Questions

I'm working on a manual in RoboHelp 11, and we're working on going from a WebHelp Pro output to Responsive HTML5. While we make this transition, we're making some updates throughout the documentation, and the issue of creating relative links has been one we've struggled with for a while. Currently, all of our documents are created in Word and then linked to the project. Wherever there are related help topics, we've linked them in the Word doc. The problem with that approach is that when we make this move to a different project (or if in future a document is moved) all of the links will need to be updated, because they point to the absolute location rather than the relative location of the topic. We've tried creating relative links in the Word documents, and it doesn't seem to work. We can't create the relative links in RoboHelp because we would lose those changes every time we update our linked documents. I'm hoping to find someone who has written a script to be run before the single s

About to move our RoboHelp 11 projects to source control. We have MS Visual Studio 2013. Are they compatible?

Hello, all.I am experiencing a problem with the glossary on my published .chm file. First off, it does not seem to be the 64-bit HHActiveX.dll registration issue discussed here (and several other places). I have the 64-bit dll registered.The problem is that when I publish the .chm, on initial viewing it displays a completely blank Glossary tab (as is symptomatic of the wrong HHActiveX dll being registered, and discussed in detail in this forum). When I close that version of the file and reopen it, I get a better, but still empty glossary; it displays fields for Term and definition, but they're empty. My .glo file contains many terms. Here's what I see:The Contents, Index, and Search tabs appear fine.Here's what I've done to troubleshoot so far (none of these make any difference): Searched every HTML Help forum topic that includes the word glossary.Created a new dummy glossary and tried publishing with that one instead. (The fact that the problem persists when I created a brand new .glo

I've just noticed that when I call up a topic, either from the Project Manager or ToC, some of the topics will appear at the bottom of the page, rather than the top. Obviously not a major problem, but a trifle annoying.Anyone have an idea what causes this?Thanks,Lon

I am trying to open a project that was created with an older version of RH.  The .xpj is dated 2011.  When I try to open it, the following three things happen:A dialog box appears with the option to upgrade the project to my current version of RH (11.0.3.268) I click the Upgrade button.A second dialog box appears with the following message: An error occurred while trying to read data from <C:\Users\jbruce\Desktop\Publish\rhfontset.apj> <1>. I click OK.A third dialog box appears with the message: Your project file, C:\Users\jbruce\Desktop\Publish\eHelp.cpd, is corrupt and connot be opened.  Try Deleting this file and reopening the project.  I delete the .cpd file and click OK.A fourth dialog box appears with the message: Open project cancelled or the application was unable to load database for "C:\Users\jbruce\Desktop\Publish\eHelp.cpd".I've been tasked with updating the eHelp and would really like to be able to open this project instead of trying to cop

How do I get the border to show up on my images when I bring them in my layout? Have the border automatically show.

Hi all.I am using RoboHelp 11.I have inserted an icon image, then right clicked on the image and inserted a hyperlink.I want to create an Auto Sizing Pop Up with a link to another image, but as soon as I enter the file path I want to link to, the Auto Sizing Pop Up becomes disabled and only Display in Frame is selectable.Please can anyone assist.

How can I search for all topics in my guide? & if that's not possible, how can I have the books not have topics with the same name?

When I search in my web guide, it does not search for bookmarks or topics, only book titles. How can I change this setting so that it searches for bookmarks and topics as well?

TCS 5 (Rh 11)When was the JavaHelp layout discontinued?Are there any future plans to include it in the product?Thank you,Bruce.

I am trying output of a Responsive HTML project (FM/RoboHelp HTML)  My output is not displaying the TOC in the left margin at the same time the topic content displays on the right. This makes navigation from topic to topic awkward. Isn't the TOC supposed to be displaying at the same time? The sample skins for desktop show the Responsive HTML TOC and Topic content together. So why isn't it combined in my output?  What is going on?I was hoping I could use the Responsibe HTML because our management doesn't want us to use ActiveX controls that are incorporated into the WebHelp. Management also doesn't want us to use FlashHelp. Both are seem as "security threats."  I tried using Microsoft HTML help, but I just heard from this forum that the output chm files can't be saved on a web server which is how we distribute the content.I am running out of options, so I am trying Responsive HTML. But the TOC and display of topic content makes the navigation very awkward and annoying.Any

How can I add an option for 'Print All', meaning print whole book instead of just one page? It can be a .pdf.

Hi! I am using RoboHelp 10 and generating WebHelp. I am using traditional/no skin, and I am including toolbar buttons for a TOC and Search. My understanding is that the help should display the Contents in the left pane when you open it (I don't have the option to reorder the buttons with no skin), but it is opening to the Search in the left pane instead. I have had my client clear his browser cache, but the file still opens to the Search (see pic below). Any ideas?I apologize...I know that this question has been posted before, but I could not find it. Hoping that someone who wants some points (or just wants to help out!) will respond. Thanks so much!

I'm working in RoboHTML v11 and producing WebHelp.My translation company says they want it "in v10" because they have mapped things based on v10 and v11 does not work for them. They are using both my source files and my output files.Is there anything I can do (short of repurchasing v10, which I don't think is even available) to somehow make this compatible for them? Any other issues you see?

Hi,  I am using Robo help in my website, It works properly when I use for Page level. But in case of Context level, I could not see window popup if I block popup in browser setting. (Firefox/Chrome/IE). Can anyone please help me?

I had a RoboHelp HTML project that was looking great. However, I must have accidentally deleted a graphic and a Heading 1 in the section topic. Although the Heading 1 name is still in the TOC, the link to the heading is broken.Also I still have the graphic that was accidentally deleted, but I am unable to add it to the topic.Please help

Hi all. I'm using RoboHelp 11. When I restart a numbered list from 1, the numbering is correct but the alignment of the new numbers is indented. Can someone help please?

FM12 and RH11. I am selecting publish>Microsoft HTML Help in FM12. I get the updated .chm file, but not the .h file. I have added all the CSH markers. Why no .h (header) file?

I have hyperlink popups that display the verbiage "Component Activator" when they are opened. Does anyone know how to resolve so that the verbiage does not display?

On to yet another topic:I am using the Responsive HTML layout, and we are not really wanting to use the index or the glossary at this point. Is there a way to turn those options off, so they don’t even show the options as icons that can be selected. Meaning right now, the icons show on the left, but if you pick on them the results are just blank. I would like to make it so those options are not even there; at least until we have something more to show in those areas. Is there a way to just turn those options off?

Can you take a long topic and divide it into smaller topics?

I have a RoboHelp project that is complied in WebHelp. The current TOC has a very small font and each line of the TOC is crammed next to the line above and below--all else looks good.How can I edit the TOC font (make larger) and increase the line spacing between each TOC entry. I tried editing the CSS styles and this didn't work. Adobe support staff told me the TOC text was not initially intended to be edited. I used to use Quadralay WebWorks Publisher Professional (during the early 2000's) and I used to edit the complied output. Is my issue something that I can resolve by editing the complied output? maybe using Dreamweaver or Notepad?Please help.

How can I edit the TOC font and line height? I have a project in WebHelp.

It appears they forgot to update the Output Generator with Glossary Restyling to include the Responsive HTML5 layout or couldn't make it compatible. I have been searching high and low, but I can't find any information on the subject. Has anyone manually updated the script? My JS is terrible, and I would really like to use this feature when our new help system goes live.

I was on a few days ago with issues concerning spreadsheets when moving from RH Word to RH HTML...First I should have said tables..they start off as spread sheets but are dropped in as tables in RH Word.....Well I figured out how I can convert my 100,000 link RH Work to RH HTML..and make functional and updateable.  When you enter a new topic choose New Topic With..and choose Word.  It allows the functionality I need (adding lines, sorting, etc) but I can use RH HTML. My question is, Is there a way to set WORD as the default editor for RH HTML?  It would be nice if I could do that.It is going to be a tedious process to get it moved over (have to copy and paste a lot not to loose 100,000 plus links) but once it is set up the hard part is over.  I just have to update the pages twice a month.