Questions

New to the forum, but I didn't see anything specifically that addresses my question.Background: I work in a two person shop. We use RoboHelp 2015.  Our developers use GIT and now require us to check in our files similar to their workflow. We use GITeye user interface to work with the GIT repositories. Issue: The web help that gets cloned from GIT is stored in the GIT directory on my C drive.  However when I try to publish WebHelp back to this folder, it goes to a folder called RoboHelptoGITModifed. I've tried changing the file path to the Help file folder in the GIT folder, but I get an error. Has anyone else experienced this? If so, how did you get RoboHelp to publish to the GIT folder or what did you come up for a workaround?

On a topic page, I have references in my H2 elements pointing to H3 level items to serve as a sort of TOC within the topic page:<h1>Installation</h1><h2><a href="#Windows">Windows</a></h2><h2><a href="#OSX">OSX</a></h2><h2><a href="#iOS">iOS</a></h2><h2><a href="#Android">Android</a></h2><h3><a name="Windows">Windows</a><h3><h3><a name="OSX">OSX</a><h3><h3><a name="iOS">iOS</a><h3><h3><a name="Android">Android</a><h3>Obviously, it's over-simplified here for demonstration purposes, but in essence, the end user that looks at the public facing help files can click on the Heading 2 element, and it will automatically scroll down in the page to that particular OS installation instructions.My problem is that the first H2 element is visible after the H2 elements and could confuse end users...I

I have worked some more and made a .chm file, and now have some more questions:1. I have seen that some styles do not look the way I would like. How can I change these globally and regenerate?2. How to make sure that the Frame files are linked?3. Can I save the settings files to reuse for another project? If so, which files should I be saving?thanks

Hi!Please let me know how to purchase the RoboHelp 2015 annual subscription plan (I live and work in Taiwan).I tried to subscribe to this plan on adobe.com, but it kept popping up a message as shown below.I also saw the Adobe pricing plan (http://wwwimages.adobe.com/content/dam/acom/en/products/robohelp/robohelp_2015/images/rh-pricing.jpg; price available in USD, EUR, AUD,and YEN. Thus, I believe the subscription plan should be available to global users. So, please help me complete the subscription process. (I will be using a credit card issued here in Taiwan.) Thanks.David

Hi all,Does anyone know how to put a feedback email option in the Master Page, so it appears on all topics? Ideally, also giving the Project name and Topic page in the email Subject title.Ian

Till last week my RoboHelp 9 copy was working fine. From yesterday, "Open" dialog box is not showing up. If I click Open icon it will hang. Please help!!

Hi,I have generated AdobeAir chm browser based help output, but when i am clicking on the Start Page then it is redirecting me on some other help topic page instead of Start Page.

FM keeps crashing when I update linked files in RH. It then restarts, and the Web help is generated, but it is a nuisance and probably an indication of something that should be fixed. Has anyone experienced this? Any ideas how to fix it?

Hi all,I've recently upgraded from Robohelp 6.0 to Robohelp 15. I've generated and published my project to Roboserver9 (new server for my project) but the email templates that I have as baggage files don't work when published. They look fine when I view the in Robohelp project manager, via a hyperlink in a topic.Is there something I need to do when publishing?Ian

We have the need to jump to a midpoint in a PDF document instead of a specific page (when adding content in front of the bookmark, the page may change). I thought I could add a bookmark in RH9 and then would see the bookmark translated to a destination in the PDF, but I am not seeing any destinations in the generated PDF when clicking the destination icon in the left nav of the generated PDF. Am I doing something wrong, do I need a newer version of RH, or does this not work at all?

Recently upgraded from RH9 to RH11. I now find the functionality of marking or unmarking a TOC as new is unavailable in my RH11. Looked high and low to turn it back on. As you can see below (1) it has been available in RH9 but in RH11 the option (2) is greyed out?Any suggestions Guys?

Hi!Does anyone know why a big animated 4-square image (as shown in the image below) appears in a responsive HTML output? Is this because I am using a trial version?The image below shows the result after I imported a Word file into a trial version of RoboHelp 2015 and then outputted it to a responsive HTML file. Your help would be highly appreciated.David

Hello all,Back again, and I have another question regarding topics and file management between the Project Manager and the TOC...As you may or may not recall, I have been brought on board an organization to help them streamline and develop consistency in the Help files for a number of products they produce.  The products, while very similar in appearance and function, do have unique UI elements and some features that are specific to a particular product.  So, for ease of explanation, let's assume that the product is available on Windows, OSX, iOS and Android.  I now have the Project Files organized accordingly:Windows Product (folder)Topic 1Topic 2Topic 3OSX Product (folder)Topic 1Topic 2Topic 3etc...My problem started with a presumed understanding that:1. The Project Manager Pod will show me all files associated with my Project, whether they are published or not . . .2. The TOC is a list of all files that are published in the order they are presented.Assuming this is co

Hi,Since this morning I have not been able to publish my project successfully. I am trying to publish to Responsive HTML5, which is set as my primary output, but each time I try Robohelp hangs and is unresponsive. I have tried publishing just a subset of information using a smaller TOC, but this also hangs. I have tried removing the topic it seems to get stuck on, but it still hangs. I've also tried selecting the options Exclude Unreferenced Topics and Exclude Unreferenced Baggage Files to no avail.Any help welcome, as I am desperate because I have a presentation to give tomorrow and need this output working ASAP.Thank you.Karen

Want to use the same CSS in different projects to avoid creating the same CSS for multiple projects.

HiI want to downgrade my Robohelp project from Robohelp 2015 to Robohelp 10. I was looking for information online, the only instruction I can find is below:Make a backup of the current project. Do not proceed unless you have a working backup.Find the .CPD file in the project directory and delete it.Open the .XPJ file with notepad or another text editor.On line 2, change the value of majorversion to the correct version:For RoboHelp 11, change the majorversion to 6.For RoboHelp 10, change the majorversion to 5.For RoboHelp 9, change the majorversion to 4.<rhpml majorversion="4" minorversion="0">Save your .XPJ file.Open your RoboHelp project.However, I cannot find .XPJ files in the project folder.I can only see .APJ files.Please can someone help?

Anyone know how to limit image sizes when outputting? My images are way too big and can't seem to remedy this while retaining the link to framemaker documents.Thanks!

Using Robohelp 2015. I can generate an HTML CHM; however, the window is fixed in a portion of the screen, won't close using windows controls, and only shows the content pane. I've created new windows and tables of contents, but the results are the same.

I just want to change the default font size used for the Table of Contents in my Responsive HTML5 output.

I'm currently using RoboHelp 9. We are considering using WebHelp format topublish our Help on our website.Will Google index the content? If not, will a newer version of RoboHelpprovide this functionality?Thank you,<http://www.magicsoftware.com/>[image: email_sig]<http://www.magicsoftware.com/>Debbie Sarig*Documentation Manager, **Magic xpa Application Platform & Magic xpi Integration Platform *| MagicSoftware Enterprises Ltd.Tel. +972-3-5389277 | Fax. +972-3-5389333Debbie_Sarig@magicsoftware.com <mkenig@magicsoftware.com> |www.magicsoftware.com <http://www.magicsoftware.com/?utm_source=email> |DISCLAIMER. Information in this message and its attachments may beprivileged or confidential. It is for the exclusive use of the intendedrecipient(s).If you are not one of the intended recipients, you are hereby informed thatany use, disclosure, distribution, and/or copying of this information isstrictly prohibited.If you receive this message in error, plea

I have a project that contains sample programs written as .txt files. When I generate a CHM file that contain hyperlinks to the .txt files, they display properly. However, when I generate a PDF of the project and click the hyperlink, the sample .txt files do not display. I receive the following error.Does anyone know a way to enable the capability for hyperlinks for baggage .txt files to display in a PDF? Thank you!

I need to set up a RH project for 2 languages. Do I generate 2 separate projects or is it possible for 2 people to use the same output and each do so in their own language? Is there documentation somewhere that explains how to do this? The help within RH was not basic enough for someone who has no idea how to start.

Using the TOC Page Properties window, General tab, I can specify a web address for the Link To field.  If I click that TOC page after compiling the project, the URL opens in the topic pane of the existing project.  Is there a way to make the URL open in a separate browser window or tab instead of in the project's topic pane?  Thanks!

I'm not sure if the problem is my ignorance about CSS or RoboHelp styles.I have a multi-level list where the first level uses numbers and the second level uses letters. For example:1. Step 1a. Substep ab. Substep b2. Step 23. Step 3c. Substep ad. Substep b4. Step 4I want the sublist under Step 3 to start at a. I created these really nice styles that look beautiful (List-Number-1 and List-Number-2), but RH clearly treats each item associated with each style as a giant list. When I try to right-click and choose Bullets and Numbering, it says that the list restarts at 1, but that particular item obviously did not get the memo.When I look at the HTML, I expected something different. I expected to see <OL> tags, but I have something unfamiliar to me. Here is what the HTML looks like:<?rh-list_start class="rl-P-List-Number-1" an="1" level="1" style="list-style: rh-list; list-style: rh-list;" ?><p class="List-Number-1">Step 1</p><?rh-list_end ?><?rh-list_start

There's one topic in the project I'm working on that gives me this message every time I try to open it."RobhHelp has stopped working. Windows is trying to find a solution..." etc. I have to close the program and start over again. I don't recall changing anything in the topic significantly.How can I fix it if I can't get into it?Thanx!Lon