Questions

Hi,My old computer crashed and had to be replaced, on installing Adobe Photoshop E1ements 14 on my new pc I get ………..The serial number is already in use by the max allowed computers . you must deactivate  another computer to use this product again on this computer …………As my old pc was a right off I have no way of doing this.Regards  

I purchased and installed Photoshop Elements 2021 a few days ago and it worked fine on the first day I had it.  Now, I can't get the program to launch at all.  What should I be looking for in my app file to pin to the taskbar to start the program?  HELP!!! I need to get to work with this program.  Thank you! 

Hello,I currently have the following Adobe Photoshop products on my Windows 10 Pro x64 PC: Elements 9 and Lightroom 5.6.If I upgrade to version 2021 of these products, could I easily recover (without re-entering) all of my catalogs, keywords, Exif data, etc. which structure my more than 30,000 current photos ?If not, how to proceed to recover the maximum of this data and which ones?

I love the people faces recognition feature in PSE 2021.Is there a plugin for pet/dog/cat recognition?  Or did I miss that feature.

I wish I had stuck to PSE 20 few problems but now with 21 I try to open an image and all I get is box but what disk or where nothing what a waste of money.

I use Photoshop Elements 2020 and Windows 10.When I edit a photo in the editor, the change is only displayed after another click.What can I do?

I just got my new mac this August.  I had no idea a new Major OS release was coming out 😕😕 and i have PSE 2020 .  I can not fine Difinitive information on whether PSE 2020 will RUN on Big Sur.  and I don't want to buy another PSE version - anyway.  if anyone knows difinitive info, or if there are issues, are they livable issue? i used to be heavy into digitial scrapbooking, but now my main use w/ PSE is manipulating images to prepare to make them SVG (cuttable) files.thank you for your help and what you have experienced (and i did read the previous post but big sur was still in beta according to what i read, and no difinitive information about what did or not work) THANK YOU !!

This is not an insignificant issue. Please address: 

I still have issues with the cracked file thumbnail in organizer after editing a file and saving it in the editor.  Can anyone give me a link to a solution?  Had this issue in my previous version so I upgraded to PSE 2019 in hopes to solve the issue, it did not.  Hope some one can help.

How do zi back up my Elements Organizer photos to the cloud?  I am looking for an easy method.  Currently use an external drive but would like to move to the cloud.What service to use?What Organizer menu commands?Thanks.

I have consistent  drive letters on my external hard drives (PLURAL!) Organizer recognizes the drive letter, but if one of the drives is not plugged in (mounted), Organizer sees the files on that drive as missing.  Is there a way to have Organizer see the removeable hard drives as "external media" like DVDs? I know to plug the drive in when I want to use one of the files, but when I want to look for legitimate missing files,I don't want to see the files from the drives that aren't plugged in.  Or does someone have another work-around to suggest. I don't want to make more than one catalog. Is there a way to make a printout of the missing files with their path?  Then I could just go through the list and look for files that aren't on an unplugged drive.From MichelBParis: I am not sure I understand your question. Do you mean you want to see the missing files sorted by drive letter to find real missing files from connected external drives?From Deb: Yes, If

Everytime I open up the catalog for PSE 11 I'm told that many photo's aren't connected to their thumbnail.  I have since found copies of a few older catalogs' as well as some other untagged photo's. Is there any any way to get the program to try to connect all the pictures to there thumbnails knowing that hundreds will be unconnected and then have all of the unconnected pictures just deleted.I suppose that these will be the picttures that that the program calls unsupported? If this can be done I realize that my new catalog won't be accurate and that there is a likelyhood of many duplicates but at lease they these can be dealt with?  Is there any other ways to do this this?

I've owned and used a purchased, stand-alone copy of PSE 15 for several years. Today, I tried to open it and this came up:I've never had to sign in before and I have no desire to start a free trial of anything. What's going on here? Has anyone else had this happen?

I uploaded Adobe Elements 11 onto my new HP Envy laptop. When I opened Elements to see if it loaded correctly, I found that I have the problem with the high resolution screen showing the text so small, it is barely readable as others have posted about on this forum.  I did find a fix for that, however,  I haven't adjusted my resolution yet  because I ran into another problem.  When I click on "open" to get a file from the "picture folder" on the laptop, Elements only sees one folder and the dozens of other folders are not there in the pop up window. So, I tried to see if Elements would "see" the folders on my external backup drive when I used "open" there.  No problem, the dozens of other folders were all showing in the pop up window and I had no trouble navigating through my photographs and opening them.  I don't understand why Elements doesn't see them on the laptop since I uploaded those from my back-up drive.  I'm so confused!  FYI, I can ope

I added warped text to an image and it seems you can't add a stroke to warped text.  Is that true?

In Lightroom, you can choose files and select "Edit >> Open as Layers in Photoshop". Can this action be replicated with a series of steps in Photoshop Elements? Thanks!

I use PSE 2020 for digital scrapbooking, and I keep all of my photos in the Photos app on my Macbook pro.  I would like to use the PSE organzier ONLY for digital scrapbooking supplies (mostly jpg files), having them reside ONLY on a portable SSD drive.  I don't want to keep the digi-scrap files on my hard drive on my Macbook.  Is this possible?  How? 

Iam from Indonesia,nice to meet you. 

I want to add a gradient for the sky of a photo. When I have the Layer Mask in place and try to add the gradient, all I get is a transparency over the area I want the gradient to affect. When I try to do the same thing with a new blank document, it works and I get the blue to white gradient on the blank document. I am forgetting or not doing something I need to do for the gradient on the photo. (WIN 10, Ele 2020)Thanks for your help,Sonja

I am using Elements 2018 and I am not able to create or delete a new tag or photo in my (big) library anymore.I got the message 'error while creating a new tag'. Same for deleting a tag or deleting a photo.I tried to repair the database but that didn't fix the issue. Also the optimize function does not fix it.I installed Elements 2021 and tried to convert the library from 2018 but Elements shows the message that there is an error during import and giving the suggestion to repair this with the original version. (which does not work either).Help! I am so scared to lose data from what I build up in years! 

Bonjour,J'ai un problème avec l'installation de PSE 2021. Je voudrais donc joindre un technicien âr chatComment faire?Merci 

Hello everyoneIs it possible to merge several images in PSE 2021?I'd like to merge focus stacked images, was told it is possible, if so, how do I do it?Many thanksBadgerbill 

I purchased Photoshop Elements 9 and Premiere Elements 9 about ten years ago, installed from DVD's onto my Mac and they have been there ever since.  I have now purchased a new Mac with Apple silicon chip, restored a backup from the previous Mac and Elements 9 will not run as it is apparently a 32 bit program. Is there any way to download a 64 bit versionw of Photoshop Elements 9 and Premier Elements 9, or is it possible to re-install from the DVD's as 64 bit versions?  I don't see anything on the box to indicate if it is 32 bit only or if the DVD's also contain 64 bit versions. From what I can tell, only the current and previous (2021 and 2020) versions are available for download.

Hi all. In Elements 2019 Editor I could open Process Multiple Files and move files from one folder to another whilst at the same time adding a watermark. Now I have PsE 2021 but this does not work. The Process Multiple Files selection is greyed out and I can't find a way to make it alive. Does anybody know how.

Why do I receive the following alert when printing a Neato DVD Label Template, even though my pasted image and text exceed the 220 dpi?"The following images will be rendered at less than 220 dpi at the requested print size"