Questions

New to using Robohelp 10Error Message

Does anyone have any experience using GitHub with RoboHelp? I don't plan on setting it up to use the RoboHelp UI to check individual topics in and out. I just want to check out the entire project. If anyone has any experience with this, any tips would be greatly appreciated. Also, can anyone please tell me which files to exclude when checking in the project? I know you're supposed to exclude the .cpd file, but I think I read that there are others. Unfortunately, I can't find the thread where this was discussed. Thanks.

I'm trying to get RoboHelp 9 set up with Subversion. Thus far I'm using the RH UI to do everything, but I've seen posts from others saying they check the entire project in and out of source control. Can comeone please elaborate on how that works? I know that there are some files that you don't add to source control, such as the .cpd file. So how do you set everything up? Are you checking the folder that contains the project in and out? If so, how do  you omit the files that are supposed to be excluded?

Using Robohelp 10: When the help file is opened from application, the correct help page is shown on the right hand side but in the Contents panel the Title page item is selected. The content panel does not work.

Cannot find any info online or here at Adobe. Here's what I'm interested in finding out: What is the best way to manage multilingual help projects? I saw a topic on creating multiple TOCs, and one example (in the RoboHelp help) mentioned different languages. So I have four different TOCs, in four different languages. But I can't seem to generate a WebHelp that allows me to deploy the French TOC (or glossary or index). The control pane with "Contents, Index, Glossary, Seaarch" links are all in the various languages, but the TOC is the "default" English TOC. Is there a way to specify a different TOC based on which language one pulls down? (Should be....) Am I supposed to use conditional text to make this work? For those who have created multilingual help systems before, would you even recommend doing it this way? Or do you simply create a spearate project for each language? What's the easiest/best method of managing a help system for multiple languages?

Anyone know if I can permit another machine to use my Robohelp license simply to build the help at the command line in an automated build environment? By this I mean, I want to continue having robohelp installed on my machine for my authoring use and ALSO have my same robohelp instance installed on anothe machine in our continuous integration environment so that my help files can be built automatically (command line builds only) as part of our frequent application builds. I hope this makes sense! thank you in advance for your help

I'd like the Word docs to be part of my RoboHelp project and list them in the TOC. In other words, I don't want to link to Word docs in another location.

After upgrading from a very old version of RoboHelp to RoboHelp 11 I found that the text formatting was lost in the compiled help on all topics that hadn't been edited in RoboHelp 11. How do I restore the formatting for all topics in the compiled help without editing all 339 topics?

Hi,I am trying to get RoboHelp 11 to generate a pdf from a linked framemaker project. But I keep getting a error pop-up stating that robohelp can't find a Mircosoft Word installed on my system.I don't use any word files in the frame maker project.And when I try to make the PDF dircetly from framemaker there is no problems with not having Microsoft Word installed.Thanks for the help Alex

Is there anywhere that I can download RoboHelp 9?  I have my serial numbers, but I can't seem to find my installation media.

I'm trying to install Robohelp 10 on a window XP SP3, but the process stops at 51%.  The remaining time for the installation keeps increasing, but it never ends.I don't get any error messages and I've tried to stop all McAfee product during the processIs there a way to get only the MSI files to proceed with the installation, since I'm trying to package it as well for a silent installation.But for now a regular installation doesn't work

Hi,I used to create a multilingual project in RH8 few years ago but can't read the files anymore. Could you give me advice so that I could rebuilt a multilingual project quickly. The procedure in the online help is too short and I fail when following it.Thanks in advance.BRSandrine

Is there a flavor of RoboHelp that can generate cross-platform help? I would like to create a single Help system for Windows, Linux Redhat 4 ES, and Solaris 10.

I need to publish my webhelp - online help to a Linux server. I have always worked with Windows, and I dont see much material on this topic.Any help or pointers is appreciated!Thanks, Hemtya

After IE updates were installed on my computer, my CHM created with RH10 now displays stripped of all character formatting and screen captures. Has anyone else had a similar experience? Any solutions? TIA.

My specs:RH 9.0.2.271Windows 7, 64-bitWord 2010The Background Info:So I created some custom css styles to try and mimic the look of a message box in our documentation. Here's the css code:.MsgBox {    color: #000000;    border-left-style: Solid;    border-right-style: Solid;    border-top-style: Solid;    border-bottom-style: Solid;    font-size: 10pt;    background-color: #eeeeee;    border-left-width: 4px;    border-right-width: 4px;    border-top-width: 4px;    border-bottom-width: 4px;    border-left-color: #cdcdcd;    border-right-color: #cdcdcd;    border-top-color: #cdcdcd;    border-bottom-color: #cdcdcd;    width: 350px;    padding: 5px 5px 5px 5px;    box-shadow: 10px 10px 5px #888888;    margin-

Hello,I have tried generating my RoboHelp content into eBook, HTML5, Web Help, and MS Primary Layout and ALL of these generate with an empty TOC, etc.  The only version that generates properly is the Printed Documentation.I am using: Robohelp 11Tried opening in IE, Firefox and Google CromePlease help.

I'm using RoboHelp HTML 10.0.1.292. I have one project using conditional text that creates two outputs: Basic and Advanced. When I publish the Basic project, I get the error, "Publishing meets an unexpected error. The system cannot find the path specified," and it provides me with the path and file name that's missing. The problem is, the Basic project shouldn't be looking for that file at all. The topic is marked as Advanced at the topic level and there is no Basic conditional text at the content level. I've tried untagging the topic and re-tagging it and then re-publishing, but that hasn't worked. Why is it bringing in a file that it shouldn't?

Hi all,when I insert a link to a local file (using Insert > Hyperlink and then selecting "File" in the dropdown list), then Robohelp changes the absolute path to a relative path when saving the topic. Naturally this link does not work in a CHM.I can resolve the issue in the HTML view by changing the path back to an absolute reference such as:<a href="file://C:/Test/Hello_World.htm">Such a link works in the CHM. However, I cannot get it to work in the TOC. I have checked the HHC and can verify that the path still is absolute there, yet the page does not open when clicked.Any ideas?Robert

Hello,I am generating my RoboHelp content into Web Help, but the Table of Contents are not displaying.  I am using RoboHelp 10 and I have used the browsers Internet Explorer and Google Chrome.  How can I have the Table of Contents display in the Web Help format or any format?Thank you!

Do you know why the Contextual help.html file is no longer being created?

Hi, I am just learning to use RoboHelp (RH HTML 10), as I have to update the existing Help for a software made by my company. The problem is that some of the topics have wrong See also... links.For example, in the attached picture (https://workspaces.acrobat.com/?d=0LrVwK4FeH8RwZC3P*Qfkg) the topic in the box should not be linked to my topic.I created this topic by copying a similar one (Duplicate Topic command) and changing the title and some other words, and probably the See also... was not updated.Is there any way to edit the See also... topics in an already existing project? Thanks in advance.

I've noticed that when upgrading RH9 projects to RH10, that RH10 will corrupt (e.g., "Broken Link") all bookmarks set on a drop-down text link. For example, I have a head "Changing the Status in PowerFlow" which when clicked, drops-down a chunk of text. The head is also included as a bookmark, "Changing_the_Status_in_PowerFlow".These all worked perfectly in RH9 and I've tested the upgrade to RH10 multiple times with the exact same outcome. Bookmarks not associated with drop-down text are unaffected. Note the three MM-4000 broken links, which are associated with drop-downs; there is a fourth bookmark, not associated with a drop-down link, that is accessible: RH10 inserts a "#" into the bookmark link, producing a "The filename is invalid. The "#" character cannot be used in a path." error. The bookmarks no longer show up in Project Files, but do show on the topic page (with highlighting) and in the bookmark dialog, but the bookmark on the page does not get selected -- as normal -- in the

Issue: Incorrect location of pop-up windows.Cause: The possible reason of this issue could be a pop-up window or an image-pop-up window and "Drop-down Hot Spot" or "Expanding Hot Spot" text exist in a topic.RH version: I faced the issue in RH v8 with patch 2. (Not sure about other versions!)Output: CHM, WebHelpSolution: As a solution to the pop-up windows not showing at correct location, a script file was provided by Praful Jain (see his post on the above forum at Post#17 for more details.)I had the same issue with the pop-up windows in few topics while in other topics it worked well. After running the said script file, the issue did not resolve for me and pop-ups were showing up at top left corner of the Help window.I found that the script rightly resolves the issue of normal pop-up windows but it does not fix the image-map pop-up windows issue, and I was using image-map pop-ups in my window.I did some modification to the script and executed the modified script in my project. I got my

Every time I log in Robohelp 6.0 as an administrator I get the following message : " Unable to register hhctrl.ocx, itircl.dll, itss.dll"  How can I fix this?