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June 8, 2023
質問

I don't see the beta apps I can't find photoshop beta

  • June 8, 2023
  • 返信数 1.
  • 2279 ビュー

I'm trying to download the photoshop beta but i can't find beta apps in the categories 

 

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返信数 1

Peru Bob
Community Expert
Community Expert
June 8, 2023

Try updating the CC app.

jane-e
Community Expert
Community Expert
June 9, 2023

 

 

@Ahmad30385360c23x 

 

If Bob's answer does not work, try these:

 

First, if you are on an Enterprise or managed account, you need to talk to your IT department to give you access to the Beta apps.

Otherwise, see if this thread helps:
https://community.adobe.com/t5/download-install-discussions/beta-apps-are-not-showing-up-in-creative-cloud-on-1-computer-but-do-for-another/td-p/11058160  
The OP with the same issue solved it this way:
"I downloaded and ran a Creative Cloud Uninstaller (straight uninstall wouldn't work) then downloaded and re-installed Creative Cloud. It's shows up now."


A second thread (in Enterprise) has a different solution provided by an employee:
https://community.adobe.com/t5/enterprise-teams-discussions/adobe-creative-cloud-app-5-7-1-1-not-showing-beta-category/m-p/12951167 
There is a screenshot there as well.


A third idea is to contact Adobe Customer Care and let them assist.

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try the steps here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a tweet to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

Please let us know which of these works for you.

Jane