Questions

I have an HTML help system, already published on the web, which is showing output perfectly in Android / Android Tablet and iPhone 4 (with the exception that search results are not showing up in Safari, and they do in Chrome). On iPhone 5, the desktop version is displayed. I was suspecting my layouts, but since it works fine in iPhone 4 (excluding the search results on Safari) I'm not sure where to troubleshoot. Any suggestions?Thanks

I'm trying to generate webhelp with RoboHelp using multiple topics in a project. However, when I view results, the titles of the individual topics do not show up in the contents and only one of the topics is formatted as a RoboHelp "panel".When generating webhelp for a project with multiple topics, how do you get each topic in the project to format and appear by there title name in "Contents" as TOC entries?

I've looked in all the sections in the Settings dialog, but I don't see anything that will allow me to make the font size larger. I just want to enlarge the TOC books and page listings on the left. Please tell me that RH allows you to do something this simple...

I'm trying to publish a Robohelp HTML file for Arabic and it appears that Arabic isn't listed in the drop-down box for the languages. All of the topic content shows up just fine, but the Table of Contents will not work and continues to show as ??????. Is there any solution to this issue?I am using Robohelp 8 currently.

I would like to change the TOC topic icon for certain topics within my project. So any topic that includes a video includes a particular icon. Can this be done?I'm currently using Robohelp 10 but I could upgrade to 11 if that would help. The project is output to WebHelp. Thanks!

I just upgraded a project from Robohelp 7 to Robohelp 10, both HTML. This project works with two different outputs: Microsoft HTML Help and JavaHelp. I was able to successfully generate the HTML Help output without issue, however, the JavaHelp consistently aborts at the same point in the generation process each time. Once it reaches the point where it indicates that it is "Generating JavaHelp system," it gets through all of the topics, the TOC, and then Robohelp aborts when the Output View indicates that it is Processing the Index. If it is relevant, the Robohelp 7 version of this project was maintained from a virtual machine, and the JavaHelp output was done to a local folder on that machine before being checked into Source Control. The Robohelp 10 version is now on my local machine, so we had to setup the appropriate location to set the output to a local folder on my machine. We were able to successfully do this, but now the generate function will not complete. All source files are m

I have a Master Page set up with a company logo and horizontal rules, which works great with the help topics. The problem occurs when I generate printed docs from the source files.Everything else works well enough to get by (I have some tweaking to do), BUT every single topic shows up with the rules and the company logo. I don't see anywhere to NOT apply the Master Page to the printed output. Is there a secret to not using the online help layout in the printed docs?thanks,Alia

More and more users of our WebHelp would like to print out help chapters or generate PDFs.Does anyone know if this is possible with RoboHelp10?I know that this function is available in Microsoft HTML Help... Thanks in advance.

Hi. Is it possible to use Content Categories in one of the HTML5 layouts (Responsive or Multiscreen)? It seems to only be availalbe in WebHelp and one or two other formats.Thanks.-Kurt

1) Hi. Has anyone used RH11's Resource manager features to share assets.2) Also, one thing that's unclear for me is whether or not Resource Manager (or some other feauture of RH) can help multiple authors of the same PROJECT. I can see how individuals can contribute to topics, images, etc. But is there a way to delegate the organization of topics (ie, the TOC) between multiple authors. EG, say we eventually want a introductory material, install instructions, concepts, API documentation all in one project so that users have one place to go to search / browse for material. Can RH support an arrangement whereby each of these doc areas has its own writer, and that writer is in charge of his one area of a single TOC for one project? Or, is one individual (a doc archetence, say) responsible for assembling all the topics into a project?Thx in advance.-Kurt

Could someone plz let me know how to create a new style sheet in RH 11? THe online help here:http://help.adobe.com/en_US/robohelp/robohtml/WS38E03F49-65B5-4564-8DF3-EEA1DE8C6B59.html ...says to find the icon of the pad and pencil:in the View > Toolbars > Formatting menu. But it's not there. IN addition, the options in the formatting toolbar only become clickable if the cursor is in the text of some topic. I think the directions must be pointing me to the wrong place.Thanks!

Hi all,I finished one version of my project in RH9, removed it from version control in TFS, copied the entire project to a new folder called RH10, updated the copied project to RoboHelp 10 and then placed it back under version control in TFS. Although my .xpj file is being opened from the new folder, when RH checks in files to TFS, my files are still listed as located in the old RH9 folder on my local machine. I had wanted to keep that old folder as a previous version (luckily I actually made two copies of it when it was out of version control!) but don't know how to set RH10 up so that it is using the files in the new folder and saving them there.I saw these directions in another post, based on a Rick Stone article which I personally have not been able to find, but am not sure if this works for TFS as well. Caution in this case being the better part of valour, would one of you gurus confirm or deny for me please?1. Open the project you want to copy in RoboHelp, and make sure you ‘get’

So here's the deal: When I make a desktop layout in multiscreen HTML5, the screen.css style sheet "hijacks" the first heading 1 at the top of each topic page and overwrites it with a sort of banner style.  I like it.  It looks nice.  However, if the robohelp topic page has a master page associated with it, this banner style from screen.css is never applied.  The odd thing is as far as I know the master page is only defining a style sheet (we'll call it style01.css) for the assosiated topic pages, yet if I attach style01.css to topic pages manually without involving a master page, the banner works just fine.I want to be able to get the banner at the top of the topic AND use a master page in the project.  Can this be done?

search function does not work in Japanese windows 7/XP Operation System

Hi. Can anyone tell me if there's a way to dynamically expose conditional text in a RoboHelp output?I write documentation for a software company using FrameMaker, from which I make PDF outputs. The Frame files are loaded with conditional text. Most of the conditions specify whether or not the text should be exposed or not according to the version of the software that I'm creating a document for.I'd be very interested to know if a user of RoboHelps web output could be first prompted to input the version of the software that they own. Once specified, the output would dynamically display text that is relevant to that user, and hide text that isn't. For example, the user specifies version "5.4", then the output would expose conditional text labeled, say, "5.4_only" and "5.4_+", and "5.3_+", but HIDE conditions labeled "5.3_only" and "pre_5.4". Use of version-based conditional text works OK for me now. Before I create a PDF, I simply expose the conditional text relevant to the version I'm p

We moved RH to a different machine. After installing RH we simply copy/pasted the RH files from backup. Now the projects have tons of broken links. Any ideas? I'm not very familiar with RH at all.

After generation some font is still in Arial (as it should be) but some font is changing to Times New Roman.Any ideas how to fix this?

I am creating a help system in RoboHelp 10 and outputting it as AIR help. The help topics include links to several PDF documents, which are stored locally (they are not on a server or Web site). When I click any of the links in the AIR help window, however, the window goes blank; the content from the PDF does not appear. No other windows open, either. How can I get the content from the linked PDFs to appear in the AIR help window? Thanks!

We created a custom style sheet, and applied it to all topics in a project, but when it was saved, generated, and published in RH 9, it didn't keep any of the style that was applied at all. It kept all of thetext, changed the bullets to generic bullets, but the fonts, sizes, colors and custom bullets were gone. Please let me know if you have found a solution to this problem. Thank you.

Hi,I create an animation in After Effect, and i import it to Flash CS6 in a movieclip. I want to make a preloader with this movieclip. I need a preloader what play this animation while the next animation or the main content is loading. After the Loading is complete, the first animation is ending and the second animation will stat. How could it's possible ?Sorry for my english.And Thanks for the help.

I want to create a PDF of a Help project with 110 topics, to send for review. First time, the PDF was in portrait and almost all of the images (screen shots from the application) run off the right side of the PDF page. I received comments from all of the reviewers about the images ... reviewers were concerned that the Help topics, when opened from the app, would look like the PDF.  How do I create a PDF for review in lanscape orientation?Or, is there a way to shrink the images so each one fits on the page when the page is in portrait-orientation?

I've been searching all over help forums trying to figure out how to use Office 2013 with RH10 and the closest I've gotten is the following discussion about generating Help Documentation : http://forums.adobe.com/message/5043919#5043919However, generating documentation isn't my main concern at the moment.  I'm trying to import Word Documents into my project but everytime I attempt to do this I get an error that states: "The Import Word Document Wizard cannot locate a supported version of Microsoft Word. Please install Microsoft Word 2000 or newer."  I can avoid this by converting to PDF documents, but that's not my ideal solution at this time.My office uses 2013, so I would prefer not to downgrade to 2010.  Is there any way to avoid downgrading or would it be best to stick with using PDFs instead?

Using RoboHelp 9.0.2.271Chrome browser 32.0.1700.76Generating WebHelpNote: Moving this discussion from Adobe Community > RoboHelp > Discussions to this forum (Adobe Community > RoboHelp > WebHelp).I apologize up front for the duplicate, but the original post was in the wrong forum I think, and I could not find a way to easily change the forum location.Can someone help, PLEASE?Can someone point me to a forum post that I have missed that has an answer?I have searched the forum posts for hours with no success. However, I did find some fixes to other problems related to opening WebHelp using Chrome.I have a WebHelp project containing See Also links.The links don’t work in Chrome. The links work as expected in Firefox and Internet Explorer.The links are not appearing anywhere in the topic, for example, at the top of the topic.The project is currently stored locally and can be opened.I stored the project on a network drive, but the links still don’t work.Is there any chance that

This may seem like a strange question, but does anyone know the name of the default font that is used in the left-hand navigation pane of the AIRHelp window? I'm talking about the AIRHelp window that you install on the user's PC, not the browser help. Any ideas? I'd like to match it and can't figure out which font it is.Thanks!Tim

My understanding is that RH WebHelp currently does not officially support IE 11, and that Adobe has indicated this will be fixed in the next RH release, but that this release (or a separate fix/update for this) has not occurred yet.Is this understanding correct, or am I missing an update announcement, and if so, can someone point me to it? I've had people in office who seem convinced an update has happened, but are unable to provide definite links to said updates, so I need to know if I'm somehow completely blind on an important update.Thanks.PS: I'm aware there's been various "hacks" suggested for the IE 11 issue, but my concern here is only regarding an official Adobe update / fix for this topic.