroom 7 just came out a few days ago and there's still a lot of knowledge to be gained on how it works and perhaps some bugs to be sorted out.  But I'm hopeful for some help! I'm looking into using Lightroom 7 in it's local storage and editing mode for editing moving forward - I've been waiting for Lightroom to finally address the local storage feature that's continued to keep Lightroom Classic alive as a legacy program.  Seem's like they finally have. That said, I'm having an issue with finding the .XMP files that Lightroom is supposed to automaticallly save for .JPG files that I've ran test edits on.  I've looked in the location in whcih I'm sourcing the original .JPG from, which is stored on my iCloud Drive, but it's not there.  Also, there doesn't appear to be any 'hidden' files to the extent I can tell, and I've restarted both Lightroom and my computer, as well as given it time to sync.  Still no success.  Any help wou

I've been very happy since I switched from LrC to Lr - my life is better! But one weird bug I am seeing is the 'Edited' flag on the bottom right of a photo. It seems that sometimes (though not always) when I have a folder of files on one drive that I then copy to another (like for instance from a portable drive to my desktop HD), Lr marks ALL the photos as 'Edited' even if only a small fraction of them actually were. Is anyone else seeing this?  Its an important one for me because I like going back through my folders and sorting by photos that have been edited. Thanks,David

Good day. I am a new user of Lightroom and started with 7.0 right away. I have a cloud album with my photos. I put several keywords for each photo for rapid and convinient search. First, I would like to export all keywords used list as a .txt or something similar, to review, make notes for my colleaugues, for myself and so on. I cannot find how to do it. It seems to me, LrC has such feature, but I need it in Lr 7.0. And another question - can I search among photos using keywords like "contain tagA and tagB in the same time" (I know I can), but how about "contain tagA but don't contain tagB" and "contain or tagA or tagB, or both of them"?? I see in LrC I can use !tagB to exclude these from search results, but in Lr 7.0 I don't understand does it work or not.Could you help me, please? 

Hi, I'm new here and need help.  On my Mac i use about +50.000 photo's that are located on a external drive. I would like to use / import theme all in Photoshop & Lightroom. I subscribe to Adobe Creative Cloud and would like to use my photo's from the cloud on different locations. What's the best way to sync my photo's with Creative Cloud without having dual local copy's? If i import them in 'finder' the photo's are synced only they are also copied to my local drive where the base map of Creative cloud is located. So, i need help to startup my first use with Adobe Creative Cloud. Any suggestions? Thanks, regards, SarahBelgium 

I uninstalled my Lightroom in hopes to try and update it but now it's not letting me download it at all because the newest version needs an updated mac version that I can't get because my mac is too old. Please don't tell me I just lost Lightroom for good...

I cannot for the life of me figure out how to access my presets I purchased. I have a Google pixel and I'm not that tech savvy but for the love. I have the rs file app, zip app, PDF app and lightroom just keeps saying I need to allow everything and I have done that. Please help!!

I'm on an Android phone with Android 13. Got the premium version of Lightroom Mobile, all up to date at the time I'm posting this. This issue been occuring for almost 3 years now.More often than not, when I try to export a MP4 video shoot with my phone, Lightroom will get this message saying "Couldn't complete export - 1 video failed to export" and nothing else. It's annoying the crap out of me cause I already bought another phone thinking it was a problem with my device. But now that I see it happening in every 3 phones I have, I guess it's time to admit the app is flawed.So I'm literally paying for something I cannot use 90% of the time. I had to manually copy all my presets, adjustment by adjustment, to CapCut because there I can edit and export my videos just fine.Can you please fix this? I've seen the same issue not being answered to and those who got any response at all simple heard "stop using the mobile app and use the desktop instead to solve the issue". That's not the "resolu

Lightroom doesn not export videos. I select the file/ files then export in MP4 or original. I see a video in the selected folder but it doesn't work. What could be the problem?