Open captions not visible after rendering (Premiere Pro 14.9 and earlier)

Same here!

Solution was set IN - OUT for sequence. That helped for me.

2017.1.2 Release

And if that said. I found another glitch in Captions (hope Adobe will check this out)

I have my Timeline set for 10:00:00:00 (as timecode start) Captions won't see that, because captions by default start from 00:00:00:00

I think captions need to be not as video layer in timeline, but "special" captions layer or graphic layer in timeline. I think Adobe engineers will need to rethink it. So that captions will be hard linked to timecode starts. By the way this solution "I think is great" special layer for special needs. Because video is for video and adopting it for something else is not a great idea. I mean - adopting are not always the right way to do things.(Thanks Good audio layers are for audio only)

I found that it was if I tried to export with youtube 720p settings when my project (and captions) were set to 1080p, I don't yet know if it's a fix but I match source export and then will ingest and export for 720p.

This is RIDICULOUS. At the moment I just CAN'T FINISH MY JOB because captions on the timeline are doing all kind of crazy stuff, not updating, disappearing etc. Restarting doesn't work anymore. Is Adobe going to pay me for the job I'm losing?

How can Adobe sell something that is so ridiculously bad? This is, plain and simple, a fraud.

Bug still not fixed.

Workaround (as suggested above):

1. Nesting the captions.
2. Exporting directly from Premiere.
3. Leaving the Export Settings as they are (don't change the codec).

And yes, that's pretty unacceptable. Adobe, please fix this.

Hi everyone,

I've just had this situation and talked to an Adobe online chat guy who was very helpful and managed to fix it!

So basically, when I've updated the creative suite in the past, the library/preference files are left behind from all the old versions. You can see this if you go into /Library/Application Support/Adobe/PremierePro

Ideally you'll have just one folder here, called the same as your version number (I'm running version 11 so my folder is called 11.0), but you may also have other folders with smaller numbers (previous versions). Mine had 11.0, 10.0, 9.0, 8.0, and 7.0 in it!

Delete all but the highest numbered folder. Basically what's happening is the Premiere is getting confused and trying to read the old preferences and new ones at the same time.

The other fix the guy showed me was about plugIns. Obviously, plugin developers can only update their plugin once the latest version is released, so if you're running 11.1.2 but the plugin was only updated for 11.1.1 then it'll be potentially incompatible. It might still work absolutely fine, mine has never had an issue before, but it can also throw up issues in unexpected places - hence my captioning problem.

The solution to this was to remove the plugins from the plugins folder and keep them on my desktop. That way they're still there when I need them, and I can just put them back if I do need them, but most of the time when I don't need them they're not causing issues. Apparently this happens with a lot of different plugins, particularly ones like Magic Bullet Looks.

Hope this helps!

SUMMARY. Until we have a solution, do your captions as your very last step before export, and:

(1) be careful not to design captions that encroach on title safe, or risk craziness

(2) when captions disappear, restart Premiere; you'll lose your render, but ...

(3) export anyway, and be sure to click "burn captions into video" in the "captions" subheader (to the right of effects, video, audio, multiplexer)

This works for me.

Steve

Mac (10.11.6), Premiere (11.0.2)

for the record... I'm having same issue... restarting works sometimes but it's got "bug" written all over it. Fix it please adobe. thank you.

I thought I would give an update on this.  I spoke to Adobe support a few weeks back and they mentioned that If the text is overset on the Title safe guides Premiere will override your formatting choices and cause an absolute mess if you're working on a big project. They said there are looking to fix this in future releases.  I gave the captions plenty of room to the sides and didn't experience further issues when opening a project.

Hope this helps!

Kyle

I am having similar ongoing problems with this tool. This is just unacceptable in what is supposed to be a professional platform. Problems include:

1. Captions moving around: I've placed them where I want them using the grid selector when I enter the captions. After saving and reopening, the grid position selected spontaneously changes on several clips.

2. Combo captions being inserted between my captions into 1 or 2 frame spaces. For eg, if I have a caption AAA, followed by caption BBB, with a 2 frame gap between them, the caption tool will write caption AAABBB and insert it in the space.

3. Open captions not rendering when sequence is exported.

4. Open captions disappearing in PP and only reappearing after restarting the software.

5. Onscreen caption reading 'type caption here' even when I can see my caption in the caption editor and timeline.

Also ... why can't we change font and font size globally for all captions?

We have the same problem as Anthony03238. This requires an URGENT fix. We always use the latest version of MAC Premiere Pro on MAC OS 10.10.5. We have been struggling with this issue for sometime now.