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Participant
December 19, 2023
質問

When I double click on my preview screen it goes black and I can't resize any videos on premiere pro

  • December 19, 2023
  • 返信数 1.
  • 521 ビュー

Hi everyone,


I'm having a problem resizing videos. The screen goes black without showing the resize handles when I try to adjust a video. The video itself plays fine in the preview, but this black screen issue only happens when I'm resizing. I can drag the video, but I can't see where to due to the black screen. It's only after I play the preview again that I realize the video has moved.


I've tried resetting the workspace, making sure 'Show Transform Controls' is selected, and restarting my PC. Any help would be appreciated.

Thanks!

このトピックへの返信は締め切られました。

返信数 1

Peru Bob
Community Expert
Community Expert
December 19, 2023

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

If that doesn't work, try creating a new project and import the old one into it.