My lightroom app got deleted from my android, because it was "unused".. I didn't delete it, it was just gone one day. I reinstalled it, payed for subscription, but the photos of past 3 years are missing. What to do?

Question

At the time of the deletion of the app the subscription wasn't paid for and photos weren't syncing. However the app says storage full, but the photoa of the last 3 years are missing and before they were there and the storage was the same..

JohanElzenga · Answer

If you didn’t have a subscription at the time this happened, then your photos were stored locally on the device. They got deleted from the device when the app was deleted (this should be a setting in the device OS, it is not a Lightroom setting). The only way to get them back would be to restore the device from a backup that was made before this happened.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.