Skip to main content
Participant
February 20, 2025
質問

Moved my existing content to personal profile n login prompt. But I can't find my projects.

  • February 20, 2025
  • 返信数 1.
  • 111 ビュー

Hello, so my account is moved to another business account. I had my projects in my cc libraries. I wasn't sure wheter my projects are stored in the shared libraries or not tho. So my administrator prompted me to sign out then sign in to join the new team. So I did. In the login process I was asked "where would you like to move your existing contents", I chose personal profile, thinking I would still be able to access it. But then when I finally sign in. My projects are nowhere to be found. I have the cc libraries. My projects are gone. I can't even swith profile to personal profile to check if my projects are still there. What should I do? I need my projects back ASAP.

返信数 1

Adobe Employee
February 20, 2025

Were other collaborators added to your projects who still have access to them and can re-invite your new profile/account?
Do you still have access to the local Team Projects Auto-Save files (.tpr)?


Default location of .tpr files:
[win] C:\Users\[user]\AppData\Roaming\Adobe\Common\Team Projects Local Hub\Auto Saves
[mac] /Users/[user]/Library/Application Support/Adobe/Common/Team Projects Local Hub/Auto Saves