Questions

the program became unresponsive and has deleted my working files. Any ideas on recovery?

I just took 2 weeks worth of vacation video not realzing my camera was set to +2 overexposre. :o(How can I fix this in Premier Elements? I see that I can correct the exposure but then I assume I would need to also correct the color, contrast, etc. How can I best fix all of this footage? I don't suppose there is is an "easy" fix in Premeir Elements? 

I just did the Windows 10 Pro update from 7 Pro. I still burn DVD's in Elements 12 for clients, no burner detected is showing up now post 10 update. Is Elements 12 compatable with Windows 10? If not, is the latest elements available to burn DVD's and will be compatiable with Windows 10 Pro?

I have had to upgrade from Win 7 to Win 10 after the motherboard crashed, I have my product key etc but cnt find the site to download a copy, could anybody help please.

Hi When starting adobe PE9 i have a message saying that the Nvidia  video card driver is not up todate.i have checked on the nvidia site and there is no more recent driver. Version is the 342.01 and is the latest.Adobe doesn't play anymore the video , doesn't show anymaore the pictures in the preview window. It was working well and suddendly ( i do not why and  for which reason  )  Any idea of what i can do ?Thanks for your help

I have recently upgraded to Premier Elements 2020 from Premier Elements 2015. When I click on a video in Project Assets I get a thumbnail picture,  BUT I cannot "preview" the video.   I have to add the video to my work timeline to view. In Premier Elements 2015 I could preview videos in the Project Assets. Is this option no longer available  or  how do I fix? Thanks

Hi,ich versuche in Premiere Elements 2019 eine Diashow in 4K zu erstellen mit dem Ergebnis, dass diese unscharf ist. Wenn ich mit den gleichen Bildern eine Diashow in Premiere Elements 15 in 4K erstelle, sind alle Bilder scharf.Der einzige Unterschied liegt in der Bitrate der Programme. In Elements 2019 wird die Diashow mit 100 MBps erstellt, in Elements 15 mit 200 MBps.Ich finde nirgendwo die Möglichkeit in Elements 2019 die Bitrate anzupassen und würde mich über Tips dazu freuen. Besten Dank

I have premiere elements 14 on my HP win10 computer. If I upgrade to 2020 will I still be able to access and edit my projects created in 14?Tom

Is there a way to move the watermark bar so it is not running across my face?  Can we slide it more to bottom or top of video?

Hi everyone, my first post here.   I am running PREL 2019 on Windows 10, hardware is a Dell XPS 15. The laptop is NEVER under resource starvation since I keep monitoring CPU, RAM and everything else.   I'm in the middle of a long project that I started when I was keeping all of the base footage and the PREL directory on an external HDD. After reorganizing all my data structure, I moved everything on the internal SSD and of course initially I was prompted by many "where is this clip.mp4" bla bla. So far so good.   After everything was sorted and I resumed editing, I started noticing a few weird things on a recurring basis: - A LOT of clips "lost" the applied effects tab content, even the default Motion & Opacity. Only dragging them back from the Assets was able to fix it, but of course I lose my trims. Not ideal.   - more random PREL crashes than before. not sure if it's related but over 6 months, I had the software crashing maybe 3 times and lately it's been at

When I am working on a project and click on image size (for example) the menu that pops up is so small I have a hard time reading it.  is there a way to change the size of these pop up menu's.

On 09.12.2019 i postet my problem - "Premiere Elements 2020 - Weiche Blende" which is still unsolved.I get an personal massage in the forum that i should contact "Adobecare@oxxlook.com".In the last mail from the 06.01.20 they asked my about my serial number - after that the mail didnt reply...

I bought and have downloaded Photoshop Elements 2020 and Premiere Elements 2020.But I cannot install the program for I do get an incomplete installationscreen!What have I to do?

Can I play a video with adobe premiere elements at green background? for example i would like to start a youtube channel for games. I want to see myself in a corner and the game in the background. Is that possible with adobe premiere elements 2020?Thank you in advance for your help.   [text formatted by mod]

Why does the movie I’m editing and playing stop playing when i go to type some personal notes in TextEdit on Mac? I’d rather have it keep playing while I make notes about it. If you know a way to watch the movie I'm editing while making notes about it in a different screen on my apple computer desktop, please share?Thanks,Lee

I have many versions Adobe Photoshop & Premiere Elements. Recently I bought the latest 2020 but not an upgrade. I bought full version as Amazon was doing a deal at Christmas. After installing Photoshop and typing code it seems to work well.With Elements I was not asked for code and I can launch programme although it crashes/freezes a lot. I have also noticed under help the updates is greyed out. Why?I have re installed Elements and it is still the same. Any ideas anyone.Ta

I just installed PE 2020 and I'm unable to see any photos that are in PSE 2020 organizer that are marked as hidden, I'm using win10.

I have Premiere Pro Elements 18 on a Windows 10 Machine.  Out of nowhere, videos will not play in the editor.  Even previous projects I have created.  I have no idea why it stopped working at all.  I am relatively new to Premiere Pro, so any help will be greatly appreciated!

I edited an entire project under the wrong project settings in Premiere Elements 2019. The project settings were for 1080 and the footage was 4K. Does anyone have any suggestions on how to move the project to the correct project settings without having to redo the entire project?

My Premier Elements 15 crashed everytime I tried to launch it at the: Loading ImporterQuickTime.prm. I used Windows 10 and Windows Defender for virus control, So I went to START>Settings/Update and Security/Windows Security/Virus and Threat Protection/Virus and threat protection settings/  Then turned off "Real-Time protection". Premier Elements then launched perfectly everytime. Obviously, I did not want to leave "Real-Time protection" off so I turned it back on and scrolled down "Controlled folder access>Managed controlled folder access>Block History  Then I looked at the log of blocked folder acesses found a list of App or Process blocked: PremierElementsEditor.exe (an entry for each time I tried to launch Premiere). I then gave it permission to PremierElementsEditor.exe to access the folder. Now it launches everytime.

Will Premiere Elements 12 work in Windows 10 ?

Beim Film schneiden fängt das Bild nach 10 Minuten  Schnitt an zu ruckeln. Der Ton läuft weiter aber das Bild bleibt fast stehen trotz rendern. Habe von Elements 2014 auf 2020 gewechselt ist aber genau gleich. 

What´s the differences of Premiere Elements Student and Teacher Edition and normal Premiere Elements? Only the person who will use or will be a handicaped/limited version?Didn´t find anything on Adobe´s website that could explain it to me.I´m a student but need to know this before buying a Student version or a full version.

Hello,I bought GoPro Hero Black 7. It records 1080 240 FPV in HEVC. My present sofware doesn't support it. So I bought  Premiere Elements 201, beciuse here: Version Comparison | Adobe Premiere Elements 2019 vs 2018, 15, 14 we can find information in third line: Support for VFR, HEIF (macOS), and HEVC (macOS 10.13 and above) NEW. So can you give me solution? Beacuse I can't import this file to program.Best regards.

Hi.I recently bought Your package Adobe Photoshop Elements + Premiere Elements 2019 in order to have the possibility of editing videos from my Dji Mavic 2 Pro drone. There is a possibility of having a record in H.264 and H.265. The H.265 is needed to have the option to record video in 10bit H-log. Now I transferred the files to my computer with Windows...and disappointed...No support for H.265 in Windows version. WHY?! I paid for the package and I demand the possibility of editing videos in H.265 on my Adobe Elements 2019!