sincronismo entre lightroom desktop e tablet android não funciona de jeito. nenhum! Tem mais de uma semana que está assim!

Hi ​@nakuka02,

I'm sorry to hear that syncing between Lightroom on your desktop and your Android tablet has been broken for over a week. I understand how frustrating that is when your workflow depends on cross-device access.
 

To help us pinpoint exactly what's going wrong, could you share a few details?

• Please share system info (copy & paste it from Help > System info).

• Which direction is failing? Desktop > tablet, tablet > desktop, or both?

• What exactly doesn't appear? Missing full photos, edits not reflected, or albums not showing up?

• What does the sync status indicator show on the desktop and on the Android tablet?

In the meantime, here are some targeted steps to try:

• Check for stuck items on Lightroom Web. Go to https://adobe.ly/4w5wk6I in a browser and sign in with the same Adobe ID.

• Look for a "Sync Error" folder; if it exists, items there are stuck in transit and blocking the queue.

• Also, check the Deleted folder and look for images that still show a blue syncing icon. If you find any, restore them first, let sync complete, and then delete them again if needed.

This alone resolves many week-long sync stalls.

On your Android tablet:

Go to Android Settings > Apps > Lightroom > Battery and set it to "Unrestricted" (not "Optimized" or "Restricted"). Many Android manufacturers (Samsung, Xiaomi, etc.) aggressively put apps to sleep, which silently prevents background sync from completing.

Also check Android Settings > Apps > Lightroom > Storage and Clear Cache (not "Clear Data", just the cache). Then force-close the app and reopen it.
 

Let me know the answers to the questions above and what you see in Lightroom Web, so we can pinpoint exactly where the sync is breaking down and fix it.

Best regards,

Anshul Saini