Questions

Hi! When I export my video for render. It turns over exposed.

When I want to create a new project, it works fine if I want to bring a picture or video from the mobile phone, the camara, the Creative cloud, and from Google Drive.But somehow, it cannot bring a video from Google Photos! I click on the icon of Google Photos and then it message of "Espere..." ["wait..."] appears and never ends...I tried uninstalling the app and installing it again. But it does not work.Any advice? Please help!Alvaro Feuerman

Using Premiere Rush on a desktop and everytime I add a graphic or title slide it freezes and have to restart. 

I went into my Adobe rush to finish editing my film and all the squares were gray. My footage has been lost/removed. How could this be?? 

Hi!I was so happy to be able to work on my iPad and edit simple footage for posting, but the app just keeps crashing. I can't edit for more than a couple of seconds, I let all the files to render, I can't even export...I checked and have enough storage space, have no corrupted files and am just... kind of bummed.I've read that due to updates this has been happening to other people, but it would be great to have it fixed.can anyone help please?thank you

Hii,When i tried to capture video of size 1080 240fps on IOS & Android at time of capturing video the light or background starts blinking & when i created project using this media the project also shows blinking videos.please solve this issue.Thank you

have an IPad with the OS update 15 and when I try to create a new video I am able to select a video. But once it loads into the project, the screen and the timeline show no video image.

I created projects on my iPad and when I switched to my iPhone the audio wouldn't play and when I try and export it it says there are files that are missing or corrupted. I tried deleting and redownloading rush on my phone and syncing again, but still no go. 

Has anyone seen this? I keep getting  this everytime I export now. I have restarted, dumped cache etc. But still it remains    

How do we help contribute data and or any details needed to get things like more frame rates and aux support for our second and third lenses? I'm willing to do as much testing and data sending as needed to help. We need a great app for Android phones too!

I've just tried a test edit and can see the audio in the cars on the side (levels moving) but no sound when I play the clip. I can hear the clip when I play it in the media library (where I selected it from the rush collection installed).  I can see where this has been a problem for desktop and there are edit-preferences- audio input advice but that's not applicable to iPhone.  

I edited a few projects at home using the Rush desktop app (Mac), which synced to my online account. When I open Rush at work, some projects in my panel do not show the option to "duplicate" when I click on the ellipses (...). See attached image. I do not want to go into the original edit, since these NEED to be duplicated and saved in a different size/orientation.  

Hello,Where does Premiere Rush store project files on Mac?Thanks

I need to share (locally) multiple projects from my homescreen rather than one at a time.  How do you do that in Rush?

Is there a way in Première Rush to gradually lower the volume of an imported audio track (music) to adjust it to the content?

In Rush how do I keep the original date and time with the file? Preferably all file properties.

When rendering video in 4k format, the application on the iPhone closes. When rendering in hd, everything is fine. There is a subscription, there is a lot of space on the phone. What is the reason? Video size 3.4 Gb

Como resolver ? Não consigo á dois dias acessar o Premiere Rush h.

So recently i have filled up my adobe cloud storage with rush projects. I wanted to clear up space so i can continuing using adobe cloud. I'm having a few problems. 1. I had to delete each file individually. There was no way of selecting a group of projects which made it an extremely tedious task. 2. Since I had to delete each project individually (I have hundreds of projects), I accidentally deleted an important project. I thought I could go to either the device i created it on to retrieve it or the deleted files section ( https://assets.adobe.com/deleted ) It is not in either section. 3. I am able to find some proxy files that i used in the project but can't verify which one is which. 4. On top of everything, Ive deleted everything and apparently am still taking up 75gbs of my 100gbs storage. I don't use lightroom and have checked the Lightroom section as well. Where are the other files? What are they? Where can i find a file management section wher

Hello, I'm just wondering why when I select my video it also selects the voiceover. There is a picture below.   

The project I'm working on has suddenly greyed out (black monitor) all the clips I'm editing. It is only the case on this project. I can hear their audio, but just can't see anything. The project files are created on this device (Macbook Pro.) They sit in Dropbox and are fully synced. Any ideas?

Hi there, I'm finding Première Rush borderline unuseable - it crashes every 5 minutes while editing a project, and sometimes my PC requires a reboot just to reopen the app. It's on a Dell Inspiron 7400, device specs are:Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 1.69 GHzInstalled RAM 16.0 GB (15.7 GB usable)System type 64-bit operating system, x64-based processor Windows 11, though it was the same on 10Frustration is reaching boiling point...Can anyone help?Thanks! Chard

I'm using the most recent version of Adobe Rush (version 2.3) on Windows10. I've been experiencing itermitted crashing while previewing certain titles, namely animated one, within my project. It'll usually play, freeze then the preview section will become unresponsive.  I have the following hardware specs : OS : Windows10 Home 64-Bit, 10.0.19044 Build 19044CPU : AMD Ryzen 4000 series 7RAM : 8GBGraphics : 512MB ATI AMD Radeon Graphics (HP) 

Hallo, ich habe folgendes Problem. Ich möchte gerne die Videos, die ich mit meiner Drohne gefilmt habe ( 5k 25 fps/30fps) HEVC schneiden. Leider zeigt mir Adobe immer beim importieren an, dass die Medien nicht unterstützt werden. Egal, ob ich in mp4 oder MOV in einem D-Log Profil aufnehme (10bit). Mit LumaFusion funktioniert es reibungslos, allerdings gefällt mir die Oberfläsche von Rush deutlich besser. Kommt Rush nicht mit 5k klar ? Habe auf der Homepage nichts gefunden, die Dateiendungen werden aber alle laut HP unterstützt.  Ich schneide auf einem IpadPro 2021.Danke

Adobe rush is driving me crazy. When editing a video it comes up with something like..'Adobe hasnt saved your work in awhile, please close to save' then you go to close and it freezes up and dosent respond. Ive waited hours for it to respond and nothing... and if I just close it I loose all my recent edits... very frustrating! What can I do? Am I doing something wrong? My internet connection is fine for EVERYTHING else....