Questions

Hi. I have bought Photoshop Elements 13 on a disc and have been using it for several years. I have it activated on two computers. A couple of weeks ago a window showed up every time I opened the program. The window said that program have been activated for more than two computers and that I need to deactive another computer in order to run the program on this computer. I have not activated the program on another computer. I could still use the program but now I can't use the program aymore because of this. How do I deactivate the program on other computers if I don't know which computer it is? I have the disc and the serial number. Previous post says that you should be able to fix things similiar to this if you go to settings but I can't find any way to go to settings. The windows pops up when I start the program and I cant acces the program to change the settings of the program.

I have a large number of files to convert from jpg to Tiff format.So I first tested using Photoshop Elements (2021) and Adobe Bridge. My question is with regards to these two fields: Document Type: TIFF imagePackage: Adobe Photoshop Elements 19.0 (Macintosh)File Size: 19.44 MBDimensions : 3005 x 2259Dimensions (in inches) 41.7" x 31.4"Resolution 72 ppiBit Depth: 8Color Mode: RGBColour Profile sRGB IEC61966-2.1----------------------------------------------Document Type : TIFF imagePackage: Adobe Bridge 2022 (Macintosh)File Size: 19.45 MBDimensions : 3005 x 2259Dimensions (in inches) 10.0" x 7.5"Resolution 300 ppiBit Depth: 8Color Mode: RGBColour Profile sRGB IEC61966-2.1  The question is, how come one says:10.0" x 7.5" at 300 ppiand the other says41.7" x 31.4" at 72 ppi for the same document?If someone can just explain what this means. Thanks.   

I upgraded from PSE9 to PSE 2022.  I'd like to convert my PSE9 catalog, but the catalog manager can't find the catalog file.  I'm sure the catalog.pse9db is on my system (see attached screen shot).  What am I doing wrong? Thanks,Jon.

Inwisselcode en serienummer zijn correct, maar zodra de computer zegt van nu download : gebeurd er niets.Versie Windows :10

Nach dem Wechsel der Hardware nach einem defekt lässt sich Photoshopelements nicht wieder aktivieren. Zuerst wurde der Fehler ausgegeben das die Maximale anzahl der Installationen überschritten ist, eine Deaktivierung ist direkt nicht möglich da die Hardware defekt ist, eine Option Photoshop Elements  über die Adobe ID zu deaktivieren gibt es nicht.Nach mehrmahligen probieren wird inzwischen ein Problem mit der Seriennummer gemeldet. Das Produkt ist unter meiner AdobeID- registriert. VGRainer Holland

This must be simple but I just can't figure it out.   I'm making an instruction sheet illustration and have steps (step 1, step 2, etc.) for the user to follow. At the end of each step I need to insert an arrow pointing to a line. How do I insert, or type, an arrow into the line of text? For example, "Step 1, fold paper on this line" with an "up" arrow at the end of that sentence pointing to the line.  Thnaks in advance. 

Hello,I used the Organizer (v18) as part of Photoshop Elements 2020. I am a heavy user of face recognition and like it, when the program asks me "is this...?" and you only have to hit yes or no.The "no" button very often did not work at all. I restarted the program, reinstalled it, restarted the computer etc. But the "no" button (as highlighted in yellow in the attached image - German version) was still not working. So I updated to the newest Elements Version of 2022, which gives me the Organizer (v20) in a new style with some new functions.But still, the issue remains: as seen in the image, I cannot click no. Either I click yes and then change it manually, or I leave it.Oh by the way: When I manually add the name on a face instead, it will show me the question anyhow "is this...?" when I hover my mouse over the face. Here is the system information of both programs (in German language). I was hoping that it was finally solved with the new version 😞 Elements Organ

This is probably a simple question.  When I edit a photo in Guided mode, say, Brightness and Contrast, and then want to use Sharpen in Guided mode, how do I find it?  If I select "Next," it suggests I either Save or continue editing in Basic or Expert modes, but not how to find other kinds of effects in Guided mode.   Any help?

When I select a person PSE2020 suggests a name. If that is not correct, I am unable to reject that name. The "x" for rejecting the name does not work.  This happens quite often, but not all the time.  Sometimes it works as it should, ie I reject the suggestion and enter the real name.  

Another Mac M1 post about functionality. Mac Mini 16GB/2TB with Big Sur 11.6.5. I have looked for solutions in multiple forums without a positive outcome and am very familar with the pains of using PSE on Macs over the years. Currently using PSE 2020. I have issues with Beachball when using trackpad and scrolling through pictures, but that I can deal with even though it is frustrating. My current catalog has over 16k files. I was able to Backup Catalog 2 months ago to the same drive, after a couple attempts, but I am unable to to so now. I even tried a different drive. In BU Cat it goes through the usual steps for full BU and even lets me designate drive and folder. When I choose to BU "Please wait...prepares for backup..." Beachball spins irratically and Organizer program shows "not responding". I am cautious about upgrading to Catalina with Elem 2020 because it may make matters even worse. I am willing to purchase ANOTHER PSE version but am wondering whether I should get El

Hi. I'm using photoshop elements 14 for windows 10 (I own a license) and I'm thinking to upgrading it to version 22. Can I do it with a license upgrade or I must buy a full license again ? I'm asking that because a lot of years have passed since the 14 version.

Elements 18 (2020) starts to open but doesn't complete the opening.  Using iMac Catalina 10.15.7. Had a a similar issue with Mac OS and new M1 chip but that was corrected by changing the sniffer file. Tried that withthe Catalina OS but it didn't work.   Any ideas on how to fix this issue?  Thank you. Here's a look at a part of the log:"Process: Adobe Photoshop Elements Editor [95545]Path: /Applications/Adobe Photoshop Elements 2020/*/Adobe Photoshop Elements Editor.app/Contents/MacOS/Adobe Photoshop Elements EditorIdentifier: com.adobe.PhotoshopElementsVersion: 18.0 [20200120.m.139570] (18.0.0.0)Code Type: X86-64 (Native)Parent Process: ??? [1]Responsible: Adobe Photoshop Elements Editor [95545]User ID: 502Date/Time: 2022-04-06 13:15:16.687 -0700OS Version: Mac OS X 10.15.7 (19H1824)Report Version: 12Anonymous UUID: 180E430B-8AE3-9F3E-93B6-E4B61EB428ABSleep/Wake UUID: 47663DE1-56BE-42BB-BAE7-975A23411A80Time Awake Since Boot: 640000 secondsTime Since Wake: 1100 seco

Hi, I can't open my raw into photoshop without lines. NOT in raw as I've sorted that by unchecking graphics. I can open photos IN raw without lines but when I try to open the raw file into photoshop eg to save as jpeg I get the lines in photoshop when opening the raw file for photoshop editing.  Thanks in advance 

Ich habe ein neues Druckerprofil installiert, kann es aber im Farbmanagement nicht finden. Muss ich das Profil in einem bestimmten Verzeichnis ablegen?

OK, my Photoshop Elements 2022 running Windows 10 Home on a Mac with BOOTCAMP generally works fine, but there are some functional cosmetic issues with some of the menus, such as the Options in the tools aren't fully developed and are crowded out at the bottom (see red box) so that the forms, menus, and selections aren't fully visible for selection which makes the User Interface harder to access. I've also experienced some CPU or memory processing latency when I don't save the file and keep on creating and working...the mouse cursor gets sluggish and doesn't respond to commands well until I save the file...and I have lots of megabytes and gigabytes of computer memory. I am running Photoshop Elements 2022 Version 20.0 x64 and bought from Amazon.com when it first came out in October 2021.  After calling Adobe Tech Support in March 31, 2022, Adobe got this to work even if it doesn't quite look like the PSE 2022 with the Quick Mode and Expert Mode tabs. Thus, I would app

I just updated my mac book pro to High Sierra. Huge mistake, because now I can not work with Adobe Photoshop Elements 15. I never had a problem with iPhoto and really liked it. From the Apple Staff I was told that iPhoto will soon no longer be used. I still have the iPhoto icon in my Application Folder. Can anybody help me, how I can use Photo with Adobe ....?Many thanks, Heidi

Hello.  Sorry for repeating this question but I am a new user and somehow cannot find my previous posts.I am trying to install PSE 2019 on a new PC (Windows 10 Pro 64).  I signed out of PSE from my old PC; downloaded MS Edge as a browser (as prompted), and made sure all other pgms. (only a few) are up to date.  After downloading and running the installer from my Adobe account (it confirms PSE 2019 as one of my registered pgms), the installation stiops and says I must update my browser and/or PC.  I've tried repeaterdly...same issue.  Can someone pls. help me understamd what I am doing wrong?  Thank you!

Here's the scenario. You've taken a photo of a DVD case and want to crop everything else out so all you see is the front cover. You want to be very precise, so you've zoomed in 600-700%. You selected the cropping tool. Finally, you click-and-drag a pixel-perfect selection from the top-left corner, with the intention of selecting everything down to the bottom right of the DVD case. When I do this, the screen scrolls down at an AGONIZINGLY SLOW pace. It takes me like 5 minutes to scroll my cropping selection box all the way from left to right... and ANOTHER 5 minutes to scroll from top to bottom. Is there ANY way to make the screen scroll faster when selecting a cropping area?    

I have an old Photoshop Elements 2.0 and I don't know how to use it because I am a beginner. When I go to YouTube in order to find some tutorials, all I can find are tutorials for the newer versions, so I am still in the dark. Can anyone steer me to some instructional videos for such an ancient version of Elements? Any help would be much appreciated. 

Dear Adobe Technical Support, I have been in Adobe Chat and phone conversations with Adobe Customer Care and Technical Support last year and I just want to pass on the message that Adobe Photoshop Elements (PE) 2022 does NOT work with Macs running Bootcamp dual-boot Windows 10 PC and Mac Monterey OS.  However, PE 2019 DID work with Bootcamp before the pandemic.  Now PE 2019 does not work with Bootcamp after uninstall and reinstall. Adobe Tech Support knows of this issue and said that it will take 3-6 months to issue a downloadable patch for PE 2022 to work and run with Bootcamp.  I spend a lot of time using the Windows 10 side of my Mac with Bootcamp since I'm accustomed to the PC and the Mac is super-reliable. Please pass this message to Adobe for an update.  I know that it's COVID-19 and software engineers and programmers are working from home, but there are a lot of Mac users running Bootcamp and using the Windows 10 side on their Macs.  So fa

I spent a a lot of time setting up photos in numbered sequence but when loading to a photo album in PS Elements 2019 the photos load out of sequence.  This is a pita.  Why does this happen and is there a fix for this issue??

I tried to cleanup multiple duplicates and now I can't get the reconnect to work

Hello.  I am trying to install PSE 2019 on a new PC.  I keep getting a message telling me I need to update my PC or browser.  The PC is brand new, running Windows 10 Pro 64 bit; I downloaded MS Edge foe a browser as prompted; I signed out of PSE on my old PC.  This error message happens after I open the exe file.  I should add that my Adobe account shows PSE 2019 as one of my products.  Can someone help??Thank you!

In my specific case, photoshop elements (2021) is not working on the latest mac OS. What I'm also reading is the latest PS Elements (22') was not working.  So I wonder, what is the supported lifespan of an 'elements' product? 

Regularly used Photoshop Elements 2020 to download photos from camera saved on a thumb drive. Suddenly Monday PE could not see the thumb drive or its contents. A trial copy of PE 2021 has the same problem. The thumb drive is accessible to other programs. I just transferred an image from it to Facebook. Another copy of PE 2020 on another computer can open these images, but it is slower.