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Participant
Aug 22, 2026 7:08 PM UTC
Answered

My lightroom app got deleted from my android, because it was "unused".. I didn't delete it, it was just gone one day. I reinstalled it, payed for subscription, but the photos of past 3 years are missing. What to do?

At the time of the deletion of the app the subscription wasn't paid for and photos weren't syncing. However the app says storage full, but the photoa of the last 3 years are missing and before they were there and the storage was the same..

 

    JohanElzenga
    JohanElzengaCorrect answer
    Community Expert
    Aug 23, 2026 8:54 AM UTC

    If you didn’t have a subscription at the time this happened, then your photos were stored locally on the device. They got deleted from the device when the app was deleted (this should be a setting in the device OS, it is not a Lightroom setting). The only way to get them back would be to restore the device from a backup that was made before this happened.

    -- Johan W. Elzenga

    1 reply

    JohanElzenga
    Community Expert
    JohanElzengaCommunity ExpertCorrect answer
    Community Expert
    Aug 23, 2026 8:54 AM UTC

    If you didn’t have a subscription at the time this happened, then your photos were stored locally on the device. They got deleted from the device when the app was deleted (this should be a setting in the device OS, it is not a Lightroom setting). The only way to get them back would be to restore the device from a backup that was made before this happened.

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    -- Johan W. Elzenga