Photoshop Elements Becomes Unresponsive When Opening File I've been having a recent issue with my Photoshop Elements 15 software on Windows 11, but the same issue persists in all Photoshop Elements editions, including 2024 and 2025. When trying to open a file via the Open button, the software can't load the folder/file structure, it simply locks up and becomes unresponsive. The message "We're working on it..." is displayed in the file window but nothing else happens. The only way to shut it down is via the Task Manager. I tried reinstalling the software, as well as installing other editions of Photoshop, including the trial versions of 2024 and 2025, but they all exhibit the same issue. They all lock up when trying to open a file. I also tried "repairing" or "resetting" Photoshop Elements in Windows Settings but it made no difference. If I "send" an image file directly to Photoshop, via the File Explorer or a file manager like Total Commander, then it works, PE opens the file without issue. But something within the Photoshop's