Questions

I'm using the 2021 version of Photoshop, but I can't find the Lighting Effects or Flame filter. I also can't find the Pen tool.

I have one catalog that has accumulated many photos over the years. Recently added photos from two game cameras that took several timelapse shots each day for about two years, so thousands of photos. I want to keep these photos (and have them tagged and in albums), but they are "in the way" in Elements Organizer when looking for  regular photos, like of the family. Best practice? Finally use a separate catalog? Hide them from view in Organizer somehow? Thanks for any advice.

I ran Elements 9 successfully on my previous PC until it died. When I tried to load from the disk onto my new PC it failed. The message given was  "Below mentioned application has failed to install -  Shared Technologies".How can I load Elements 9 onto my new PC  -  all help gratefully received.Thank youPeter Richards

I have Adobe photoshop elements 2010 installed on my system. Is it still possible to upgrade to Photoshop Elements 2021? If so can you tell me how and how much it will cost me. Many thanks. 

I am no longer able to scroll up or down to see the different fonts available. Before the list would start with 'A' and I could scroll all the way down to 'z', how do I fix this?

I have just installed Adobe Photoshop Elements 2021. My printer is an HP Photosmart B109n. When I try to set up the printer settings, nothing shows eg the Paper Type shows as Unknown and the Paper Size dropdown box is empty.The printer works fine with other software eg Word.What am I doing wrong?

I organize my photos in a directory structure by year month (yyyy-mm).  How can I get PSE to use this structure when importing photos? I dont want to create directories by shot date (just the year/month) For example: My directory structure is: \pictures\2021\01\pictures\2021\02\pictures\2021\03 etc I have been using Downloader Pro to get my photos in this format but it stopped working recently.Breeze Downloader Pro | Breeze Systems I really wish PSE could add an option to do this.     

My PSE14 was working earlier today and when it synched with the server to tell me that I could upgrade to 2021 the application no loner works for video editing.Am I forced to pay for an upgrade to regain this fuctionality?

I'm still learning and I am trying to fix the blown out window issue in my photo.  I have the over exposed photo and with under exposed.  When I merge the photos and manually paint the window, the entire window eventually turns very dark. Why is this happening and how can I prevent it? (Dont't mind my kids hockey bags in the photo!) Thanks!!

I'm using PSE 2015. When I finish editing the RAW images and click on Open Image, the whole program freezes and will not let me do anything, including closing PSE. I have uninstalled and reinstalled PSE many times and sometimes it will work for a while, but always reverts back to the problem I described. Any suggestions?

My grandson has his student copy of Photoshop Elements 14 on our home computer.  I transferred all my apps, programs and data to a new computer and now the Photoshop does not work.  I can either de-activate it on the old computer and try to re-activate on the new, or uninstall it on the new and install Photoshap Elements 21.  If I deactivate it on the old machine will I be able to activate it on the new? 

I'm currently using Elements 7.0 and am going to updrade to Elements 2021.  Is there anything special that needs to be done?  Will it automatically pick up the Keyword Tags, for example?  Will I need to back up the files before loading the new version and reloading them?  I would appreciate any insight/help.  As you can see I've been usng the old version for a long time....

I have two computers in my household: one is too old to run PSE 2021, and the other is too new to run PSE 14. I currently have a license only for PSE 14. If I upgrade that license in order to install 2021 on the newer computer, can I keep using 14 on the older one? Or will the PSE 14 license get inactivated for all devices when I buy the upgrade?

Considering upgrading to Elements 2021 version from current 2019 versionIs the upgrade worth it? 

Hi I have videos and photos loaded into Organiser 2019 on my iMac running Mojave. The problem that has existed in the past few versions of Photoshop Elements and iOS persist . The problem is that after previewing a video clip in the Organiser, the program hangs. Only Force Quit works. I have done the adjustments advised by Apple, i.e  ensure the programs have correct security access and cleared all relevant caches etc. This was all done done under Apple guidance. t worked for a while. Today the problem is back, and seems now to be only on the first viewing of the clip. At this stage there is no image in the organiser for the clip, and I usually get a message saying " Preparing media". The clip plays. You return to Grid of media, and it hangs. Do a Force Quit, start again, repeat. This time there is an image of frame for the video in the Organiser grid. Play the clip, back to grid, and it doesn't hang. As all software is current and supported. i need to get this fixed. It seems lot

Last year I updated my Apple Mas IMAC and recently i tried to open my Photoshop Elements 11 I'd transferred from my previous older IMac. However, it will not open and this appears:“Adobe Photoshop Elements Editor” needs to be updated.The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.Upon examining the 'detail' it appears it is to do with the fact the the version is 32 bit whilst Apple requires 64. But on the original box the system requirement is '64 bit'. I am confused and there also seems to be confusion on the sites.One solution proposed is to reload and 64 will be chosen. Also since I have a registered product can I purchase an upgrade? Before I go and purchase a DVD machine to load DVDs to my new Mac have we a definitive answer please?RegardsDavid

How can I translate language on a png file in Photoshop Elements 2019? I received the png with Spanish wording, but I need it in English.

I am using PSE 11.  It has been a good fit for me, until I did something and I don't know what nor how to correct it.  When I am typing text, the leading is way off - and I cannot change it to be correct.  Even if I have it set at .01, I could easily fit three more lines of text in between the two I've typed.  Can anyone tell me how to fix this - in easy terms for a neophyte?  A screen shot is in the attached document.  Thank you!

I just installed Photoshop Elements 2021 Windows store in windows 10 pro . I would like to know if I can download Photoshop Elements 2021 from adobe stite and install it for offline install ?

I am using Photoshop Elements to retouch a purchased PNG file. I reduce the file size to 2.44M 800 pixels by 1067 pixels. I am trying to convert the PNG file to a SVG file for use with a vinyl cutter. When I send it through the converter (Convertio) it converts to a black and white file. No color. Am I doing something wrong in Photoshop? I have used the Convertio program with many PNG to SVG files with no problem. I just am unable to figure this one out. Any help would be appreciated.   Moved from Using the Community (which is about the forums) to the correct forum... ModTo find a forum for your program please start at https://community.adobe.com/

Hello, I made a big mistake in my catalogue. Accidently I added a new location to all of my pictures.As I detected my mistake I deleted the Pin and with that all assigned location information.Is there a possibility to redo the automated detection of the location based on the GPS data as made during the initial import of the photos?A reimport is not working. If I delete one photo out of the catalogue and import it again the location and Pin are added again.Any ideas?Best RegardsFrank

I can open Editor and Premier but when I click on Organizer - my cursor does not show up and only photos from 2007 are showing up.  Cannot toggle around to try to import any recent photos.  And it seems to lock up.  Can highlight the import or file tab but clicking on it will not open it up

I'm trying to put Photoshop Elements 10 on a laptop that does not have a disc drive. I've gone through all the motions until it asks for serial number. Unfortunately, it keeps telling me the serial number is not correct yet I'm holding the box in my hand. Since support does not have messaging or email, I am forced to post on this forum. Can I please get some help? Thanks in advance!

My old computer crashed so I bought a new one. Geek Squad transfered my data. When I go to use the program such as editor, it wants me to buy the program, offers a free trial, etc. I already purchased the program but I can't seem to resolve this program and I can't use the program. I also can't find a live person to help me.

I bought and downloaded Photoshop Elements but have never used it. Now that I am trying to use it, I am being promted to buy stuff. Why do I need to buy more when I already have it. I just want to be able to use what I already purchased.  Please help me figure out how.