Questions

We are happy to announce the release of Premiere Elements 2020.1.   This is a bug-fix update and is recommended for all users. Here's what's fixed.   You can install the update in one of the following ways: Click Install Now or Install On Exit in the update message displayed in Premiere Elements. If the Elements update message doesn't appear, choose Help > Updates.   NOTE: The version number of the app remains the same while the build number is updated.

Is there a way in PE 2021 to create a .jpg from an MP4 clip?I noted the "Freeze Frame" feature of PE and wonder if that might lead to that outcome?

Due to a problem in my PC (Windows 10) I have to re install Premiere Elements 10. I have succesfully completed the installation using the original DVD. But when I choose "Open a Project" or "New Project" the system ask me to type the serial number. When I finished entering the number (the correct one) a message says: "this number is not valid for this product". Any suggestion? Many Thanks

I am trying to trim my clips. This has always worked before but now on my project when I click delete and close gap the gap does not close and I am left with an empty space where the clip was. How do I fix this. I am not gonna sit here and drag all my clips to the left everytime I want to fill the gap. Plus its harder to match up with the music I am trying to play it with. Please help

Bonjour,J'ai installé Photoshop et Adobe Première récemment. Depuis l'installation du pack office il y a 2 jours, aucun des deux logiciels ne s'ouvrent. La barre de démarrage se lance "Chargement de l'espace de travail Adobe Premiere Elements Editor..." mais rien ne s'ouvre et je n'ai pas de message d'erreur.Pouvez-vous m'aider ?

How to Set Interlaced Field Order: Upper/Top FF or Lower/Bottom FF? I’ve captured VHS interlaced video using a USB D-to-A Converter, VirtualDub software, UT Video lossless-compression codec, container AVI. Testing within VirtualDub, I can see that most capture projects are field order Top/Upper Field First; a couple are Bottom/Lower Field First. I am aware that Premier Elements is supposed to recognize the Project Settings of the first clip added to the video timeline and automatically set the project accordingly. And with some test videos this works. But I have found this NOT to be the case with my VHS-to-digital AVI captures. The Project Settings from the first clip on the timeline function does NOT work; more precisely, it always sets the project to (the default) 1920x1080 progressive.  Of course this is very wrong for my VHS 4:3, 720x480 projects. To address the issue, before loading my video-capture file, I go to the dialog for New Project>Change Settings. M

My computer is built to exceed Adobe Premiere Elements requirements, and yet I don't have very smooth video previews when editing. This makes editing very difficult. I mostly edit videos from my cell phone (Pixel 4, 1920x1080, 30 fps, MP4). I've noticed that video from some of my other cameras preview much better.  I'm wondering if converting my videos to a different format before editing would help. If so, what format? Or could something else be going on? Do I have too many videos loaded? I often work with 100 clips for a total length of 4 hours.  Thank you,

My assets are named with the format "Video-1", "Video-2", etc. When I view them, they show up Video-1, followed by Video 10 thru 19, then Video 2, followed by Video 20-29. Any ideas how to fix that? 

PROBLEM:  We cannot access the properties for a frame in the Pan and Zoom window in order to change the Pan Duration or Hold Time for frames in a video clip.  How do we access these properties for a frame? BACKGROUND:  We are working with a video clip, not a photograph, and are able to create the frames we need, at the locations we need, using the Pan and Zoom tool.  The manual infers that we can change the Pan Duration or Hold Time for any frame by clicking on the respective elements in the frame.  Unfortunately, we cannot seem to bring up the frame properties dialog by either left or right clicking with the mouse.  Nor can we find any other way to access these settings for the frame by clicking on the Timeline markers.  Another anomaly is that the manual indicates we can re-arrange frame markers on the Pan and Zoom timeline by dragging the marker.  When we clic

I called the support # and they say that they can't help me with Adobe Premiere Elements 8 Error 150:30.I checked and I don't have enough RAM to purchase the 2021 version of the software. I am using Windows 10 on a desktop computer.What can you do to help rectify this error?

Hi,I'd like to cut a Video wich is 480x848 - so it's upright, but I don't see any option to do that. Always when I import the Video, it's converted to 640x480 with black borders. I can export in 480x848 - but it keeps the black borders. I need a way to create a new preset, or change one of the existing. pls help thx

Hello, I have a problem of 2021.2 update, an error 131 on windows 10.With Première Element and Photoshop Element. How can i resolve this error ? I tried to disable several CCLibraries, CCXproblem ... ect, type processes but it still doesn't work.  Thank's in advance.

Can you create multiple picture-in-picture videos within Elements?  Is there any limit?  

I am using Premiere Elements version 19.0 (20210127.daily.2235820) on a PC running Windows 10 Pro 20H2. I spent a considerable amount of time editing a video, masking out various faces using a combination of track matte and the mosaic effect on a video layer containing a shape object. I had no problem during the initial edit, but when I go back in to make changes,several days later, although the effects are present on playback, the mosaic effect no longer shows up in the "Edit FX" panel, all I see is Motion and Opacity. In addition, when I go to create a new text layer with a shape, apply the mosaic effect and track matte, the effect does not actually get applied to the output video, at least in preview. Any suggestions as to what I can do to fix this issue?

Brace yourselves. This is a long one. I suppose I should begin my laying some cards on the table.  I wrote my first mouse-based graphical editing program in 1978 on an obscure machine known as the Three Rivers Perq.  In 1978 this machine was like something that had fallen through a wormhole from another galaxy.  It was also the Cambrian Era of graphics software – the basic grammar of the UI was up for grabs and all sorts of weird things evolved.  As a result people started to look seriously at human-machine interfaces and came up with rules about how they should behave.  To prevent this become my personal rant I looked up some of these rules and found this great article written by a guy called Nick Babich from a company called Adobe.  He opens by saying “The user interface (UI) is a critical part of any software product. When it’s done well, users don’t even notice it. When it’s done poorly, users can’t get past it to efficiently use a product”.He goes on

I need to reinstall premier elements once in a while because it is not opening?Does anyone have a solution?

Hi, I am new to premiere elements and looking at tutorials there seems to be 80 transitions on there premiere elements software ? and I've only 50 odd I'm missing some of them and i wondered how i can get them as there is no update or download file. Has anyone else had this issue and have found a solution to it. I'm missing the stretch section and the special effects parts and few from every section by looks at others. Please help me out as coming from Filmora X i am finding the fix, edit, and add limited. 

UWAGA  na alegro grasują oszusci tórzy sprzedają wersję próbną programów adobe za 20zł twierdząc że jest to pełna werją, jak się szybko okazuje nie jest,  do tego przy aktualizacji np. adobe premiere żąda klucza ktureego oszust żecz jasna nie podaje, mowi za do ze klucz jest już w progranie i nie żąda go przy instalacją co jest kłamstwem. oto przykład jednej z takich aukcji pod linkiem z allegro https://allegrolokalnie.pl/oferta/adobe-premier-pro-cc-2019-32-64bit-nowy-oc4 

I'm on Windows 10, and I can't figure out how to grant Premiere Elements access to my YouTube account.

I had to move  my windows 10 operating system to a new harddrive the other day. The harddrive was working fine but a lot of my applications had to be logged into. I noticed this morning my CPU fan racing when I was not using my machine. I opened it up and the machine suddenly stopped racing. I then openned task manager and decided not to touch the machine to see which program was causing the issue. I waited a few minutes and discovered this exe was causing it: ElementsAutoAnalyzer16.exe, this is in the adobe premere elements 2018 application. I realized I had not logged into adobe creative cloud and did so. Once I did the machine stopped this behavior. I can only surmise that this thing was trying to contact adobe but couldn't because it wasn't logged in. In reviewing google I've seen issues with programs simular to this since 2009. Really you need to fix this so that it will not keep trying if it isn't logged in. What if my internet connection goes down or Adobe's

Seulement 2 cartes AMD sont reconnues ! AMD Radeon Pro WX 2100 s'y trouve, mais pas AMD Radeon Pro WX 5100 que j'utilise. Puis-je espérer la voir bientôt ajoutée ?Je trouve que vous faites la part belle à NVIDIA que je n'utilise plus depuis longtemps, suite à des affichages aberrants dans Photoshop.Merci.Jean-Pierre SAUSSEZ

Adding text to gif and saving it to desired size 1400 x 300 there is a black rectangle box in the back when exported.  How do I export and get rid of this box?  I started with correct size gif 1400 x 300.

I would appreciate some help. I upgraded from premiere elements and photoshop elements 15 to 2020. Following install Premiere Elements works fine until I try to export and share. The application crashes every time and I get the following error message. Adobe Premiere Elements is unable to save data to “users/georgelee/Library/Application Support/Adobe/Premiere Elements/18.0/SC/Workflows/“ and must be shut down. Please ensure that you have adequete folder permissions and restart the application. I am running OS Mojave 10.14.6 (18G103).  I would be very grateful for a solution. Kind regards 

Just installed PRE21 as update to PRE14, whcih was running beautifully. Now I have green lines across monitor window, whcih I have no idea hoew to get rid of, despite reading all your echanges which unfortunatly are full of technical terms and action as GPU, forcing new driverds, CPU etc. I am not a technical person. Running Lenovo Yoga X1 latest laptop with Intel Core i& vPro 8th Gen (that is as far as I can use the jargon, because it's on a sticker). Is there a a non-hi-tech solution in simpple English to the problem please? Can somebody send me an email with clear advise? Many thanks, Val    

Greetings,I'M trying to edit mp4 video from my Samsung S8+ in PE14 but PE won't let me import it.  I can't find the instructions I was given here a few years ago when I first bought the phone.  I had the latest version of Handbrake v 1.3.3 and whatever settings I was using did not work.   Found instructions elsewhere that said to download the older version of  Handbrake v0.9.3 and convert the video to avi; did that and PE14 accepted the avi, but it did not have any sound.   My laptop OS is Windows 10.  The PE14 project settings are DSLR1080p30@29.97.What settings do I use in Handbrake, and which version of  Handbrake do I use to get my mp4 video into PE14 -- with video and sound -- so I can edit it?  I  pasted below a copy of the video and audio properties for the video.Thanks,Antoinette