Participant

Question

Acrobat Pro can't sign and add signature on Windows 11

On my Windows 11 computer, it not show the signature I saved, and no work as I clicked add signature button.

But it works find on Acrobat Web and my Windows 10 computer.

Restarted computer, uninstalled and reinstalled Acrobat Pro, nothing helps.

This topic has been closed for replies.

Participant

Same issue on win 11, gets hung and doesn't add signature

Participant

I just got a new Windows 11 computer, have Acrobat Pro and signature is not working .
Worked fine on my old Windows 10 computer.

Any guidance appreciated!

Community Expert

Hi,

Can you list the steps you take to create and try to use the signature in Win11?

Can you also confirm the exact version of your operating System and software?

Participant

Hello,

Steps:

Open a PDF file
Click button:
Click button:
It should show the signature I created like:
But it show empty at win11 PC:
Click the button for add a new signature, then Acrobat Pro hang until I click Esc button.

Version of my win11:22H2

Version of my Acrobat Pro: 2023.001.20143 | 64

Participant

As of today, DC pro is not compatibale with wither windows 11 or mac .. plenty of issues to fix.

win 11.. digital signature is not functioning,

mac OS - words files cant be saved as PDF..

waste of money to subscribe the paid verion..

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