Acrobat - printing Microsoft to pdf doesn't always prompt for save location & where might those save

Hi @Paolo322860300jna ,

I hope you're doing well, and thank you for contacting us.

I'm sorry to hear that you're experiencing issues with Adobe Acrobat. We understand how frustrating that can be, and we're here to help you resolve this issue.

To better assist you, could you please provide us with a bit more information? Specifically, have you noticed this problem occurring right after the recent update, or did it start happening at a different time?

Regarding your question about the printing process, are you using the "Print as PDF" (MS Process) or the "Print as Adobe PDF" (Adobe Process)? It would be incredibly helpful if you could provide a short video recording of the workflow so that we can have a clearer understanding of your problem.

Regarding file location behavior, Adobe Acrobat typically saves files in the most recently used location by default. However, you do have the option to choose a different location if needed.

Additionally, you can try the following steps to see if they resolve the issue:

1. Navigate to Edit > Preferences > General and ensure that both "Show online Storage when opening files" and "Show online storage when saving files" are selected. Click OK to save the settings, and then restart the application.

2. Ensure you have installed the most recent Adobe Acrobat version (version 23.06.20320). You can check for updates by going to Help > Check for updates. After updating, please reboot your computer.

We appreciate your patience and cooperation in resolving this matter. Please let us know how these steps work for you, and if you encounter any further issues or have any questions, feel free to reach out.