i have paid for a plan and photoshop on the creative cloud said i either have to try it or buy it ?!

Forum|Forum|2 years ago
September 18, 2023
5 replies
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Kevin Stohlmeyer

Community Expert

Hi @sanad32361983z43n check your account details and make sure 1. You are logged in with the correct email/ID and 2. Your billing information and subscription status are active.

S

sanad32361983z43nAuthor

Participant

Hi @Kevin Stohlmeyer this is what i see

S

sanad32361983z43nAuthor

Participant

no this is what i get, knowing that i paid couple of hours ago !!

Kevin Stohlmeyer

Community Expert

Hi @sanad32361983z43n are you seeing a screen similar to this post? https://community.adobe.com/t5/photoshop-ecosystem-discussions/plans-amp-pricing-screen-appears-when-opening-ps/m-p/14085033#M753764

Ged_Traynor

Community Expert

@sanad32361983z43n take a look here https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

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