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Participating Frequently
April 4, 2011
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Content Categories cause duplicates of topics?

  • April 4, 2011
  • 返信数 2.
  • 709 ビュー

Hello, I'm writing documentation for a large software package.

There are several different versions of the software being sold--the basic version doesn't have some features that are available in the high-end version.

I decided to create Content Categories for my AirHelp ouput, each representing the different software packages.  That way, users with the basic version of the program will only see topics discussing the functionality in their version, whereas those with the full-featured package can use a different content category and see all of the topics related to their version.

So, for testing, I've got three Content Categories: Entry, Mid-Level, and Premium--I'll call them A, B, and C respectively.

B contains all of A's topics, but a few additional ones.  C contains all of A's topics, and most of B's topics, but a few unique ones.  Also, B has a few topics that aren't in C.

I'm able to implement this successfully using conditional build tags, however, I'm finding that when I build the output, RoboHelp is duplicating topics that are included in each content category.  For example, all of A's topics (about 20 MB worth of content) are being copied for categories B and C.

The duplication is causing the size of my documentation to almost triple (from 25 MB to over 70MB!), because all of the topics in A are being copied into B and C's content categories, and so on.

That seems silly and an awful waste of space! Is that the correct behavior, or am I doing something wrong? I can't force users who auto-update to download three-times the size of the documentation just so they can have content categories!

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    解決に役立った回答 Captiv8r

    Hi there

    That's the way it works in version 9 if you use the Content Category feature. Each category you define will have duplicate copies of the topics inside. At least that's how I understand it to be.

    You might consider submitting a Feature Request to ask for a behavior change.

    Cheers... Rick

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    返信数 2

    Peter Grainge
    Community Expert
    Community Expert
    April 4, 2011

    Each category will have all the topics it needs even though they are already in another category. Take a look at the Employee Care sample project.

    If that is the duplication to which you refer, then yes that is the way it works.

    If you are finding it is including topics that should not be in a category, that is different. Again the sample should help but either way, post back if not clear.


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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    Participating Frequently
    April 4, 2011

    Thanks...guess I'll hold off on Content Categories for now and make a feature request.

    Peter Grainge
    Community Expert
    Community Expert
    April 4, 2011

    Is the likely size of your real project such that it is an issue with disk space so cheap and plentiful? I ask as with RoboHelp 9 being new, I think you are likely to wait some time for a change.


    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Captiv8r
    Captiv8r解決!
    Legend
    April 4, 2011

    Hi there

    That's the way it works in version 9 if you use the Content Category feature. Each category you define will have duplicate copies of the topics inside. At least that's how I understand it to be.

    You might consider submitting a Feature Request to ask for a behavior change.

    Cheers... Rick

    Helpful and Handy Links

    RoboHelp Wish Form/Bug Reporting Form

    Begin learning RoboHelp HTML 7, 8 or 9 within the day!

    Adobe Certified RoboHelp HTML Training

    SorcerStone Blog

    RoboHelp eBooks