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Imthesucher
Imthesucher
Known Participant
March 6, 2025
質問

Sony Alpha 1 II whitebalance online preview issue

  • March 6, 2025
  • 返信数 1.
  • 5261 ビュー

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I have the following issue with my Sony Alpha 1 II: When I change the white balance, whether on my phone, iPad, or MacBook, the photo is always displayed incorrectly in the online link. As you can see in the video, the photo is only displayed incorrectly online. I suspect that the RAW files are being processed incorrectly, as I only have this issue with the Alpha 1 II files and not with any other camera.

    返信数 1

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    March 6, 2025

    Hey, @Imthesucher. Welcome to the Lightroom Community. Thanks for including the video & the details. 

    I'll need some specific info to help you figure this out. If possible, please share a set of RAW & edited images exported as DNG with me from my profile. 

     

    What specific version of iOS are you working on? 

    Awaiting to hear from you. Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

    Imthesucher
    Imthesucher作成者
    Known Participant
    March 6, 2025

    I work with iOS, macOS, and iPadOS, and the problem occurs the same way on all devices. I even upgraded my iPhone and MacBook to the latest public beta, thinking this would help, but unfortunately, the problem persists and is a big limitation for my professional work.

     

    Since the DNG and RAW files are too large, I had to upload them to my WeTransfer.

    https://we.tl/t-FHmUDG5vGK

     

    Imthesucher
    Imthesucher作成者
    Known Participant
    March 6, 2025

    As you can see here, the preview is initially displayed incorrectly in the overview on the devices, and then adjusted after a short loading process. This issue only occurs in the Lightroom applications; in the public link, the color is permanently displayed incorrectly, even after downloading.

    I’m only sending you the examples from my iOS device as the screen recordings are the easiest and smallest here.

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