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_mike_ricca_
Participant
October 19, 2008
Question

CS4 won't install. Setup.exe runs but nothing happens

  • October 19, 2008
  • 17 replies
  • 29293 views
When I double-click SETUP.EXE to install the program, nothing happens. It shows up in the task manager, but it doesn't do anything.

If I run it on my laptop, the install starts without any issues. But I don't want it on my laptop. And it can't seem to run on my desktop.

I even tried creating a fresh user account to install it from there -- nada.

Thoughts?
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    17 replies

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    A
    Anonymous
    November 26, 2008
    > stops and goes no further

    How long did you wait?
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    _Carrie_A_
    Participant
    November 26, 2008
    I have Vista on my laptop & desktop, CS4 installed fine on desktop but not on laptop.
    Laptop: gets to 90% initializing then just stops and goes no further.
    How can I install this on my laptop???
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    _mike_ricca_Author
    Participant
    October 19, 2008
    Sadly, nothing worked. I attempted to uninstall the other few Adobe apps I had (Lightroom and Flash Player) and those wouldn't uninstall either. I must've corrupted some key install/uninstall Common File or something.

    I decided to just go with the fresh nuke. It's been a year and a half since my last fresh install, so I guess I was due.
    Mylenium
    Mylenium
    Legend
    October 19, 2008
    Check any security tools you may have running and disable them. Also make sure to run a Windows Update to bring the Windows Installer up to the latest. Specific to your case: Get rid of _anything_Adobe on your system, including Flash, Adobe Media Player/ AIR, Acrobat Reader etc. You may need to manually clean out data found in Program Files\Common Files\Adobe, in particular TypeSpt, Updater 5/6, PDFL.

    Mylenium
    Farrellart
    Farrellart
    Known Participant
    October 19, 2008
    I had issues trying to reinstall PS4 after a system restore as some drivers messed up my tablet. The only way around it for me was to reformat - reinstall vistax64 - install chipset drivers - SP1 - other drivers - then Photoshop. All works fine now.
    A
    Anonymous
    October 19, 2008
    Try the MS Windows Installer clean-up utility.
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    _mike_ricca_Author
    Participant
    October 19, 2008
    UPDATE:

    I think the problem was with my existing CS3 install. I tried uninstalling it (via Add/Remove Programs) and nothing would happen. I'd check the Task Manager and sure enough, there's a setup.exe in there, doing nothing.

    Faced with no real alternative, I deleted my install directory and ran the CS3 Cleanup Script, but no go. CS4 still won't install.

    And now neither will CS3. I am now sans Photoshop.

    How can I clean up my apparenty-faulty CS3 install so that I can get CS4 on here (without having to reformat and reinstall Windows)?
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