Questions

 i have issue about restore I was paid but not restore 

It is completely unacceptable that a beta version will take over completely, and make itself default overriding the ability to launch the reliably tested version, just unacceptable. You can't allow a beta to take over, ever!

Hallo zusammen,in meinem Unternehmen möchten wir ein Bilddatenbank in Lightroom anlegen, auf die mehrere Mitarbeiterinnen Zugriff haben sollen. Wir möchten eine Ordnerstruktur erstellen, in die wir die Fotos einsortieren.Jetzt mussten wir feststellen, dass man nur Alben freigeben kann, nicht die ganze Ordnerstruktur. Gibt es hierfür eine Lösung oder hat jemand einen Tipp? Bei über 40.000 Fotos und entsprechend vielen Alben wäre eine gewisse Struktur, die bei allen die auf die Datenbank zugreifen möchten gleich ist, sehr hilfreich. Im Screenshot anbei habe ich dies nochmal deutlich gemacht: Man kann nur "Album 1" mit anderen teilen, die "Test Datenbank" oder die Unterordner jedoch nicht. Danke im Voraus!Freundliche Grüße,M. Sohn

Do I need to subscribe to the whole Creative Cloud to use the new Ai or can I use Ai with just a lightroom subscription. Cheers.

Is it possible to rotate a clone selection in the cloud based version? 

On my mobile Lightroom app all photos (over 4 000) are loading perfectly. Unfortunately, when I load desktop app or try to access photos from web Lightroom app, I can't sea any of them. All synchronization is set up as normal. Few days ago everything worked normal. I have additional 1TB cloud adobe storage, running Windows 11 and Lightroom 6.3.1.

Hello, I have lightroom premium edition on my smartphone and I'm having trouble in importing videos into lightroom. They Just don't appear there. Could you please help me?

Antes no lo hacía. Saben por qué será.

Hello, good morning Sir. I have a problem with My subscription that suddenly expired but I've paid and restarted it again. It shows as expired on the app and can't edit anything although on payments it looks all up to date and running. I have uninstalled the apps and reinstalled it but no success.  I am using Samsung Galaxy S22 Plus. Android version 13.  Please help me. 

In the Lightroom Mobile app, there used to be an option for exporting a short Timelapse video of your edits that to you could share to other apps but I can't seem to find that option anymore...has it been removed? Or moved to a new place? I've googled and searched this forum but can't find a mention of it, I could be searching the wrong terms tho. 

Przydała by się taka opcja jak Usuwanie drutów i słupów energetycznych z wykorzystaniem AI coś podobnego jest w luminarze. W photoshopie tez by się przydało bo nieraz dużo czasu trzeba spędzić żeby usunąć druty i słupy energetyczne.

Hi,I have some custom camera profiles on my Canon 5d mk3, how can I import those profiles on to my mac/lightroom? I know it's minor tweaks - just trying to save some editing time  Please and thank you     

Videos uploaded and edited in Lightroom iPhone look fantastic with ‘high quality’ filters etc until you save them to your phone. What's the point of editing a beautiful video when the quality is incredibly low. Did you forget to add that feature because it's useless if the res is low. 

Hello, I am getting a problem. My subscription expired but I've paid and restarted it again. It shows as expired on the app and can't edit anything although on payments it looks all up to date and running.

Hi all, I am planning to shut down my Lightroom CC catalogue of 20k+ photos and move the images to iCloud and the Apple Photos app. I have tagged all the 20k+ photos and would like to have all those tags appear in Apple Photos. I also have many albums that I would ideally like to have in Photos.Worst case scenario, I migrate album by album. Is there a better way? I definitely do not want to lose all the tags and the editing of some of my RAW files.Can any of you help me and tell me the best way to do this? Thanks,Chris  To whom it may concern: I used to do a lot of photography but with my new job I hardly find time to take any photos. I already have the 2TB iCloud plan for other reasons and want to save the money for Lightroom CC as I just don't use it at the moment.

Where is the xmp file stored using the Adobe Room Downloader app?

Hi, I had an issue with my PC and the windows/user file was accidentaly deleted. Under the new user setting a number of uploaded files - which were systematicaly opened and some edited - are now blocked in the sync issues folder. I can delete them but cannot restore them. Please advice. Thanks, Vlad  

My cloud storage space is filling up, I have albums in there that I no longer need to edit. I'd like to export them as catalogs to free up space and archive them but there's no obvious way to do this in Lightroom, what am I missing?

I have purchased monthly subscription but it doesn't work in application, I tried so many times to restore purchase but that didn't work

Hello, I'll try to make it as short and as specific as it can be.So I've been using lightroom +1tb plan for a few years now, I purchased this plan through Microsoft Store. Today I received an e-mail from microsoft store that my subscription was cancelled due tu not enough funds on my card. That's true as I am changing my banks and cards. So I did set up new card and the payment was accepted immediately. But now when I open lightroom on my iPad or iPhone or Windows laptop it says that my subscription is terminated. When I click "restore purchase" it says that "purchase cannot be restored".I contected Microsoft and they said that on hteir part everything is fine and I should be able to use purchased plan.I tried logging out and loggin in again. I tried turning off and on my devices. Nothing works.So my question is why Adobe keep saying that there is no payment for my plan?Can someone here check my status in adobe system? Should I wait longer before the info from Microsoft reaches Ad

waarom steeds opnieuw aanmelden sinds een paar weken op mijn computer en vandaag kom ik er helemaal niet op bij lightroom, zeer irritant zeg , mijn mobiel doet het gewoon goed 

I sometimes have to close the program and reopen to get DeNoise to actually "denoise" the audio on the track (this is through track mixer, btw).  Sometimes, it doesn't want to render as well.Most up-to- date software and windows, btw.

My app doesn't leave the sync screen, even after purchasing the premium version.      

After subscribing on an Android phone it shows that the subscription has expired, but when resubscribing it shows that it is already subscribed.

Having trouble with LR on my desktop but working OK on laptop.DeNoise AI cast sever magenta cast, especially in darker areas.Sky select mask always comes up with no sky detected.Have tried disabling and reabling "Use Graphics Processor" but makes no difference. My System Info is: Lightroom Classic version: 12.3 [ 202304101834-a085245c ]License: Creative CloudLanguage setting: enOperating system: Windows 10 - Business EditionVersion: 10.0.19045Application architecture: x64System architecture: x64Logical processor count: 8Processor speed: 3.5GHzSqLite Version: 3.36.0CPU Utilisation: 1.0%Built-in memory: 16327.0 MBDedicated GPU memory used by Lightroom: 4052.4MB / 4051.2MB (100%)Real memory available to Lightroom: 16327.0 MBReal memory used by Lightroom: 4585.3 MB (28.0%)Virtual memory used by Lightroom: 9071.6 MBGDI objects count: 938USER objects count: 3282Process handles count: 3630Memory cache size: 524.0MBInternal Camera Raw version: 15.3 [ 1451 ]Maximum thread count used b