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Imthesucher
Imthesucher
Known Participant
March 6, 2025
質問

Sony Alpha 1 II whitebalance online preview issue

  • March 6, 2025
  • 返信数 1.
  • 5261 ビュー

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I have the following issue with my Sony Alpha 1 II: When I change the white balance, whether on my phone, iPad, or MacBook, the photo is always displayed incorrectly in the online link. As you can see in the video, the photo is only displayed incorrectly online. I suspect that the RAW files are being processed incorrectly, as I only have this issue with the Alpha 1 II files and not with any other camera.

    返信数 1

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    March 6, 2025

    Hey, @Imthesucher. Welcome to the Lightroom Community. Thanks for including the video & the details. 

    I'll need some specific info to help you figure this out. If possible, please share a set of RAW & edited images exported as DNG with me from my profile. 

     

    What specific version of iOS are you working on? 

    Awaiting to hear from you. Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

    Imthesucher
    Imthesucher作成者
    Known Participant
    March 6, 2025

    I work with iOS, macOS, and iPadOS, and the problem occurs the same way on all devices. I even upgraded my iPhone and MacBook to the latest public beta, thinking this would help, but unfortunately, the problem persists and is a big limitation for my professional work.

     

    Since the DNG and RAW files are too large, I had to upload them to my WeTransfer.

    https://we.tl/t-FHmUDG5vGK

     

    Imthesucher
    Imthesucher作成者
    Known Participant
    March 19, 2025

    @Sameer K 
    Could you please confirm that you are seeing my issue? Unfortunately, I can't work with the camera at all as even the preview in the library is completely incorrect, and the colors behave very oddly with RAW files from the Sony A1 II. I believe there may be bugs in Adobe's color profile conversion, so please check again using the RAW files I provided.


    @Sameer K  Here you can also see that the preview is displayed incorrectly, the photo loads for a few seconds and then is displayed correctly in the program. Unfortunately, the online display in the link is still completely wrong, and the incorrect color display for a few seconds is something I've never experienced with Adobe before.

     

    https://adobe.ly/4hl4zQd

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