(2024) the file is locked, you don't have the necessary access permissions...

Forum|Forum|1 year ago
August 1, 2024
4 replies
502 views

Hi everyone! I need help. Photoshop won't let me open some of my files that I could open yesterday. It doesn't happen with all of them, just with the ones I started working on yesterday.

The message «Could not open "xxxx.psd" because the file is locked, you don't have the necessary access permissions, or another program is using the file».

I've tried the old tips listed in this same community:

- AVAST: List of allowed applications (I don't have any blocked).

I've also disabled shields. It doesn't work either.
- FILE: Properties > Attributes (I didn't have "read only" or "attributes" checked)

The same thing happens to me with Photoshop BETA

I'd appreciate if someone could help me ❤️

___________

Windows 10 Pro
Photoshop 25.11.0

Web

This topic has been closed for replies.

I

izaskun5C7EAuthor

Participant

Hey, @AxelMatt

Yes, I have. But nothing changes.

I

izaskun5C7EAuthor

Participant

Hi, @Kevin Stohlmeyer

Nop. The files are on the internal disk (D) in a folder with other similar ones that I can open.

Kevin Stohlmeyer

Community Expert

So some files are locked and some are opening without issue? Have you recently had an app crash? Are you running as administrator on your Windows account?

Kevin Stohlmeyer

Community Expert

@izaskun5C7E Im guessing from the message these files are stored externally either on a server or external HD?

AxelMatt

Community Expert

Do you have restart (cold boot) your PC?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

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