Adobe Acrobat DC asks to sign in but closes when I click cancel on the sign in popup.

Hi,

I have a computer which multiple people use through their own windows user profiles. Some of these profiles have access to a licensed version of Adobe Acrobat DC and can therefore sign in and use features like editing the pdf. Other users however do not have Licenses for this and only need to use it to view and print PDFs. When these users try to view a PDF they are prompted to sign in but when they cancel the sign in prompt the PDF they are trying to view closes with it instead of just limiting what features they can and can't use.

I also have a different computer with Adobe Acrobat DC installed. On this second computer when asked to sign in I can simply click cancel on the prompt and carry on viewing the PDF

I tried installing Adobe Acrobat Reader for the users without the License but the installation failed because Adobe Acrobat DC is already installed.

What would be the correct way to fix this issue?

Thank you.