Questions

I CAN'T EVEN RENDER MY VIDEOS AND I NEED MY VIDEO BY TOMORROW OR I'LL FAIL!😠  YOU'VE LOST A CUSTOMER!

I was able to do it until a few days ago and unsure if it updates or driver or any other issue.I am using Asus laptop. Attaching the error below. I am using 1.5.58, the latest version.  

Hey guys can anyone help me? i have been trying to edit one video for a while noe and it have made my computer crash about three times. the issue is that now i am trying to open that project again but it wont let me. It keeps crashing (the project) though i can still open my other projects.  if i uninstall and reinstall will i still have my old projects?  reguards Rourke 

Can Anyone help When I import my vid to the program where it is supposed to show the video it is just a black screen and I am unable to edit so my 1 monthly subscription is being used up white I cannot edit anything. Please Somebody help my subscription is running out.

Hi, is anyone having trouble pulling through video clips from Dropbox into their Rush account? Only a few folders are showing. 

Hope you can help. I have 4 files that I drag an droped into my project. And when I delete the four files on my desktop the disapear i my Asset palette. How can I make them stay in the palette even though I delete the files?

I have been working on a project primarily on my ipad. Today I tried opening up my prjoect on my MacBook and I'm getting red excalmation point screen on some,  not all, of my clips. These are not new clips I added recently, they have been in the project for over a week now.Below are screenshots of Macbook and ipad. Does anyone know how to solve for this?MacbookiPad

Hi, premiere rush does not install in my galaxy s21 ultra. It is  the newest and powerful Android smartphone released about 3 months . it is  unacceptable   your company  does not give any support and should  i paid your company very months. again ?

Hi, my premiere Rush 1.5.58 is stuck on loading. I've tried uninstalling and installing. Running as an administrator etc. Nothing is changing. Upon starting it's just the blue wheel loading for the last three days, try to change the laptop, and the account also not working. Help

hello, for some reason i cant download any titles and i dont have any saved that comes with the software.Please can someone help, Thank you

I have tried to export the same and diffrent files on rush and premiere I keep getting a .xmp file and a courroupted video file that has 0 KB. I have not had this issue before and was working on videos just last week prefectly fine. I have downgraded versions and still run into this issue.

만들어놓은 프로젝트가 있는데 수정하려고 들어가면 공백화면이 뜹니다....어떻게 해야 할까요??

Hello, i use the Rush app on my Android phone. I did two videos with no problem, but on the third one everything was going well until i added a graphic. After that, when i press play, nothing happens. I can't play and see the change that i make in effect... I signed out and in and even created another project to see, but it is still the same. When i press play, the video doesn't play.

Using Rush 1.5.54 from Creative CloudWindows 10 I have 3 projects in Rush at the minute.The application opens without issue.2 of the projects open without issue. 1 of the projects will not open.I click the project and nothing happens. The only thing that 'happens' is that the application window will flicker like it's about to load the project, but just re-loads the home, 'your projects', screen.Was able to open the project last week. Have tried restarting.Have tried logging out then back in. Have tried uninstalling and re-installing. Have tried turning sync on/off  

I'm workink on a video with small movies send my messanger. The movies is fine, but when it plays in RUSH I gets all green. This Project is for a babyshower tomorrow in 10 hours time.....Any one, any suggestions what to do?Tryed a Ibook but the movie is still green. BR Anette, Denmark

Trying to use Rush on S20 for small projects shot from my phone. Some videos import, but others of the same format give me a "can not import media(s)" message. Any ideas? I'm stumped. 

Hello!I made some videos on the smartphone. I can edit and export almost all of them at any time. However, one video (which I worked the most with) I can't edit. It shows me the message "Open production failed". Is there a chance to get it back? How to do it?

First it tells me that it hasn't backed up the files for a while, and recommends that I close the project.  I do that.  As I have been recommended to do before several times. Only, now, it won't re-open the project.  It is there.  The thumbnail is present on the home page, but when I select it, it just blinks out for a bit, and returns. I have logged out of CreativeCloud and back in. I have cleared all the caches I can find.  The source files are still present, This is really frustrating, since this project needs to be done by the end of the week.  I have seen other postings like this with no resolution mentioned.  I don't know if other people are just throwing their hands up and recreating the project or if there is actually a solution.  Right now, I am just about to punch a hole in the wall. This represents hours of work, not just in Rush, but recording and editing a voiceover track with a DAW, and editing images in Photoshop.  Thank

I need to record several upcoming meetings.I will be recording from the screen from my MAC Desktop.I subscribe to the Adobe Creative Cloud set of Applications - But I do not know which is best for recording meetings off my desktop - Meeting will be video & audio on Zoom / Skype / etc.Can someone suggest what is best within the Adobe CC sweet?Thank you in advance.Bruce

Hi,I'm working on many projects and I can't switch between them without problems. I can see some of them after opening program, but not all of them are there. I don't know on what it depends, but they are showing like randomly, never all at once. I also can't find projects anywhere on my local disk and cloud storage, but for sure they are somewhere, because I can go back to them (if they appear on "Your projects" main Adobe Premiere Rush CC panel) and see my previous changes on them. Could you help me sort it out?

Hello, This is the second time in the same project this week that my audio files stopped working.I created a video and added music to the project. I came back to work on the project and the audio files do not play. Has anyone had this issue? The Audio files used are from the Adobe Rush Audio library. 

Hi All, asking a question for a friend who is working on videos for her company using Premiere Rush. After about 5 minutes of Editing, her display will go black for a second, before returning, and the preview window stays white. You are unable to do anything else in Premiere Rush, apart from Restarting the computer. I have attached a Crash Report Dump, if anyone has ANY idea as to what this could be it would be a huge help.  Crash Report: https://drive.google.com/file/d/11gyBk1HUywuh95Rde2SSZH3XwqRa92fS/view?usp=sharing Cheers!

What's the problem with Premiere Rush? I can't edit anything anymore and it seems like a technical problem. Is that only me or is it a general problem?!?!

I am trying to render my first video with PR on a PC and the film transitions, cuts and speed are fine pre-rendering. After the film fully renders the playback is plays the first clip uncut and then rest of the clips play in slow motion. I have not changed the speed on any of my clips. I have tried restarting my program, the computer. I have reset the clip and I am still getting the issue.I feel like I've tried evey solution that I can and I'm hoping someone can help me. 

I cannot find the old audio tracks, sounds/songs since updating RUSH to the latest version 1.5.54 Did they get "thrown in" with the new audio tracks/sounds? I really liked the older sounds/songs for clinical style talking head corporate videos... I want my default sounds/songs back from the previous version... anyone know where they are located? Thanks for the help!