Acrobat DC Fails to Reinstall on Windows 10 Home

Question

I have been trying for two days now to re-install Acrobat DC on my Windows PC running Windows 10 Home. The process gets up to 43% and fails every time. The recommended Adobe solution is to Retry and try again (Error Code 136) - same results.ERROR LOGExit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR: DW003, DW071 ...
-------------------------------------- Summary --------------------------------------
 - 0 fatal error(s), 2 error(s) 
----------- Payload: Adobe Acrobat DC 21.7.20095.0 Adobe Acrobat\Setup.exe_21.007.20095 -----------
ERROR: DW071: 
ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603
-------------------------------------------------------------------------------------

AkanchhaS8194121 · Accepted Answer

Hi AllinGray,

Sorry to hear about the trouble caused.

Generally Error Code 136 is usually caused by a corrupted registry entry. Most errors on your machine are caused by uninstalling programs, installing new ones and accidentally deleting important files.

In this case, clean uninstall and reinstall should help. Try the following steps and see if that works for you.

1- Run cleaner tool to uninstall the existing file traces: https://labs.adobe.com/downloads/acrobatcleaner.html?22

2- Reboot your system and try downloading the application again from this link: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

If this doesn't work, then refer to the step-by-step solution given in this help artcile where similar error has been discussed: https://helpx.adobe.com/ca/creative-cloud/kb/error-exit-6-exit-7-cc.html

Thanks,

Akanchha

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