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Nevin35179644di45
Participant
February 1, 2024
질문

Cant use any apps because of this error unless i sign in to another User on Windows.

  • February 1, 2024
  • 2 답변들
  • 329 조회

I tried resigning in, restarting, cleaning with ACC Cleaner tool.  I can only use apps if I Log in with a another windows user. I need a proper solution please. Thanks.

 

 

    이 주제는 답변이 닫혔습니다.

    2 답변

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 1, 2024

    reset the problematic user's preferences.

      D Fosse
      Community Expert
      D FosseCommunity Expert
      Community Expert
      February 1, 2024

      Yes, reset preferences.

       

      Preferences are user account specific. If it works in a different user account, then it's corrupt preferences.

       

       

      N
      Nevin35179644di45작성자
      Participant
      February 1, 2024

      How do i reset preferences? I assume you mean the preferences in the Creative Cloud App because i cant even open the other apps. And I dont see a reset button in the preferences section there

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      February 1, 2024

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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