Questions

So a bit confused. I see on this Adobe site, there should be the ability in Rush to seperate the audio from the video file. https://www.adobe.com/creativecloud/video/discover/remove-audio-from-video.html I am trying to record a game with my in game talking and seperate them to edit each with different volumn levels etc. But I cannot see the option to do so. The link to the Adobe site above shows, right click and it will give the option to seperate audio. There is no such option for me, just expand, duplicate and delete. What am I doing wrong??  Thanks!

Hi Premiere Rush community,I have a problem that my projects in Premiere are lost from last year and I cannot find them in any asset folder or in the cloud online. Could you please let me know if there is any other possibility to restore the files?Thank you and have a great dayNina

I am trying to export a project that's 132 mb and it's not rendering at all when i export it. I have tried logging out and logging in , cleaning the cache and storage but no luck. Not sure what the issue is , but the export is unusable at the moment.Its stuck at 0% since forever. Please help RegardsAshwani   

Hi so I'm really upset as I've been trying to save a video to my iPhone that I've made for days now it keeps coming up with not enough storage which the video is estimated at 6.8GB which I have 14GB of storage available on my iPhone and it's still not working I keep deleting more and more things to get more storage and it's so annoying that it still won't work, please help

I am trying to export a quick video that someone recorded on their phone. We added audio and a text layover, but when we go to export, the visual from the video is gone. The audio and text layover are still there, but no video. Just a black screen. Has anyone else had this problem? Any suggestions?

Since I am having issues with my Android version of Rush as noted in other posts, I opened Rush on my laptop and went to import the photos using the folder directory on the left but it won't see my phone that is plugged in via USB cable and, yes, the phone screen is open and unlocked.Any resolutions to having it seen in the directory?OBVIOUSLY I'll need to momentarily do a workaround but the directory should be able to access phone/camera files.

When I go to my cloud storage for my Rush project all I can find is copy of the assets, not a file with the work I've done to arrange them. How do I open an in-progress Rush project from the cloud? Thank you!

Hello all, I am praying this project with so many hours in it can be rescued.  I admit it is somewhat of a complex video, I was very impressed that Rush was handling it perfectly (it's been several months...). I had finished all sequencing (ugh) and last night added in some audio ducking and title screens and now when I open the project, it loads a few seconds then crashes.  I have downloaded the PC Rush to try it on my other device but I don't see the file synced. I also don't see any progress bars to tell if there's anything currently syncing? I also tried duplicating the project but the duplicate file crashes even faster. Is there any hope for this project? Get me started troubleshooting, I'm willing to try anything.   

What does the copywrite agreement say in regards to using the music in Adobe Rush in a commercial environment? Best regards, Johan

No one? Thanks.

Hello Option "Add graphic elements" does not work correctly. Not all elements can be applied. Some elements are like in process of uploading but don't appear. Screenshots attached.Samsung S21 Ultra, Adobe Rush. thank you, Maria   

Does anyone know why Adobe Rush isn't compatible with the Samsung Galaxy Ultra S21. I bought this phone so I can film en edit short movies. Can't even find out if or when the app is being updated got this. So frustrating!!! 

Looks like the Samsung S7 FE should support Rush since it has Android version 11. Think I will get it since I need something that is compatible with Premiere elements that I have on my PC and love working with. I notice however that no Samsung Tab is on the recommended list  from Adobe of suitable android devices that will download Rush, so I'm a bit hesitant about getting the S7 without confirmation I use a  S3 all the time so would want to stick with S if poss.Nick D 

 I'm very new to Premier Rush and I'm figuring it all out along the way. Probably a very silly question but how do you go about saving a colour to the row where I've popped a blue arrow. I'd like to be able to quickly use the shades I use frequently. I'm using it on my iPhone and can't figure out how to save them.  Many thanks 🙂 

I just began testing Adobe Rush as an option to manage media and create rough video cuts while traveling.  Footage comes from a Sony FS-5 and an A7R-II in XAVC and XAVC-S wrappers.  (The FS-5 footage comes in an MXF container). I installed 1.5.12 on my iPad Pro and pulled the memory cards from the FS-5 and A7R-II to test imports.  I move the files to a folder on the iPad, Lauch Adobe Rush, and go to the Add Media / Import from Files. I am able to import the A7R-II footage, but all of the files from the FS-5 (my main camera) just show the message "Hiding  X  incompatible files".  (see attached) According to Adobe's "Supported Video Formats for Import", Sony wrappers, in XAVC, LongGOP, and XAVC-S should all be natively supported: Sony camerasYou can import and edit media from the following cameras directly, without rewrapping or transcoding:Sony XDCAMSony XDCAM 50Sony XAVCSony XAVC LongGOP (Group of Pictures)Sony XAVC-SSony SStP Is t

Hi everyone,I have two accounts for Rush and I need to delete the oldest one.Before doing that, I would like to transfer all my draw projects in an editable format so that I could update them if necessary in my new account.What's the better way to do that ?I work on desktop-windows 11.Thanks in advance.Regards

I won't be purchasing the premier rush mainly because I seem to have too many technical issues with the app. On my phone it was constantly pixelated and I only did like 3 transitions and it was a 30 second video with music added. On my computer it was slightly different. It kept glitching and shaking then crashing on the screen , going different colours then I even saved it. That the. Came out as a black out video with no noise at all. I tried to do this 30 second video numberous time removing the app then re uploading and nothing helped.I heard others had a similar problems and that just scared me in to even purchasing. such a shame because it looked good.

I imported media from an SD card and checked Synced with Cloud. All work done on iMac Desktop. Did simple edits on each of 9 projects (low quality 8mm film transfers) and exported each to YouTube. When I went back to them following day media files missing and as I selected a different project keyframe changed and data duplicated from another project. Spent long time online chat/screen share with Adobe who saw the problem and took screen gabs etc. Promised call back next working day after rteferring to Rush Dev Team, then delayed 24 hours and now nothing from them for a nearly a week. No reply to my polite chase. I have had to stop my archive digitisng project and worried I may have lost 10 days of work. Any ides how I can push Adobe for resolution?

I can't work more than 3 minutes without the app crashing on my desktop. I'm trying to export the project or sync it so I can export it from another device but the process takes longer than 3 mins so the app crashes. How can I fix this ? Is there anyway I can manually copy the project to another device to try it from there? I'm completely stuck right now and out of ideas.   

Can I add new effects that are not available in the preloaded transitions collections? I'm specifically looking for a transition that looks like a book page turning (corner curling up along with the rest of the page, and the whole thing flips to the next slide). 

So i was just finishing up my doc film for film class when i go to upload it it crashes and it will not let me load any of my footage back. how can i get my footage back? 

Does anyone else find the synching between mobile and laptop/desktop absolutely terrible? One of the major reasons this app should be great is the ease at which you should be able to switch from mobile to desktop... But I find it really unreliable. I just created a project on my phone, no sign of it on laptop - no obvious place on phone to check if it's synched.  I logged out and in again on both deveice. Now my laptop displays the projects... but the video files are missing. Meanwhile on my phone all my projects disappeared.  So frustrating that an app supposed to speed up my workflow is now taking up all this time troubleshooting and getting on to support (who haven't resolved it yet). Right now, I just want to know whether this is just a problem at my end, or if others are tearing their hair out too?

I won't be purchasing the premier rush mainly because I seem to have had way too many technical issues with the app. On my phone it was constantly pixelated and I only did like 3 transitions and it was a 30 second video with music added. On my computer it was slightly different. It kept glitching and shaking then crashing on the screen , going different colours then I even saved it. That then came out as a black out video with no noise at all. I tried to do this 30 second video numerous times removing the app then re uploading and nothing helped.I heard others had  similar problems and that just scared me in to even purchasing. And paying the monthly fee. such a shame because it looked good.

I can't install adobe rush new version for android. My phone is not compatible. how can i download the old version?

Hi! I'm working on the latest version of premiere rush on my ipad, and an issue i'm having is when I import videos onto my timeline from my camera roll,  about half the clip gets cut off and i'm unable to make it any longer. it doesn't make any sense because the clip is  longer in my photos app. sometimes when they're entered on my timeline the beginning of the clip has extra footage in it that I had already edited out in the photos app, and the ending is still cut off as well.