Questions

Hi, I need some help. I would like to export my video but I get an error, see image. A hour ago it workt but now it will not work. I restarted my computer but nothing is helping.  Thanks already. Elke 

No matter what audio file I try to add, it sounds like the first 3 notes of the song(repeating) that I tried to add in a few days ago. I have done all adobe & windows updates, restarted CC/Adobe/Windows, let the audio sit and load longer, cleared import cache. I'm not sure what to do next, any suggestions? Thanks!

Started trial of Premier Rush and want to cancel it. But it doesn't show up as a product in my Photoshop plan. Don't want to cancel photoshop, just the trial of Rush.

When Rush starts I'm getting "My Documents" folder not found. Windows 10 no longer uses the "My Documents" folder schema. Please see attached picture.  

So recently been having an issue with Premiere Rush. I'm still learning Pro, so I've been using Rush to edit my videos, but Rush is no longer loading. When I open the app everything is normal until it tries to load the cloud page with all of my former edits. The cloud page won't load, period. No idea what the issue is or what I did. Maybe it's my sin for trying to leave it to go to Pro? If anyone has had a similar issue and knows the fix, please lemme know.

I'm have a paid subcription why am I getting this tag line to upgrade (see attached picture). On top of that the Share link doesen't work in Rush.Plan;Photography plan (20GB)Annual plan, paid monthly

Hello, I am new here.My project file is only 2GB, but in the phone the document data is 11GB.I have already checked my creative cloud and my Premium rush in computer device. There is clear and not problems. I dont understand why my file is 11GB in my phone storage. Please help me.

Please help. I'm very new to all of this,  the orange frame around title in the timeline does not allow expanding or shrinking. The orange frame looks different on my screen (thin) than on the tutorial ( wider). So I can see how easy it is to grab it on the tutorial, but on mine, that is now the case.

I am having sound issues when importing videos recording from various iPhone 8Plus to Adobe Rush desktop macOS. The video files sounds like there is a an distortion filter added.  Even if I deactive every additional automatic audio correction within Adobe Rush (like discussed in other articles), the files remain unusable. If I reduce the gain to 25% the file sounds somehow ok - maybe because it is so quiete that I hardly hear anything or can not make any judgment about the sound quality. macOS 10.15.6iOS version 13.6Recorded app: Native camera app from AppleFileformat: HEIF/HEVC8bit HD (1-1-1)1080p (30fps) Audio settings readout from Quicktime:mono, AAC, 44100 Hz Quickfix:If I use Adobe Premiere - there is no issue at all and the sound seems great.If I start the project on my phone in the mobile Rush version, import the same file, save & sync to Adobe Cloud, I can open later it on my Mac and the sound issues are gone. Tested with two iPhone 8+ ove

Hi,I have the latest version of Rush and when I click Share there is no menu to save the video on the local computer. I attached an image of the empty menu after clicking Share. Thanks 

Hello, I have tried to share my video I have in made in rush on my laptop. It's exporting the titles and audio but no video?  Anyone having the same issues?

hola tengo una xiaomi redmi note 8 y me gustaria poder utilizar adobe premier Rush, pero no me sale disponible para mi telefono, quisiera saber cuando podría estar disponible para este dispositivo muchas gracias. 

Hello all. Starting up Adobe Rush and the blue loop in the loading sybol does not stop and does'nt change so i cant create a new project and see my other projects.  I have:- Re-installed the program- Uninstalled and installed the program- Installed a older version I got no luck. Anyone here who have experienced the same and maybe having a solution?  

Hello, I'm new here. 2 questions. I have just installed Premier Rush Trial onto my laptop but don't need all of the other apps and so to reduce the space, can I install the other creative cloud apps and just leave Rush on my desktop? Secondly, is their an easy way to change a video that I recorded from Vertical to Horizontal, so as to upload to You Tube? Thank you in advance,Neil

I use windows 10Starting up adobe rush for the first time it loops in the loading sybal and does'nt change any help please

Hello,I made a picture video for my brothers gradutation party. After i export the video and open the mp4 file there are gridlines across my photos. When i used scaned photos or jpeg files. I tired taking a screen shot and posting it along with this message but you cant see the lines as well as i do when i connect my comptuer to my tv via hdmi cable.  How do i get rid of these lines? Or how do i get better quality?  

Please help me my video not exported 

Hey all! I have a question about Rush on iPhone.So I’m currently filming on the iPhone using the native screen recorder. This translates to 1080 x 888 or something similar.Editing and exporting 1080p on Premiere on the PC/Mac has been fine with no issues, but with Rush it’s different.If I take the same iPhone video, put it into Rush and export it, the only export options are 720p. This would be fine normally, however the quality is just awful on export. Not 720p in reality.I have found a workout for this by using Rush to record a 1080p camera video, bring it in and then bring in iphone recorder footage. It exports high quality 1080p.My question is, is this the only workaround? What gives? Any help would be appreciated! 🙂

Hi Guys, New to using this software.Done some videos from my mobile and worked fine. When exporting 3D render videos from Autodesk Revit (mp4) the files run but are extremly laggy to where they are nearly usuable to edit.  Any idea why this would happen? Type of file : MP4 Video File (VLC) (.mp4)Size: 257MBOnly 21 sec long PC Specs: (dont think is the problem, while editing nothing gets maxed out on task manager)CPU: 7700kGPU: Nvidia 1080ti STRIXRAM : 64GB DDR4 3200hz 

I finally decided to try the free Premier Rush app for simple video editing. It says everything is automatically uploaded to creative cloud. However, how do I see this? I am used to working with Lightroom where I can login through a web page (ie. from a computer where the cloud apps are not installed) and see everything I have synced there. In other words, I can go to any computer, login and work with the images that way. As for projects created in Premier Rush, d, it says you can "work from anywhere" but is that only when the app is installed? 

I need app whereby I can video myself and my customer talking, about the work I have done and then as we are talking on the video it cuts to the video of me doing the work, but still with us talking over the video and it still playing in the background. is there a editing software like this and if so can I get it on app on my iPhone 

Hello, I want to use the Subsciption Endcard. How do you link the (Subscribe, Next,Watch Now,) areas to a call to action?

I connected my iphone x to the projector, to present using the Adobe Premier Rush app, with a cable (Apple Lightning Digital AV Adapter). On the projector, why not display the control panel in the interface of Premier Rush? Show only preview window. I don't know if this is an Apple or Adobe technical problem.I look forward to seeking help. If there is a workaround, please send it to me via email: aaron.dzung @ gmail or here. Thank you!==================================I received support from Adobe, which is great!The problem, at the top of the interface, there is an icon button that looks like a monitor. Tap this button to choose between using the external screen for showing ONLY the preview monitor, or for reflecting the entire UI.Ilove Adobe ❤️

Does this app do cgi in general? (At all) if it's a subscription add-on .. sign me up haha either way I'm a fan now.   Title edited by mod